I have been using Repair and Assure for a numbetr of years now for numerous houshold appliances. The most important part of this service is the fact that they always remingd you when your repayment... Toon meer
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Lees wat reviewers zeggen
Very impressive, I called Repair Assure on the Monday morning to say my washing machine was not working. I had a phone call the same day from a company near by to say they could call out that afte... Toon meer
Bedrijf heeft geantwoord
Repair and assure make things easy to understand, calling before end of warranty to see if everything is working well, also a simple claim process. Professional customer service agents
Bedrijf heeft geantwoord
Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Contactgegevens
Chandos House, 26 North Street, BN1 1EB, Brighton, Verenigd Koninkrijk
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 78% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My issues were dealt with very quickly…
My issues were dealt with very quickly and easily. Thank you 😊
7 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Beverley
Thank you for your 5-Star review!
We're so pleased to hear your issue was resolved quickly and easily. Providing fast, efficient service is what we aim for, and we really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Had a problem with my Samsung Washing…
Had a problem with my Samsung Washing machine. One quick call to Repair and Assure and an engineer was organised. The chap came out the next day, identified the problem, ordered the replacement part and the washing machine was up and running within 4 days of the initial call. Fantastic service and the engineer was friendly and knowledgeable.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Simon Reed
Thank you for your 5-Star review!
We're delighted to hear that the whole process, from arranging the engineer's visit to completing the repair, was quick and hassle-free. It's great to know our engineer's friendly, knowledgeable service made such a positive impression.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent service very professional…
Excellent service very professional repair successfully with no issues
29 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Harold Artiss
Thank you for your 5-Star review!
We're delighted to hear you were happy with our service and that the repair was completed successfully without any issues.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear Brain Emmett
Thank you for your 5-Star review!
We're so pleased to hear that you're happy with the service you received. Your feedback means a lot to us, and we appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Very pleasant and respectful when…
Very pleasant and respectful when spoken to. Great customer service. Never made to feel rushed, options given leaving you in control through each step.
27 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear S C
Thank you for your 5-Star review!
We're so pleased to hear that you found our team pleasant, respectful, and helpful throughout your experience. It's important to us that every customer feels comfortable, informed, and in control of their options, so we're delighted to know that's exactly how you felt.
Best Regards,
Customer Support
Repair & Assure Limited
I was dealt with great customer service…
I was dealt with great customer service at all times through out the phone call also they explained in detail I'm very satisfied with everything that I was told through out the call
29 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Miss Perry
Thank you for your 5-Star review!
We're delighted to hear that you received great customer service and that our team took the time to explain everything clearly throughout your call. It's wonderful to know you felt informed and satisfied with the support you received.
Best Regards,
Customer Support
Repair & Assure Limited
The staff who called today were helpful…
The staff who called today were helpful and polite to extend my year washer policy , didn’t take 5 minutes , then got a back up call to see if I was happy with the policy I took out
28 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mark Heath
Thank you for your 5-Star review!
We're delighted to hear that our team was helpful and polite when assisting you with renewing your Service Plan. It's great to know the process was quick and straightforward, and that our follow-up call gave you added confidence in your Service Plan.
Best Regards,
Customer Support
Repair & Assure Limited
Excellent company with great customer…
Excellent company with great customer service. Great communication (letter, email & via phone) to advise on renewal. I normally pay monthly DD but gave me options of paying in one payment for the year saving an amazing over £45 !! Lovely agent James who was very professional, friendly and very courteous, explaining the policy etc. highly recommended
24 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Sue Plews
Thank you for your 5-Star review!
We're delighted to hear you received excellent customer service and found our renewal communications clear and helpful.
We'll be sure to pass your kind words on to James. He'll be thrilled to know his professionalism, friendliness, and thorough explanation of your Service Plan made such a positive impression.
Best Regards,
Customer Support
Repair & Assure Limited
Quick and painless I have had no drama…
Quick and painless I have had no drama with this company .
22 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Michael
Thank you for your 5-Star review!
We're so pleased to hear your experience was quick, painless, and drama-free. That's exactly the kind of service we aim to provide. We really appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Best Regards,
Customer Support
Repair & Assure Limited
Great Service
A good company to deal with, they explain everything, what is covered and what is not, staff are always friendly and helpful, policy prices are good, if you need a repair done, the service is fast and professional. Thanks
30 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear John Rouse
Thank you for your 5-Star review!
We're delighted to hear you've had such a positive experience with our team and that you found the Service Plan, pricing, and service to be friendly, clear, and professional. We really appreciate your kind words and your continued support.
Best Regards,
Customer Support
Repair & Assure Limited
Good price for cover but not had to use…
Good price for cover but not had to use it yet
19 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear James Ronald
Thank you for your 5-Star review!
We're delighted to hear you found our Service Plan to be good value for money. If you ever do need to use our services in the future, our team will be here and ready to help.
Best Regards,
Customer Support
Repair & Assure Limited
The staff who rang were polite and…
The staff who rang were polite and explained clearly the yearly plan for repairs, if my new washer/dryer needs it.
Monthly installments.
17 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Elspeth Bridge
Thank you for your 5-Star review!
We're delighted to hear our team explained the Service Plan clearly and provided friendly service. We appreciate your feedback and look forward to helping you in the future if you ever need us.
Best Regards,
Customer Support
Repair & Assure Limited
I was very happy with the way I was…
I was very happy with the way I was treated on the phone and they said I need a new tv I was surprised when they said I meeded a new one
10 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mr Stoker
Thank you for your 5-Star review!
We're really pleased to hear that you were happy with the way you were treated over the phone.
We understand that being told you need a new TV can come as a surprise. Our team always aims to provide honest advice based on the fault reported and the results of our troubleshooting.
Best Regards,
Customer Support
Repair & Assure Limited
Service warranty…
Contacted by Aaron today to inform me my warranty had expired and offered renewal. Process was straight forward and emails confirming contract etc followed as promised. Thanks
3 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Robbie Heughan
Thank you for your 5-Star review!
We're delighted to hear that Aaron made the renewal process straightforward and kept you informed every step of the way. It's great to know you received all the confirmation emails as promised.
Best Regards,
Customer Support
Repair & Assure Limited
Friendly and helpfull
2 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Gary Irmscher
Thank you for your 5-Star review!
We're delighted to hear you found our team friendly and helpful. We really appreciate your feedback and look forward to helping you again whenever you need us.
Best Regards,
Customer Support
Repair & Assure Limited
Friendly and informative service.
Spoke to a very friendly and informative Darren today regarding the Beko cooker service cover. He went through everything I needed to know regarding the insurance cover. A real pleasure speaking to Darren.
2 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Dave Du Toit
Thank you for your 5-Star review!
We're so pleased to hear that Darren was friendly, informative, and took the time to explain everything about your Beko cooker Service Plan. We'll be sure to pass your kind words on to him.
Best Regards,
Customer Support
Repair & Assure Limited
Great service.
1 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Sonya Taylor
Thank you for your 5-Star review!
We're delighted to hear you received great service. We really appreciate your feedback and look forward to helping you again in the future.
Best Regards,
Customer Support
Repair & Assure Limited
I received a call from R/A earlier…
I received a call from R/A earlier today. The Dude was so Polite and explained everything to me. Regarding cover on my wash machine at just under £10 Monthly. Sounded Great. Then he also explained I can get cover on my TV too. Which is a Blessing. The call gave me peace of mind and it's much appreciated to have Cover on my washer and TV.
30 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Green Machine
Thank you for your 5-Star review!
We're delighted to hear that our team member provided such polite and clear service, helping you understand your options and giving you peace of mind. It's great to know you're happy with the Service Plans for both your washing machine and TV.
Best Regards,
Customer Support
Repair & Assure Limited
I spoke to someone called Zoe who was…
I spoke to someone called Zoe who was very helpful and polite and understood every thing, I'm very grateful for the help I'll be getting. Thanks to the team.
30 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Peter
Thank you for your 5-Star review!
We're delighted to hear that Zoe was so helpful, polite, and took the time to understand everything you needed. We'll be sure to pass your kind words on to her—they'll mean a lot. We're also grateful for your thanks to the team and are pleased we could support you.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear James Graham
Thank you for your review!
We're so pleased to hear you found our team helpful and friendly. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
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