I wish i read the reviews before using this service. Please don’t use this service because they will hold your money for days without any valid explanation. It’s been 9 days since i made a transaction... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Your customer service is top notch and you always 24/7 whenever I reach out to you. And you also come through whenever i have a transaction issues, Remithome you’re amazing! 🤩
Bedrijf heeft geantwoord
You offer us with a competitive rate. My only concern is that it takes too long for transactions to be done which is frustrating.
Bedrijf heeft geantwoord
They are ever ready to help you in terms of anything regarding your transaction. They have improved in delayed transaction
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
Contactgegevens
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, Verenigd Koninkrijk
- +443300270399
- support@remithome.net
- remithome.net
3,4
Gemiddeld
1K reviews
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Good rates comparatively but customer…
Good rates comparatively but customer service needs a boost in response rate and problem resolution
9 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Thank you for your feedback, Emmanuel. We’re glad you’re satisfied with our rates and appreciate your honest input regarding our customer service. We’re continuously working to improve response times and problem resolution to provide a better experience for our customers.
Antwoord van Remit Home
Thank you, Derrick, for your 5-star rating. We’re thrilled to hear you value our competitive rates and truly appreciate your continued support.
Remit Home - App Review
I have had a very good experience with Remit Home, the transfer process is swift and straight forward. The transfer rates are very competitive some of the highest on the market. I would recommend this company for transfers to Ghana. I can not comment on different destinations as I have only used Remit Home to transfer to Ghana.
The chat facility is very use and you always get a prompt reply to any quieries.
The App is easy to set up and verify.
I would recommend this App highly.
20 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Thank you, Vincent. We’re proud to be a top-rated money transfer app for Ghana, offering competitive exchange rates and swift transfers. It’s great to hear our in-app chat support and easy verification worked well for you. For secure international money transfers, Remit Home is here to help. We appreciate the high recommendation.
I am experience going service from…remit home
I am experience going service from remit home , is fast to send money home , I prefer every one should use remit home .
20 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Thank you for the kind words, Amina. We’re so glad you’re enjoying our fast service. We appreciate the recommendation and look forward to serving you again soon.
I recommend remit home to everyone
I recommend remit home to everyone.
20 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Thank you for the recommendation, Rosekelly. We’re thrilled to hear you’re happy with our service. We look forward to helping you with your future transfers.
This people are bad transfer company…
This people are bad transfer company they have keep my money for 8days and still they are not give my money to me i not recommend them to any one
8 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hello Richard, Thank you for your feedback. We understand your frustration.
Please note that the delay is due to pending verification requirements. Our compliance team has been trying to complete the necessary checks, but the process cannot move forward without your cooperation. These steps are mandatory to ensure the safety of funds.
We request you to contact us directly at +44 1535 553402 so we can complete the verification and resolve this matter as soon as possible.
Okay not too bad just that the money…
Okay not too bad just that the money doesn’t deliver quickly as other platforms
25 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hello Adom, thank you for your feedback. We’re glad to hear your experience was generally positive. We’d like to share that we’ve already improved our system, and transactions are now being processed straightaway. We appreciate your trust and continued support as we keep working to enhance our service.
PLEASE DONT USE THEIR SERVICE! Big Scam!!!!
If only I had read the reviews online first!!!!!
I was sending money home for an emergency surgery for a relative.
The notification on the app said delivered but my family had not received this yet. I called to speak with them after two hours of waiting for my family to receive the money.
I was told a big lie saying the recipients account couldn’t receive an amount of that magnitude and that as a solution I should send another to account and they can assure me of that transaction going through. Sadly that too took more than 2 hours and anytime I called them my call gets hanged up. No one would answer my call to even explain what is happening to me.
I am now told the last transaction is compliance held and I should provide some documents which I have. Money still hasn’t gone through, I had to find money and send through other medium and ask them to refund my unpaid transaction. These guys are telling me now that it will take 10 days to refund!!!
How is this acceptable?
14 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hello Joseph, thank you for your feedback and for being a valued customer who has completed many transactions with us.
Your transfers are normally processed without delay. For this specific transaction, additional verification is required, and we request your cooperation with our compliance team for quick resolution. Please contact us at +44 1535 553402 so we can proceed at the earliest.
I’m not happy with your service at all
I’m not happy with your service at all, any time I used your app to send money you delayed my payment why?
13 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hello Ofori, we apologize for the inconvenience and understand your frustration. The majority of transactions are being processed without delay; this seems to be an isolated case that we are reviewing closely. Please share your transaction details so we can assist you, or contact us directly at +441535553402 for an update.
App performance is very poor
11 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hello Sallas, we are sorry to hear that you’ve had a poor experience with our app’s performance. At Remit Home, we strive to maintain high technical and safety standards to ensure a smooth experience for all our users. We would like to investigate what went wrong in your specific case to help resolve any issues you are facing. Please reach out to us at +441535553402 so our team can assist you directly and ensure your account is performing as expected.
Avoid these guys like the plague
Did 3 transfers with them on 3 separate occasions. 1st one was successful and got good rates but yes that was the trap. I went back to do 2 more transfers and it was a disaster. The money was for my mother's medical bills n boy was I wrong. First transfer was delayed for a few days, I kept ringing and messaging and every time I get the same response from them
"Dear Customer,
We will raise your issue with the payout partner in Ghana. Once we receive any update, we will inform you." Copy and paste responses all the time. I was told payment failed so they need payment details which I provided but still same response. I finally got them to cancel the first transfer and refund which took 3 weeks to get my money. I didn't learnt my lesson the first time I went ahead and did another transfer with them all cos their rates pulled me in and it was even worse than the first one. I had to request a refund after so many stories even had to file a chargeback report with my bank and also report the issue with the financial ombudsman after several emails, calls and app messages with them back and forth. I got money back after almost 5 weeks. Since then I learnt my lesson and deleted the app. This was my worse experience I have had since 2013 when I started using remittance app in the UK to Ghana even got my blood pressure n anxiety levels to go up as the amounts weren't small amount n also for my mother's medical bills.
7 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hello William, we can confirm that your refund was successfully processed as per your request. At Remit Home, we follow strict security protocols and official policies to ensure every transaction is fully protected. Our team acted promptly to finalize this for you once the request was made. We sincerely regret any stress caused and remain committed to the high safety standards our customers expect. For further assistance, please contact us at +441535553402.
Antwoord van Remit Home
Hello Eddy, we have searched our records and cannot find a customer or transaction matching your name. We take all feedback seriously and would like to understand your concerns. Please contact us at +441535553402 or support@remithome.net with your transaction details so we can investigate this immediately.
Very poor experience with them
Very poor experience with them
Since day one’s every time money transfer issue, very late not in on times few days later money transfer every time contact customer services than takes few days to transfer money.
Other money exchange & apps takes without any issues within the few seconds money transferred
We not recommend others because of high risk & no Guarantee no safe & secure
West of time & hug risk of your money no safe
7 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hello K D, thank you for your feedback. We can confirm that your funds have been successfully delivered.
As discussed during our recent phone call to update you on your transaction, processing times can occasionally vary due to standard international transfer protocols. Please be assured that Remit Home follows all safety regulations to ensure every transfer is secure. We appreciate your patience and remain available at +441535553402 should you need any further assistance.
Fast money transfer.
22 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hi Salomey, thank you for the 5-star review! We’re glad we could get your money delivered quickly. Thanks for choosing Remit Home.
This is very very slow and service is…
This is very very slow and service is not good
7 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hello Tawhid Hassan, thank you for your feedback. We want to reassure you that Remit Home is working fine and all transfers are processing with our usual speed and efficiency. In case of any issue, please contact our support team at support@remithome.net or +441535553402.
Avoid them completely
Avoid them completely. Attractive rates but your transfer wouldn’t reach the receipient. They will come up with so many “kok”-and-bull stories when you chase. Such as issues with payment partner, issues with receiver details etc. After having your money for weeks, you will be forced to ask for a refund which will take about 7 days. This leaves you out of cash for some weeks and if the exchange rate is falling, that is a double loss for you. Avoid them please. The real definition of all that glitters isn’t gold!!
2 januari 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Leonora, we prioritize the secure and accurate delivery of every transfer to ensure funds reach your beneficiary correctly. Our team is currently finalizing your transaction to completion. For any further updates, please contact us at +441535553402 or support@remithome.net.
Mild Improvement Needed
Every time I transfer, I need to speak to them to proceed. Very slow Not recommended.
> the customer service contacted with me we discussed in detail. What was the issue and they are trying to get it settled and improved their services anyways they provide the best rate and I will use it again thank you.
30 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hi OE, we appreciate you taking the time to share your initial feedback with us. Our records confirm your transfer was successfully processed immediately on our end, as no additional steps were required by Remit Home.
Update: We appreciate you taking the time to speak with us in detail. We are glad we could settle the matter and that you continue to find our rates to be the best. Thank you for choosing to use Remit Home again; we remain at your service at +441535553402 or support@remithome.net.
Urgent Complaint
Urgent Complaint – Delayed Transfer (Reference: MWGH81201737)
Dear Sir/Madam,
I am writing to raise an urgent complaint regarding a money transfer I made earlier today which has still not been received by the recipient.
The transfer was made at 14:00 today, reference MWGH81201737, for the amount of GHS 1,000 (GBP 64.10). It is now 19:45, and the funds have still not been received, despite the transaction showing as delivered. This payment was made to cover an urgent medical expense, which makes the delay extremely concerning.
I would appreciate an immediate update on the status of this transaction and confirmation of when the funds will be released. If the money cannot be received today, I request that a full refund be processed without delay.
Please treat this matter as urgent.
29 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hi Emmanuel, we appreciate you taking the time to share your feedback. We can confirm that transfer MWGH81201737 has been successfully processed on our end. The 'Delivered' status indicates the funds have been transmitted to the local financial network, so please ask the beneficiary to verify their balance. For any further assistance, our team remains available at +441535553402 or support@remithome.net.
Funds held
Funds held, transaction not delivered
I had a very poor experience with Remit Home. My transaction was not delivered, yet the company continues to hold on to my money without issuing a refund.
Despite multiple attempts to resolve this directly, there has been no clear communication, no resolution, and no urgency shown. Holding customer funds without completing the service or refunding them is completely unacceptable.
This has caused significant stress and inconvenience, and I am now left with no option but to escalate the matter formally.
I would strongly advise others to be cautious before using this service, especially if you need your funds urgently.
23 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hi there, thank you for providing your details. We have verified your request and confirmed that your refund is being processed. Card refunds typically follow standard banking cycles for settlement. At Remit Home, we ensure all funds are handled securely and returned according to these established protocols. Please contact us at +441535553402 or support@remithome.net for any further updates.
Update:
Hi there, thank you for your patience. We have finalized and initiated your refund. The funds have been successfully released from our system and must now reflect in your account according to your bank's standard processing times.
I am Anthony Badu l send money from uk…
I am Anthony Badu l send money from uk to ghana they take money from my account but she doesn't receive it
22 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hi Anthony, we appreciate you taking the time to share your feedback. As discussed over the phone and in our chat, we can confirm the funds have been successfully delivered to the recipient. Please ask the beneficiary to verify their balance, and should you have any other questions, we remain available at +441535553402 or support@remithome.net.
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