Right Price Tiles & Wood Flooring Reviews 

I purchased 7 boxes of tiles costing €399.08, from Coolock branch on August 23rd 2024.
Unfortunately the tiler was delayed to start the job. I learned the tiles were not the correct ones and had to return them today. The salesman informed me of a charge of €80 to return the tiles in perfect condition?
I was informed that your company policy in relation to returns has a 20% charge for an order that's considered ex essive,he stated over €80?
I believe this to be unacceptable to charge a pensioner such an extortionate amount especially as the tiles were sourced on site at the shop in coolock and not from an offside warehouse as the salesman claimed.

Helpful staff and friendly service. I used the Athlone store and Eamon was very helpful.

Web site didn't work, tried 3 cards to order all rejected, no one answered emails, phone said leave number and we will phone back - no one did, unbelievably poor service, bought what I wanted elsewhere and despite supposed free VAT offer I paid €200.00 Less from another tile provider. Will never deal with them again. Service is just as important as price

Great selection prompt delivery

Efficiency! I saw the tiles I liked online. I ordered them and paid for them (good price) and a few days later I collected at the store after being contacted by staff to tell me they had arrived. And the tiles were put into my car by a staff member. No problems 😊

The staff in store were really knowledgeable and helpful. Made everything very simple. Communication from them was brilliant, and everything was ready when they said it would be. Couldn't ask for more.

Sample tile waiting for us to pick up. Very good quality tile at competitive prices.

Ordered online with no problem, there was a problem with delivery ,I wasn't told exactly when the delivery would be ,I was not home for the delivery but delivery driver phoned and arranged where to leave it ,other than that ,good customer service ,would shop there again

Can't thank RPT, coolock enough for their after care when we purchased a damaged batch of laminate which came from WOOD INNOVATUONS in NI. Avoid the heartache of buying laminate that comes from that company!!!!!

Staffs are very welcoming and helpful. Unbeatable price.

4 of the boxes of tiles had multiple tiles that had cracks on them upon arrival.

Easy to Order online and really quick turnaround to collection in shop

Stephen in the Bray shop was so pleasant and informative even though I was not at point of sale yet. I will definitely be back to purchase.

Good price and very helpful

Ordered a tile sample, it’s a very good service to offer if they actually follow up on what they promised but they never bothered contacting me so essentially by not contacting me it stopped me going to the store and looking elsewhere ! With so many companies offering special offers it’s very unprofessional to treat perspective customers this way obviously poor management on site nit checking up on lazy sales people.

Great all went to plan

Staff incompetent. First time i bought here i was given the wrong colour, rang to let them know but whoever answered the phone couldn't of been more uninterested. A year later bought tiles here and yet again given wrong colour, staff just have no cop on. If you have to go here triple check everything you are given

Was in the store to refurbish my bathroom and en suite, was served by 2 very helpful staff members Jamie and Danny.
Got great advice on what products would be needed for my job.
Couldn't recommend these guys enough.

Excellent service and I would highly recommend.