Richmond Motor Group - Guildford Hyundai Reviews 

I purchased a new I10 from Elliott He was so helpful in the whole process even setting up my mobile to the car as we left
the whole experience was totally professional as always as is my 3rd car from this great showroom

A great experience purchasing my new car from Guildford Hyundai. We tried other showrooms and manufacturers over a couple of weeks whilst deciding on the right car for us.

Elliott was both professional and knowledgeable and supported us in making our decision without being pushy.He kept in touch by e-mail and phone, answering any queries we had.

Great service and happy to recommend anyone who is looking for honest information to support decisions when chosing next car purchase.

We had. great experience buying our new car from Elliott at Richmond motor group Guildford.
Elliott was so helpful and answered all the questions we had and there were many.
Nothing was too much trouble for him and I would highly recommend buying your car from him. We will definitely go back to Elliott and Richmond when we are ready to change our car again.
He is an asset to the company.
Thank you Elliott it was a pleasure.
Sarah and Rob Walford

This is the third time Nic has sold us a car over a 10 year period. He has made the process easy and understandable, remembering our particular preferences - all done with a smile and good humour.

This is not my first car with Richmond Group Guildford
Henry has sold me my last 2 cars .
My MGHS was amazing but very heavy on fuel and I wanted to stay with MG the service I have received was first class when I got my new car which is the MG3 hybrid Trophy which I love .
While I was working I am a career and my car was vandalised MG have been amazing Warren the manager has been very good Plus Henry has given me extra help with sorting out ant issues I had with the heating with my car and helped me to set my car up it’s been amazing and first class.

Sales team was very helpful

Great service.
The moment we walked into the building we felt very relaxed about buying our new car, all of our question where answered professionally. Henry went out of his way to get the best deals.

Amazing Experience. James is great and knowledgeable.

We were warmly greeted on arrival after turning up with no appointment and very soon handed over to Baz, the sales executive.
Baz had a trainee Sam with him, who he introduced to us. Baz was one of the friendliest car sales execs we've met. He was patient and knowledgeable. He listened to our needs and quickly found a suitable car for us to look at.
Although we've decided to pursue other options, I thoroughly recommend the Guildford Richmond Motor Group and their professionalism and customer service.

From start to finish Arbaaz couldn’t have been more helpful, nothing was to much trouble. Great service.

I recently made the switch from a BMW 3 Series to a Hyundai Tucson in Black, and I’m genuinely impressed with how smooth the entire process was. From the very first time I browsed the website, everything was straightforward and easy to follow.

The website was also simple to download and use, giving me quick access to details and updates about the car and purchase process.

Booking and arranging the test drive at the Guildford branch was hassle-free, and it gave me the confidence that the Tucson was the right fit. Beyond the car itself, the service is what really stood out.

Paperwork can often feel overwhelming, but here it was made effortless fast, clear, and explained step by step so I knew exactly what I was signing.

A special mention goes to Hayder Ali, who guided me through the entire journey. He wasn’t pushy, just genuinely professional and supportive, which made the experience pleasant from start to finish. It’s rare these days to find someone who takes the time to make sure the customer feels comfortable, and that made all the difference.

The biggest win is the saving - I’m now spending a lot less compared to my BMW 3 Series, while still getting all the comfort, technology, and space I wanted in my next car. I came away feeling like I’d made a smart choice, not just financially but also in terms of service quality.

All in all, this was a really positive and memorable car-buying experience. If you’re considering making a change, I’d highly recommend checking out the website, downloading the app for convenience, and asking for Hayder Ali when you visit - you’ll be in good hands.

Elliot Falkner was extremely helpful in finding a suitable car for me. He was thorough in explaining all details about the Hyundai Kona and made me feel very confident that I had chosen the right vehicle.
I would be very happy to refer anyone buying a car to Elliott and Richmond Hyundai.

Bought a used Tuscon from the Guildford branch last week. Dealt with Oliver who was very helpful and friendly, both selling us the car and after sales service. I was expecting a hard sell from a ‘typical salesman’ and instead got a really decent and genuine guy who wanted us to have a great experience. Would definitely recommend. Very happy with the car too!!

Another absolutely, painless purchase of a new car with Nic Martin at Hyundai.
No forced sale or pressure, just facts and advice given. Highly recommended!!!

Having spent Bank holiday Monday visiting various car dealerships in search of a new car, I was very impressed with the service I received at Richmond Hyundai Guildford. We were greeted and offered a drink by the receptionist as soon as we walked in and didn’t have to wait to speak to a salesperson.
Elliott was friendly and professional and his product knowledge was excellent. He took time to explain my options to me and facilitated a test drive within a few minutes.
Definitely the most positive experience of a car sales showroom I had that day.

Really easy, relaxed process with no pressure. Can’t fault Elliot who was helpful, knowledgeable and made me a coffee! All in all I would thoroughly recommend Guildford Hyundai. It made parting with cash a painless process!

Just like the staff there it’s the 4th car I have bought from them. They give you the relevant information you need about gap insurance and the other stuff but are not over pushy trying to make you buy them.

Great service all round.. helpful personable staff. Love my new car!

Couldn’t fault my experience at Hyundai Richmond Motor group at Guildford at all. Quick and easy and felt at ease the whole time. Special thanks to Elliot and Hayder too for the support throughout. Changing car isn’t an easy thing to do but I felt so reassured throughout!

Excellent customer service as always, this is my second purchase with Oliver who is incredibly helpful