I was in Castlebar store yesterday and to say Gary was helpful is an understatement. He was busy but still acknowledged us. He knew exactly what we were were looking for and found the tiles gladly. He... Toon meer
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Lees wat reviewers zeggen
Gavin based in their Waterford shop, helped us with a mistake with our flooring and went above and beyond to help me and kept in contact with me until everything was finally sorted. He has been absol... Toon meer
Absolutely brilliant service from Right Price Tiles in Carlow. Darren was an absolute gent from start to finish and couldn't have been more helpful. He went out of his way to make sure I got exact... Toon meer
Web site didn't work, tried 3 cards to order all rejected, no one answered emails, phone said leave number and we will phone back - no one did, unbelievably poor service, bought what I wanted elsewher... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ireland's largest Tile & Wood Flooring retailer with 27 stores nationwide. The best range of Tiles, Wood Flooring, Bathroom Ware & Cladding.
Contactgegevens
Lower Glanmire Road, T23 TR20, Cork, Ierland
- 0214552600
- customerservice@rightpricetiles.ie
- rightpricetiles.ie
4,2
Goed
159 reviews
Vraagt klanten om een review
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Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Very good service
26 februari 2024
Super customer service at shop in Naas
Super customer service at shop in Naas. Staff are so helpful
26 februari 2024
Helpful /professional
Called for help in choosing tiles and to get a quotation. Was delighted with help on both counts. Thank you Gene (O’ Keefe) for being so helpful. Gene listened to what I needed and made a very helpful suggestion. Such a professional gentleman. Made the process so easy.
8 maart 2024
Review zonder uitnodiging
No contact or email received regarding…
No contact or email received regarding my order
23 februari 2024
Antwoord van Right Price Tiles & Wood Flooring
Hi Jennifer. You may collect your free cut sample. Sorry, some emails are unseen due a high volume received at present.
Not happy with customer service
25 januari 2024
Antwoord van Right Price Tiles & Wood Flooring
Hi Kevin! Thank you for choosing us. We have your free sample in store to collect. Thank you.
I am giving two stars because I had…
I am giving two stars because I had previously purchased tiles and floors from your shop in bray last November which was over 2k.
Then a few weeks ago I purchase additional tiles to extent what I had already purchased, it worked
Out at 5 boxes in total and when I picked them up at the shop, one box had 4, 20cm x 20cm tiles removed? I mentioned it to the fella that brought the tile
Out l, and he said I would of gave them but the general manager said to take them out.
So ye I found that very stingy and tight.
So maybe take a bit more care and consideration for repeat customers because that sort of thing would make me go and bring my business somewhere else.
20 januari 2024
Antwoord van Right Price Tiles & Wood Flooring
Hi Trevor, thank you for your review. We appreciate the continued business and will promise to be better in the future. Thak you.
Easy ordering online
Easy ordering online . Tile's were nicer then expected. Thank you very much.
1 januari 2024
Antwoord van Right Price Tiles & Wood Flooring
Thank you for your kind review Particia!
After driving all the way from west…
After driving all the way from west cork to collect my order only to get to Ballincollig to find out they decided to sell my towel rail to another customer! This is unacceptable. Poor management.
31 december 2023
based on visit to carlow store:
based on visit to carlow store:
staff going out of there way to help and pick the correct tile. very friendly and full of experience.
29 december 2023
Antwoord van Right Price Tiles & Wood Flooring
Thank you for your kind review Glen!
it was easy to buy on line and pick up…
it was easy to buy on line and pick up the product.
3 januari 2024
Antwoord van Right Price Tiles & Wood Flooring
Thank you for your kind words Sadhbh! Alan
Waiting a long time
I ordered 2 weeks ago and still waiting for delivery. So be prepared to wait
28 december 2023
Antwoord van Right Price Tiles & Wood Flooring
Hi Aileen,
Thank you for getting in touch. We appreciate your order placed on 28/12. As per our earlier communication, orders made before 02/01 are scheduled for fulfillment starting 02/01. Please note that our stores may also need to procure stock from our central warehouse, which could potentially extend the processing time. We make it a priority to keep our customers informed about any delays at the earliest opportunity.
We sincerely hope you enjoy your new unit, and we apologize for any inconvenience caused by the delay.
Best regards,
Alan
very disappointed
very disappointed, bad experience at all, very poor customer care, we placed the order on 29/12/2023 after 8 eight days totally no update when to deliver the items we purchase.. 1 week still awaiting my purchased item..
29 december 2023
Antwoord van Right Price Tiles & Wood Flooring
Hello Ruzzel,
When you placed your order, you were informed online that orders would not be processed until January 2nd when stores reopen after the holidays. You were contacted on the 4th, and delivery confirmation was obtained. We apologize for the slight delay, as in some cases, we may also need to order stock from our central warehouse due to stores reaching capacity with a wide range of products.
Alan
The Lads in your Navan were fantastic…
The Lads in your Navan store were fantastic and very efficient
28 december 2023
Double check
Great value, I haven't put down the floor yet so may need to review again once completed. I ordered the floor online which was easy. Only reason they didn't get 5 stars was that I was told it was ready to collect and when I got there (45mins away) they said the underlay wasn't in so I have to go back again. My time again id check on the phone once they confirmed order that they have everything.
27 december 2023
Great price. Good service
Great price.
Ordered by click and collect . Received a call next morning to collect. Very fast.
Very polite staff in waterford ireland store.
26 november 2023
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