RG.com and Lauren ( whom I just recently spoke with) have been tremendously helpful - professional, happy to answer my possibly stupid questions - but highly recommend this company ! Also have been ve... Toon meer
Bedrijf heeft geantwoord
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These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular... Toon meer
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Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience wh... Toon meer
Bedrijf heeft geantwoord
I was apprehensive about the process but Chelsea called me and walked me through the process and clearly answered my questions whilst putting my mind at ease. I also spoke to Michael who was nothing... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Need a UK Rent Guarantor?
Contactgegevens
Verenigd Koninkrijk
- 02071934418
- info@rentguarantor.com
- rentguarantor.com
4,6
Uitstekend
421 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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RG.com and Lauren ( whom I just…
RG.com and Lauren ( whom I just recently spoke with) have been tremendously helpful - professional, happy to answer my possibly stupid questions - but highly recommend this company ! Also have been very flexible with my many requests !
22 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Hans
Thank you for tremendous review!
We are so happy to help you and any customers in any way we can. No question is ever stupid, if you need to ask it we do our very best to help.
Moving is a stressful time and we really appreciate that, so try to make customer experience as simple as possible. Lauren is fantastic and we are so happy you found her so helpful and professional.
Wishing you the very best in your new home
The RentGuarantor Team
Fab service
I received a call out of the blue... Called straight back and got through to Michael who was ever so lovely & helpful, he's a great asset. Can't fault the service received so far.
21 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Angel
Thank you for your lovely review!
We are so happy to hear our service is fab! Michael is absolutely lovely and loves helping our customers and we are so happy you agree!
Best wishes in your new home
The RentGuarantor Team
Donna is an absolute diamond
Donna is an absolute diamond! Sorted everything for me leaving me stress free, can't thank you enough! All the Best Donna! And Thanks Again...
21 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Chris
What a lovely review!
We totally agree that Donna is a diamond and from now on that will officially be her work name!
Best wishes in your new home
Donna the Diamond and the RentGuarantor Team!
Jo was lovely
Jo was lovely. I was very stressed about the process, being the first time and she took time to review my application on the phone and explain everything.
16 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Louise
Thank you for your lovely review.
Jo is fantastic and we are so happy to hear she was so lovely and helped explain the process to you.
Best wishes in your new home
The RentGuarantor Team
So easy and very helpful
So easy and very helpful, looking forward to working with them.
15 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Paul
Thank you for your lovely review.
We are so happy everything was so easy and very helpful! We look forward to working with you too!
Best wishes
The RentGuarantor Team
Thank You Michael
Nervous and with little understanding of the process, I called for some help and insight, where I was connected to Michael! He explained the entire process with clarity, transparency and patience which I so appreciated. It filled me with hope and confidence going into the application. Thank You!
Also, I flippin' loved the hold music, couldn't stop dancing!
15 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Wendy
Thank you for your lovely review!
We are so happy that Michael was so helpful and patient, he is fantastic! Also love that you love the hold music, nothing like a good dance in our opinion!!
Best wishes in your new home
The RentGuarantor Team
Best piece of the house move puzzle!
These guys make one of the most stressful things to go through (moving house) a load easier. Their service is second to none - Amardeep, Tom, Michael, Donna - 11/10 for these guys!! Amar in particular looked after me through my interaction with the company. He took ownership, explained everything in an easy to understand way and got the job done. Kudos! If you need a guarantor, these are well worth paying for!
14 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi James
Thank you for your lovely review
We are so happy to hear that you loved our service and what a great shoutout to the team!! We agree wholeheartedly with you(but we are biased!!). It's wonderful to hear we helped reduce the stress load a little and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
Very let down
I used this company months ago because I was desperate to secure a flat and was given no other option, and at first glance it all appeared a promising solution. However, as a young person with no savings and a low income at the time, the only people who helped me in this situation (luckily) was my family, who paid this idiotic company in full. Every other option I could have managed, such as to pay in instalments, was denied me because of poor credit score and low earnings. Yet is that not literally the point of the company, to help people who can’t afford to pay a deposit because of those problems exactly? All this caused me was a lot of tears and further unnecessary stress. It’s only because I was lucky enough to have family who were readily able to help me and step in that I was able to secure my flat, but not everyone may have that option. This company was effectively no help to me at all. This was months ago, but I have been angry and bitter about this since and as I’m now moving on to better places, I feel compelled to finally say something. I felt severely let down and would only recommend this company to my worst enemy.
1 juni 2025
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Thank you for your review Katie
All feedback is important to us, and we are sorry to hear that you are not happy with our service and felt let down.
We would be happy to discuss directly with you so we can review the specific detail of your circumstances, please contact us at info@rentguarantor.com if you wish to discuss your concerns directly with us.
It is worth noting that we do offer a payment plan via third-parties, but we do not offer credit ourselves so payment plans are available if customers meet the Third-Party providers eligibility criteria, which is detailed on our website. We were however able to offer you our rent guarantee which means you would be able to secure a property with a professional guarantor in place.
We note that you detailed that the point of RentGuarantor is to help people who can't afford to pay a deposit. RentGuarantor provides a trusted, professional UK rent guarantor for tenants, which opens up a wider choice of rental properties and protects loved ones from financial risk, we do not deal with tenant deposits.
Once again thank you for contacting us and please do not hesitate in contacting us directly to discuss further if required.
Best wishes
The RentGuarantor Team
Great service,I will highly recommend…
Great service,I will highly recommend this company .
10 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi David
Thank you for your lovely review!
We are so happy that you found our service was great and would recommend us!
It means a lot!!
Best wishes
The RentGuarantor Team!
As an independent student finding a…
As an independent student finding a house with a guarantor as a requirement was really discouraging until rentguarantor made it possible for me. I get to now apply for houses with my friends without worrying about the guarantor aspect
9 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Sana
Thank you for your lovely review!
We are so happy we could help you with a professional guarantor.
Best of luck in your new home with your friends! Exciting times!
The RentGuarantor Team
Excellent customer service I’d of gave…
Excellent customer service I’d of gave them a five no ones perfect not even me highly recommended they took any difficulty’s I had in to consideration and there advice and support was outstanding excellent customer care from Danielle highly recommended service with excellent staff customer services
2 april 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Jamie
Thank you for your review.
Its fantastic to hear that you loved our service and Danielle provided excellent care and support.
Best wishes in your new home
The RentGuarantor Team
Very helpful staff
Very helpful staff. Spoke to a man named Amardeep who was very kind and helpful.
27 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Mohammed
Thank you very much for your lovely review and shout out to Amardeep, he is fantastic and we are so happy you found him so helpful and kind.
Best wishes in your new home
The RentGuarantor Team
Fantastic and speedy service
Fantastic and speedy service. Professional and empathetic towards their clients. Thanks Jo.R
27 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Joselyn
Thank you so much for your lovely review and shout out to Jo! We are so happy we could help and that you found Jo to be professional and empathetic.
Best wishes in your new home
The RentGuarantor Team
Quick response on the phone
Quick response on the phone, even when they were about to close. Michael helped with the application and answered my questions and more. Thanks for your assistance.
26 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi What's Occuring!
Thank you for your lovely review. We are so happy to hear that Michael was so helpful and was able to support, we are always happy to help!
Best wishes
The RentGuarantor Team!
Rent Guarantor got straight into…
Rent Guarantor got straight into helping me with my application and it has only taken around 5 days to get an acceptance. I would like to thank all members of the team that I have spoken to over this week and thank you for approving me.
26 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Donald
Thank you for your lovely review and we are so happy we could help you and that you found all the team so helpful
Best wishes in your new home
The RentGuarantor Team
I love it
I love it. It’s helped me in my very difficult time.
Could you please try to make the paperwork little bit easier?
Thanks
25 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Wajehurahman
Thank you for your lovely review.
We are so glad we could help but sorry to hear about the paperwork.
We do our best to keep administration to a minimum however we do have to ensure that we have checked everything we need. We are always available to talk through your application and support in any way we can.
Best wishes in your new home
The RentGuarantor Team
Great experince
Great experince especially with Kaz C.
Kaz C. was always giving me excelent advice and direction in a very long and complicated process.
24 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Good Morning Boris
Thank you for your lovely review
We are so happy you had such a great experience and so happy to hear that you found Kez gave you excellent advice and direction!
Best wishes in your new home
The RentGuarantor Team
Very understanding very helpful 100%…
Very understanding very helpful 100% recommendations
17 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Martin
Thank you for your lovely review!
We are so happy you found us helpful and understanding and thank you for the recommendation!
Best wishes in your new home
The RentGuarantor Team
Very easy to work with and provide an…
Very easy to work with and provide an excellent service.
16 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Ross
Thank you for your lovely review.
We are so happy you like our service and find us easy to work with. We are always happy to help
Best wishes
The RentGuarantor Team
Jo R, FANTASTIC
JO R was fantastic with my claim, helped me massively I can’t thank her enough. Very efficient and made a decision within minutes on the phone. Lovely service, great service 👏🏻 thank you Jo appreciate you
10 maart 2026
Review zonder uitnodiging
Antwoord van RentGuarantor.com
Hi Elizabeth
Thank you for your lovely review!
Jo is absolutely fantastic and we are so happy you think so too!
We are so happy we could help you and wish you the very best in your new home!
Best wishes
The RentGuarantor Team
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