I originally emailed this company because over the years I've tried all sorts of lotions and potions and nothing has made any difference to my skin....so as a now very mature lady I decided to send an... Toon meer
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As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... Toon meer
Bedrijf heeft geantwoord
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... Toon meer
Bedrijf heeft geantwoord
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Contactgegevens
Verenigd Koninkrijk
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4,7
Uitstekend
114 reviews
Vraagt klanten om een review
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent service as usual
Excellent service as usual, and a great range of products to boot. Absolutely my go-to for skincare these days.
12 november 2024
Antwoord van Refresh Skincare UK
Hi Toria, thanks for the review! Great to hear that you're happy with everything, and thank you so much for being a returning customer. You would definitely benefit from signing up to Refresh Rewards, our loyalty scheme that lets you earn points while you shop that you can cash in for freebies, discounts and vouchers.
The Ultimate Skin Care Product.The company promoted the product fairly…
The company promoted the product fairly well but could have laid more emphasis on its benefits and differentiate it from competition. The delivery of the product from time of order also needs to be improved
5 oktober 2024
Antwoord van Refresh Skincare UK
Hi Clement, thank for your order and your review :-) You ordered on Saturday and, as stated at checkout, standard delivery is in 2 to 3 working days. Your parcel was dispatched on Monday (the first working day since Saturday) and arrived two days later on Wednesday, within the advertised delivery service. You do have the option to upgrade to priority delivery in 1 to 2 working days, so if you need speedy delivery this would work best for you next time. Please email us at info@refreshskincare.co.uk to let us know what additional information would have been useful for your sunscreen :-) Great to hear you love the product.
Very good
Very good. Accurate picking, speedy dispatch and delivery of what I ordered.
Will use them again.
27 september 2024
Antwoord van Refresh Skincare UK
Thanks for the kind review Kristina :-) And great to hear you're happy with our service. If you have any suggestions on how we can get from 4 stars to 5 stars we would love to hear them.
Antwoord van Refresh Skincare UK
Thank you! We aim to delight our customers, so that's really positive to hear that you had a good experience.
So glad to have found Refresh Skin…
So glad to have found Refresh Skin Care, the products are truly the best I have tried and amazing to have access to a site providing the best in Asian Skin Care.
23 augustus 2024
Review zonder uitnodiging
Antwoord van Refresh Skincare UK
Hi Rachel, great to hear you're having such good results with our range of K-beauty :-)
Antwoord van Refresh Skincare UK
Thanks for such a positive review. We're adding new products all the time :-)
My go-to Kbeauty supplier!
Great products and prices, amazing CS when you need it (they are super responsive and kind), and lightening speed shipping!
31 mei 2024
Antwoord van Refresh Skincare UK
Thanks for the review Neo, we're happy to hear you had such a positive experience with Refresh. We aim to please :-)
Amazing skin care products
Amazing skin care products, I've never looked so handsome!
26 maart 2024
Review zonder uitnodiging
Arrived quickly.
28 februari 2024
I have not used the product yet
I have not used the product yet, but it arrived in a safe and beautiful package.
12 februari 2024
Great New Independent K Beauty Store!!!
Recently discovered this online store for k beauty and love the variety of brands and products and the prices are good too, great customer service too and quick delivery! They also have a rewards scheme which is great
11 februari 2024
Antwoord van Refresh Skincare UK
Thanks for the review Tanya, great to hear you're happy with the service. Don't forget to follow us on Insta to get 200 Refresh Rewards points :-)
it arrived fast and it was really nice
10 januari 2024
Great product, bad delivery
It just came in a bubble wrap envelope. Because of this, the pump got crushed in delivery and it ended up leaking. The box it came in was completely saturated in the oil and destroyed, as well as the note that came with it. Thankfully, I was able to fix the pump and it was not a significant amount of product that leaked. Please use better packaging in order to protect your stock.
This was a repurchase of the product, I love it so much. Also appreciate the free rice face mask I received. Used it straight away and made my skin feel great.
16 januari 2024
Antwoord van Refresh Skincare UK
Hi Ceyda, sorry to hear your order was damaged in transit. We offer a 30 day returns window and satisfaction guarantee, so if you would like a refund or replacement please contact us. You can always contact us by email at info@refreshskincare.co.uk or via the chat function on the website. Great to hear you enjoyed the sheet mask.
My experience was great and would now…
My experience was great and would now be using Refresh Skincare on a regular basis the delivery was free and came earlier than expected and I received 10% off my order. It was packaged well and my products I ordered were lovely, after using them for only a few weeks I can see a difference in my skin.
4 januari 2024
Review zonder uitnodiging
Antwoord van Refresh Skincare UK
Hi Jen, thanks for the review and great to hear you're already seeing the difference that Korean skincare makes :-)
Great K-beauty shop
Really good range of k-beauty products and everything I bought was genuine. Prices are reasonable as well and they ship things very quickly.
1 januari 2024
Review zonder uitnodiging
Antwoord van Refresh Skincare UK
Thanks for the review :-) We use Royal Mail tracked delivery and ship within one working day so great to hear your order turned up quickly.
Timely delivery
2 september 2023
Antwoord van Refresh Skincare UK
Thanks for your review. We use Royal Mail tracked 48 hour delivery as standard :-)
Amazing!
Quick delivery, easy navigation on website, great quality products. Will definitely be buying from this site again.
1 augustus 2023
Review zonder uitnodiging
Antwoord van Refresh Skincare UK
Thanks for the review, great to hear you'll be back :-) We're adding new products all the time so keep an eye on social media to see what brands we're onboarding next.
been a returning customers for a few…
been a returning customers for a few years! always stock the best asian skincare, great customer service too
4 augustus 2023
Review zonder uitnodiging
Antwoord van Refresh Skincare UK
Thanks for the review and thank you for being a long-term customer :-)
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