RideSafely Reviews 

94
•
TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The team has been very responsive and responsible and very helpful in resolving problems. My only grouse is that the auction fees are on the high side. It will also help if they increase the number of... Toon meer

Beoordeeld met 4 van de 5 sterren

The customer service at RideSafely.com is terrific—responsive, professional, and easy to work with. The only drawback is that bidders aren’t shown the seller’s reserve. Without that transparency, yo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Perhaps , you were misguided by the description. But the 2019 Honda Ridgeline that I bought, only starts, the front suspension is completely demolished. I expected some damage but not to the point th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible experience I put in a bid for today. Then attempt to head to Copart who is there partner. Copart tells me I can't preinspect vehicle of I'm not a Copart member. So you can't see car u... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online veilingwebsite
  2. ook in
  3. Autoveiling
  4. Bergingverkoper
  5. Sloperij
  6. Veilinghuis

Geschreven door het bedrijf

Discover the Best in Online Car Auctions with RideSafely.com — Welcome to the official Trustpilot page of RideSafely, your leading online platform for unparalleled access to used and salvage vehicle auctions. Explore Over 120,000 Daily Listings Across the USA — Boasting more than 120,000 daily vehicle listings, we are proud to offer the largest and most diverse selection in the American auto auction market. Your One-Stop Destination for All Auto Auction Needs — Find and secure the perfect vehicle from our extensive range of online car auctions, including exclusive insurance and salvage vehicle options. RideSafely caters to all your automotive needs, providing a seamless bidding and buying experience. RideSafely.com: Uniting Car Enthusiasts and Bargain Hunters — Whether you're a car enthusiast seeking a special project or a savvy shopper looking for a great deal, RideSafely is your ultimate source. Visit us on RideSafely.com and join the community of satisfied customers enjoying the best online auto auction experience!


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,0

Alle reviews

(94)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

top notch service

Ridesafely provided top notch end to end service. They are a hassel free way to buy an auction vehicle, providing a complete solution from purchase to shipment. Highly recommend to everyone.

28 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not good

Not good. Car coming with came with damage that obviously comes from the transport, no support, no help. Not recommendable. CRB Logistik hands off ......

17 september 2021
Beoordeeld met 1 van de 5 sterren

I have won two auctions from this site…

I have won two auctions from this site only to be contacted and made to either up my bid or offer a counter offer. Which is usually close to what you would pay for the vehicle in an open market through actual car dealer. If the vehicle has a reserve it should be disclosed at the time of bidding by the auction. If not it's a waste of your time and a hold on your credit card which means you can't bid on anything else for the entire back and forth process and until your deposit is credited back to your account. Total waste of time use copart instead. Funny enough the car was listed there too(verified via vin) which has the auctions reserve

21 juli 2021
Beoordeeld met 5 van de 5 sterren

Awesome Auction Broker

First time buyer and everything was great. The staff reached out to me and kept me in the loop. Delivery was arranged through them and they got it to California quickly.

27 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was a positive experience

It was a positive experience. The only things that could of been better are more time to pick up vehicle before storage fees and not paying tax on auction fees and ridesafetly fees. Good buy would and will buy again. Thanks

7 maart 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I almost gave it 5 stars

I almost gave it 5 stars, but the car would not Run or Drive even though it was listed as such. It caused an issue with the driver, but we were able to work through the issue so I could still get my vehicle delivered (thank God)

20 december 2020
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

My car (Mazda cx9) arrived but with a…

My car (Mazda cx9) arrived but with a broken windscreen, ripped out front bumper and a crash on the rear bumper. These were not my expectations.
Something needs to be done to enable me replace the damaged parts.

21 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn't let my bid go through

UPDATE TO REPLY: I already purchased a trailer from RideSafety the prior year and there were no such rules that I had to contact them first for oversize items, and that item was in Florida, hundreds of miles from me. So if you change your policy, you should of advised members with an email. Since there was no kind of issue on my last purchase or bidding, why would I assume anything from a text box on top of the auction box?
______________________________________
I tried to bid on a vehicle that is literally 20 minutes from me so I did not contact them for an oversize vehicle because it didn't concern me and they would not let me bid. So I got screwed out of my auction. They were more than happy to charge a deposit on my card but not let my bid go through. Lots of other services to use than them!

2 november 2020
Review zonder uitnodiging
Logo RideSafely

Antwoord van RideSafely

Dear Jodee,

We are sorry you missed an item of your choice during the auction. We, here at RideSafely.com have certain rules and requirements to participate at live auctions. Heavy duty items are one of them. We do require the customer to contact us prior to bidding on a heavy item to confirm they are able to pick it up or have arrangements for transporting them as the fees are quite high on these items. We also display those requirements right on the listing. We cannot assume that this didn't concern you as it concerns most of the customers. Again, we apologize that you missed this item!

Thank you,
Team RideSafely
www.ridesafely.com

Beoordeeld met 2 van de 5 sterren

Haven't received my title

I bought a car a month ago and I thought everything was going well but I still haven't received my title and no one has contacted me

24 oktober 2020
Review zonder uitnodiging
Logo RideSafely

Antwoord van RideSafely

Dear Jason,

Your title is in the process of being received from DMV. Looks like they have printed the title on 10/14/2020. Please keep in mind, the DMV sends titles out via regular mail. We should be receiving your title any day now. Once title is received, we will reassign the title and send it to you. We are sorry for the delay but everything is taking a just a bit longer than usual due to Covid19 restrictions and rules.

Thank you,
Team RideSafely
www.ridesafely.com

Beoordeeld met 1 van de 5 sterren

Fake cars

They suspended my account and deleted my winning bid because I left negative review!

On 07/28/2020 I left the following review:
Sent them multiple requests to email. Waiting 3rd day for response. No service at all. The website filters and notifications don't work at all, system is absolutely non-reliable. Some non-existing vehicles are listed on the website. We bid on them but they are fakes.

Update of 07/29/2020:
As of now, I have the only reply from RideSafely - which you see below. They forwarded my request to the tech support. Only after I continuously sent 3 requests without response during 3 consecutive days and made a public review. Anyway, the problem is not resolved yet.

The most interesting thing came next. I called the customer service. The customer service manager Leslie told that she deleted my winning bid right and suspended my account because I made negative review. The decision was taken by her and personally by the company CEO Yury. She is not going to do business with me ONLY and ONLY because of my negative review.

Based on that, think twice before using service of this company. I have a serious doubt about the fairness of other public reviews for them, since they deny to do business with customers who give them bad feedback on public.

29 juli 2020
Logo RideSafely

Antwoord van RideSafely

Dear Oleg,

We apologize for the delay you have experienced in receiving a reply. We are working hard to get to each and every email and request sent to us on daily basis. We have received your inquiry about the filter not working correctly for your search type and have submitted a request to our tech support to fix that issue. We appreciate your input and value your opinion and requests.

Thank you,
Team RideSafely
www.ridesafely.com

Beoordeeld met 4 van de 5 sterren

It was good

It was good, there was some confusion at the salvage yard in York and the wait time for the title was a little lengthy but overall it was a good experience. Would highly recommend to a friend.

23 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was a great experience!

It was a great experience. Ridesafely made it so easy. They were very helpful and answered all my questions. This is by far the best way to buy a car at auction. Thanks to all at Ridesafely!

2 juni 2020
Review zonder uitnodiging

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