Right Price Tiles Reviews 

Horrendous experience in Clonmel store.Needed to return faulty item,staff was gruff on phone and in person.I was told returning item was inconvenient and staff was not authorised to give refunds only manager.Second visit to manager was just as bad,was told email head office for refund,again confrontational and argumentative.Finally agreed to refund in person.Very bad service and treatment.

We purchased the materials to do a full bathroom renovation with this company. We dealt with with the ballincollig shop. So amazing to deal with when making the order obviously but went through absolute hell afterwards. The renovation started around 3 weeks after the items were delivered and we realised the towel warmer rad had not been delivered. We called the shop and explained and they could see on the system it was not delivered but no one bothered to called us to tell us this after 4 weeks. We went to the shop to be greeted by Eoin, the most unprofessional sales assistant I have ever met who said ‘I have been looking at this rad for weeks now I was wondering were you ever going to collect it’ but yet he never called to say it was in the warehouse and it should have been included in the delivery we paid for. We ended up being short 11 tiles to finish the bathroom and were told they are now discontinued. We eventually found some in the Waterford shop and had to pay a currier €200 to deliver them to our house. We were never told they were being discontinued on purchase. Our sink unit is also damaged and the brackets for shower panel were missing. Avoid!!!!

The person who served me in Sandyford, stank of drink and told me a story about ripping off a customer he didn't like. I should have known! He assured me I could return unused tiles. The next day I returned the tiles as they weren't right and was charged a 20% recycling fee. When I mentioned that he had said I could return them free of charge, he pointed out miniscule small print on the invoice that is literally impossible to read. You have to ask why they print it so small. Stay away.

We have been to store and needed help by store manager at naas co.kildare to sort the refund issue are for us. He has been so rude to us and was arguing so loudly on my husband. He also has been told that don't come to this store ever again. After discussion with friends and family in our area, everyone said they all faced the same behaviour by him. As far as I understand no one should insult customer like this. Please take some action against him

Len in Fonthill was amazing he made it very stress free for us. We had 2 bathrooms,kitchen tiles, and whole house of wooden floor everything was amazing thanks to Len .

Kjøpte dusjhode. Det svarte begynte å flekke av slik at man kun så metallet allerede etter en måneds bruk, De mente det var pga renholdet. Om den ikke tåler vanlig dusjspray og en myk klut så er jeg skeptisk til produktets kvalitet.

They have a fair variety of tiles in a very reasonable price! I bought vertine grey in gloss and the product was available for collection on time. Easy process and not even one tile was chipped. We ran short of a few tiles but luckily they had plenty stock in store so we got few more boxes easily. I find their prices for bathroom fittings and shower doors very reasonable too! Only problem is they don't provide fitting services so e had to find fitters ourselves

Used right price tiles lower glanmire road on many occasions,gerry and Leon are always very helpful.
Highly reccommend

Ordered 7 boxes of tiles on Friday for collection. They said not to arrive for collection but to wait for a phonecall that tiles are ready to be collected. Heard nothing so followed up the following Thursday (6 days later). The man in the phone said they were one box short but it would be available the next day. So I went to collect on the Saturday morning giving them an extra day to have my goods ready. Arrived Saturday, one box still missing, left there with only 6 boxes. Was told to come back the following Tuesday morning to collect (my tiler was carrying out the work that Tuesday so this was urgent now). The lad said he'd be there at 8.30am so I could collect. Arrived, no one there til 9am. Went inside, box still missing. Man inside said the courier will bring it out if I could wait one hour. Went off to Ballincollig town wasting time for 30 minutes and my tiler rang. 3 tiles in the initial boxes were broken. Now I needed 1 box plus 3 tiles. Rang again and courier still had not left. Now it would be another hour til he could come out. Had to drive out to turners cross location myself as I was frustrated and running out of time just to get my tiles as the tiler had already started his work at home. Just an absolute disaster of a logistics service. I live 40 minutes from this store so you can imagine the time, effort and diesel wasted on this company over those 2 weeks of complete carnage. I am so sorry I dealt with them but me and the family will steer clear going forward with our new build renovations. Lesson learnt.

Helpful member of staff gareth letterkenny

All Staff happy to help, we decided to update our Ensuite & Gavin helped to give us exact measurements & amount of tiles needed & accessories, following on such great service we decided to go back to Right Price Tiles to get Tiles from Eoin again with accessories nothing a problem, we left a deposit & returned to pay in full when Tiles arrived, we met Gavin late one evening while browsing showers & bathwater, nothing was too much trouble, his level of information on every item we needed ie, thermostatic shower,trays sinks & accessories nothing fazed him and Gavin completed the sale with great customer service , it's 20 years since we updated our main bathroom, we tiled from Right Price Tiles, so returning customer's we were very happy with the level of customer care ,knowledge & service with a smile, if its grout Tiles anything floor ,bath Shower related pop in to the lads at Right Price Tiles Tramore Waterford, Many thanks Gavin ,Eoin & All the lads well done we will recommend you with 100% confidence

Floors are lovely but when you buy they add a bottle of cleaner to your bill without you knowing. You pay for it & you don't receive it Wonder how much money they make out of this..Nice little earner I bet.

Jeg kjøpte baderoms og toalett møbler og fliser fra right price tiles. Når håndverkere hentet varene fikk de feil varer, og måtte levere og hente riktige varer igjen. Han som pusset opp badet vårt, måtte kjøpe ekstra fliser. Når han dro tok han med kvitteringen og et ark hvor det står navn på flisen med kode. Han fikk andre fliser med samme navn, sikkert koden var ikke lik. Nå har vi to forskjellige tono fliser på toalettet. De ene er lysere enn de andre. I tillegg er det mye skader på baderoms møbler og pop-up er skeiv. Der går ikke an å åpne eller luke den, og på grunn av det blir vasken fullt av vann. Fargen har allerede gått ut på toalettet papir holderen, og det er en stor skade inn i høyskapet.
Butikken sjefen svarer ikke telefonen, meldinger eller epost. Håndverkerne som pusset opp sier det er feil produksjons, mens butikken sier det er ufaglærte håndverkere. Butikken hevder at de skulle være obs på det, men det gir ikke mening når butikken solgte dem fliser med feil kode.
Butikk sjefen sendte en av sine ansatte hos oss. Han observerte alt, sa at han skal snakke med butikksjefen. Han sa at butikksjefen skal ordne dette og vi skal få en bekreftelse om toalettet flisene. Jeg ringte selv til butikken og spurte om når dette skal fikses. Han sa det er langt epost og derfor det tar tid. Han sendte meg en kort epost som ikke tar 5 minutter å skrive engang, men det tok han 3 uker cirka. Han mener at det var ikke så mye skader enn forventningene mine. En av de ansatte som ble sendt til oss, sa noe annet, enn det butikkensjefen skrev på epost. Jeg synes det er veldig dårlig kvalitet på produkter, og dårlig kundeservice på Right Price Tiles. Jeg har fant ut alle feilene selv, når vi har flyttet inn i leiligheten.
Så mye styr å få kontakt med butikksjefen har vært slitsomt. Derfor skal jeg ikke handle der mer, og anbefaler ikke andre folk å handle der heller.👎

Spent almost 600 pound on tiles last November. Bought these tiles with absolutely no understanding these were SECONDS and did not level sqaure when down. Two different tilers came to try and put these tiles down and both said they will not put their name to the tiles being put down that's how far off the tiles were. I was young and heavily pregnant and feel like this store took advantage of that to sell me them knowing I had no understanding of this. The tile representative of the store came to my home and 'reviewed' this situation only for a year now to have passed and still nothing. I had to then go buy more tiles a month before Christmas and go to the loss of this money.

They also tried to blame me for buying these tiles as apparently to buy tiles you should know to ask if they are second tiles or not. I don't go to a mechanic with my car and tell him how to fix it. It is their responsibility to inform their customers what exactly they are buying instead of scamming them and later and saying no refund.

STAY CLEAR THIS COMPANY DOES NOT UNDERSTAND CONSUMER RIGHTS!

I bought all my laminate floors there last year. All of the boards are chipping and cracking and scratching even though they were sold to me as commercial grade. I made a complaint and the man that apparently owns that flooring company came to my house and blamed the fitter. I used two different fitters and it’s happening in every room. They refused to offer any compensation or refund. A terrible company to deal with after spending over €2000. Stay away from them. Appalling quality and customer service

Kjøpte alt av materiale til å renovere en liten baderom.
Første gang får jeg feil deler av baderomsinnredning, og bare etter rørleggeren hadde begynt å montere den som vi oppdaget at vi hadde fått deler fra forskjellige innredning. Måtte demontere alt , etter man hadde allerede boret i veggen og membranen, noe så dumt som det er. Ikke bare det, etter 5.5 måneder har topplate under vasken allerede begynt å delaminere seg ved kantene, tåler null fukt, sellom det står under en vask på baderommet .
Da kan dere tenke folkens hvor kjipt det er på en helt nytt baderom å ha en toppplate som begynner å bli stygt allerede etter 5 måneder..
Har kjøkken plate fra IKEA, den billigst som finnes , hatt i 6 år og ikke noe problem, utsatt for vann og fuktighet dette også, så...
Svar fra kundeservice:det er ikke produksjonsfeil så det tar på seg null ansvar. Kundeservice som tilsvarer kvaliteten på varene de selger spør du meg.
Har gitt opp å klage , nytter ikke

Derek in kylemore very helpful, ordered laminate flooring but they didn't have in stock in time, so got sorted with other laminate in time and checked for each one i requested, very helpful, and all sorted in time.

Det viste seg, at etter mye om og igjen jeg må skaffe flyser til veggene da de fine flisene jeg har er ikke nok.....Så beggynte jeg fra det ene til det andre firma- butikker for flisser å lete etter noe som passer. Jeg er møka lei å se de såkalte moderne flisene i grålige betong farger- akkurat som man er i en bunker- så jeg lettet etter lenge noe annet...Endelig fant jeg på Right Price noe som jeg tenkte- det går det, fine farger, man blir glad fra morgenen av....Men så det viste seg at jeg var som han som har sett et telefonautomat- i gamle dager da- og tenkte, at nå han kan ringe...men det viste seg at denne telef.kiosken funker heller ikke... Så, jeg plukte flisene jeg likte og ville til kassa for å ordne oppi...Ikke fersken om man kunne gjøre det- siden bare gikk opp og jeg så bare bunnen på siden uten anledning til å ordne i betalingen. Prøvde flere ganger- det nytett ikke. Det må da vel være politysk korrekt som alt annet i våres deilige Norge...særlig i IT bransjen..meeen lønna får man.....

Kjøpte veggfliser til bad.
Etter de var komt opp på veggen og spottene i taket ble montert oppdaget vi et belegg på flisene som ikke var naturlig da det var mye på noen og mindre andre steder. Vi startet med alt av rengjøringingsmidler en normalt har hjemme på en flis som vi hadde til overs. Ingenting hjalp og vi fikk da med oss et produkt fra de som skulle hjelpe uten hell.
Vi tok med en flis opp til de så de selv kunne prøve å få dette bort.
De fant da et produkt som fikk det bort, med mye tid !
Vi prøvde når vi kom hjem og innsåg fort at dette er en heltdagsjobb med skuring av alle veggene.
Sendt mail til de, og de kommer med alle mulige unnskyldninger om at dette er normalt og at de ikke kan hjelpe mer !
Skal ikke måtte skrubbe ned et helt nytt bad som tar maange timer for flisen har et belegg på seg !
Når vi var inne i butikken observerte vi at utstillingsbadet med samme flis hadde det samme belegget, mens utstillingen over pakkene med flis hadde ingen merker..
Styr langt unna denne butikken!

Went to right price tiles in coolmine D15 today, couldn’t of met two nicer guys Stephen and Noel. They where both so helpful and went above and beyond. Would highly recommend to buy tiles here. brilliant experience all down to Stephen & Noel . Thank you so much from Vicky & Dorothy