Resolving Business Rates Reviews 17

When Tom contacted our company I was reluctant to commit as two other companies tried before unsuccessfully, however his terms were very attractive so we went ahead.
Tom excelled and won a substantial rebate from the council which far exceeded our expectations!
His approach was friendly and professional and I would highly recommend his services.

Tom approached our company in September last year, informed us of what he does and that he thought our business was entitled to a refund. After sending him the information he required, 3 months later we were delighted to hear back from him, with amazing news that he has secured a refund and that it would be in our bank within 10 working days, which it was.
We were absolutely shocked with what Tom had managed to receive from us, we did not expect anything at all.
Tom is very professional and friendly, and we would definitely recommend his business to anyone.

When first contacted by Tom, I was very apprehensive as thinking this is too good to be true! We were elated when 3 months later we got a reimbursment that was above and beyond any of our expectations.
Cannot emphasise enough, you have nothing to lose..
We still cannot believe what he did for us.
Highly recommend his services.

Thomas provided a brilliant professional review of my business rates. He was able to quickly identify where my valuation narrative was too expensive and helped me tighten the logic.

I was approached by Tom from RBR last year and he offered his services in reviewing the business rates we were paying with the specific intention of getting us a partial refund of what we had already paid and a reduction of our future liability. I am always skeptical about companies offering to get our building re-rated but this was different Tom was offering to get us money back that we had already paid under government reliefs that we weren't aware of and he did just that, on a no win no fee basis he fought our case with the local council and managed to get us back a substantial refund and future savings, an imense amount of money that helped us significantly last year, this was made up of a portion of the business rates we had paid over the last 3 years and then a reduction on our current rates up to April 26. We had substantial refund drop in to our account one day, money we had paid out to the council, refunded to us. I can't reccommend Tom highly enough his straight forward approach with no hard sell and once appointed he just did what he said he was going to do and even once he had got the council to agree they needed to refund us he continually chased them until they paid, only then once we had been paid did we recieve his invoice for his work which was an agreed percentage before the work took place. So don't hesitate to use RBR, like me you will be constantly wary of scammers trying to steal you money this isn't one of them!

Thomas Walker did everything he said he would in the % agreed no messing around would use him again.

We tried to claim a refund from local council and they just ignored us however when we asked Thomas to help, he got a positive result fast. After years of being over charged we got a big refund.

Absolutely fantastic company, I can’t recommend RBR enough!!
Thomas did everything he could to get a result for my company & what a result he got!!
Thanks again Thomas @ RBR

Easy to work with, quick and efficient. Great savings made. Would highly recommended.

Great service, well managed and excellent communication - and to top it all huge savings were made!

Tom was a pleasure to deal with. Not for him the pushy sales technique but more a guiding hand and a professional approach that made the experience an easy and, ultimately, very rewarding one for us as a business looking to reduce our overhead costs. Highly recommended.

I was very sceptical about being contacted by companies who claim to be able to reduce business rates. We get so many calls in a week that I usually refuse point blank to speak to them. Thomas Walker and his team were different, not pushy and knowledgeable. I contacted some other companies they'd perform this service for previously and heard nothing but good things. I gave them a chance and they handled everything brilliantly. Made a great saving and just wish I'd spoken to them sooner.

Tom was great to deal with! Very quick and we received regular updates throughout. I would highly recommend.

I usually disregard unsolicited offers claiming to "save us money," but there was something about Tom that made me reconsider. I decided to contact our accountant to verify the legitimacy of such services and to understand what a fair fee for this type of work might be. With this information in hand, I reached out to Tom and gave him the go-ahead—after all, what did I have to lose?

Tom immediately got the paperwork to me, recognising the urgency since we were nearing the two-year deadline to claim. Thanks to Tom’s swift and efficient work, he managed to save us just under 36% of our rateable value. Approximately 31% of this was returned to us directly from our local authority, with the remainder applied as an adjustment.

I can’t thank Tom enough for his professionalism and efficiency throughout the process. His services have been invaluable, and I highly recommend him to anyone looking to reduce their business costs.

What a pleasure to deal with, Tom saved us thousands on our rates and it is very much appreciated the speed and efficiency he works with.

Tom was most helpful in getting us a rebate on our rates and securing us future savings. Highly recommended.

Delighted with the service provided by Tom

After using similar companies over the last 40 years, we found this company is the quickest and the best, wouldn't hesitate to use them again. Our reclaimed rates were returned in record time.