Regional Finance Reviews 3.052

I worked with Jessica Gray she was very professional and patient with me and what she quoted me she worked hard to honor and even surpass what she initially quoted!!!
She’s a rockstar!!

These reviews can’t be real because Regional Finance having a 4.7 rating is unbelievable. Everything seems fine until you lose your job or face a sudden life change. The moment you try to use the insurance you’ve been paying for, they suddenly act like they’ve never heard of it.

Their Bakersfield office repeatedly called and mailed “past due” notices while I was in the middle of an active claim through their own partner, Securian. Even after their insurance representative confirmed my payment was sent, the calls continued. Regional Finance’s lack of communication between offices and partners shows how poorly this company is managed.

I’ve already filed complaints with multiple regulators — CFPB, DFPI, and FTC — and I will continue filing until this company is held accountable. Customers deserve better than bad faith practices, robocalls, and excuses. I’ve documented everything and will keep doing so until this company learns how to treat people fairly.

Oswaldo is super helpful! gave me all the information that I needed and gave me different options of what I would need to make my application go smooth! He answered all my questions that I had without me knowing explained everything with great detailed.

Courtney was very helpful and was there for me in a time of need. Everyone in the office extremely nice.

Very helpful and nice people to work with

This company is quick to give out loans, but the interest rates on their loans is ridiculously high. I would never use this company, ever again, nor will I advise any of my family or friends to use this company.

Staff was awesome

Quick, easy, friendly te professional.

My customer service rep Alexis was the best. She jumped right in to help with my problem and really cared about getting the best solution for me. Would recommend not only Regional Finance but specifically Alexis for anyone in need. Great job keep up the good work!!

My Loan Rep. Was awesome. Very nice, friendly, and eager to help. It was fast and easy working with Ms.Jessica Gray.

Thank You
Jackling Miller.

Anyone working here will do everything they can to help you get the loan you need. They will help in whatever ways they now how too. I was denied places I should have never been denied and I literally just walked in and sat down and walked out an hour later (mainly because we were chatting and laughing about things) and I left knowing I was going to receive a deposit the next day. I was so stressed before going about money, and they took that stress from me and made life much easier. I highly recommend. Trust me they will do anything to help you get approved and they even will offer to help you refinance your vehicle for you too. There are many more things then loans they do. I will never use anyone else and that even goes for my bank. I will choose Regional Finance every time.

I wasn’t thinking about getting a check in the mail. The check ended up being a prayer answered that I didn’t know I was going to need. A few weeks beforereceiving the check our son died unexpectedly. The check helped cover funeral arrangements as we have had trouble with the insurance company. I was thankful to have had it. I guess the only thing is I could have used a little more to cover all the unexpected expenses you never thought you were going to have. Process was so easy just sign the check and deposit it. So very thankful for Regional Finance.

personnel are great to work with . very friendly and professional. thank you

The young lady Laquita Pearson she was awesome she took care of all my needs she was very polite and professional I Thank God for and her service

Great customer service

They helped
Me to pay off a couple of bills and to buy food and pay my rent on time. I’ve been with them for years. So I will recommend any one to get the help they need to go with Regional Finance with their problems.

Well, I had to really provide a lot of information for second loan which wasn't much, but all I had to do for the first loan was cash the check.... second loan wanted to deny,but keep calling and asking me do I want to get this and that but still deny me...well I guess someone had a heart because they stepped in and handled the situation...

Your your patience. Very kind, fast and understanding. Thank you

Clear cut loan, no tricks.

I am satisfied with most aspects but I think your credit reporting is behind and the interest rates are a little high. I was done about 3months already with my loan and was receiving messages that I was almost done from the credit bureau.