Ritconcept Reviews 

Truly a terrible company, most likely fraud. I ordered a £200 bedside table, when it arrived (after 2 months) they had sent what I can only describe as a preproduction first prototype. Awful quality materials and had tonnes of random staples all over it. Oh it also arrived broken. The "replacement" was a different colour (yellow and not white) and not a close shade as well as being larger. When I asked for a refund they said okay, but they'd charge me £50 return fee even though they'd sent me the wrong colour. Never use this company

Website quoted delivery in two days. Paid in full and then received an email that delivery would actually be 9-11 weeks. Now trying to get a refund

Also the website shows how many people are supposedly viewing what you're looking at. I've checked the code and it's a fake random number between 1 and 10 that's updated every 3 seconds. Maybe something for trading standards to look at?

They cancelled my May review, so here I am, writing it again. This is a FRAUDOLENT COMPANY - avoid at all costs. In May 2025 we purchesed this item (Gabriel sofa - 200 cm). The sofa we received was nothing like the one advertised on the website. Weilai refused to take it back and I had to sell the awful sofa on Gumtree for 25% of what we paid. Simply check the pictures below. We are currently reporting them to Trading Standards.

To have an idea of what a disreputable company this is, simply Google them, DO NOT browse their website - these reviews are AI generated. I only hope that nobody else gets deceived like we did.

PS If you continue to cancel my review I'll simply republish it every day.

One star is too much . Scam

This website is a scam, the pictures do not match the reality

They never answered my request about a sofa that didn’t look like pictures at all.
Scam, don’t buy.

The sofa I received has absolutely nothing to do with the photos and the visuals they advertise. Cheap, flimsy, completely different from what was shown. I’m extremely disappointed.
On top of that, the delivery was expensive, and getting a refund is basically impossible. I’m still fighting to get my money back, disgraceful. This company is a complete scam. Avoid at all costs.

Cancelled despite items showing in stock and confirmed that it was in stock via, then stopped responding.

False advertisment, the product received is nowhere near what was indicated on the product page.

Lyier ! The sofa i received is not at all the one i order and they don’t want to take it back

Do not buy here. They treat customers like crap !

Dont trust! I bought the hernandez sofa and it looks like drop shipping. Worst experience and they refuse to refund me.

We've ordered several pieces of furniture this past year, and the salesperson made the process so easy. The delivery team was on time and professional too. Honestly, I couldn't be happier with the whole experience!

The dining table and chairs I ordered from Rit Concept are stunning - minimalistic, sturdy, and super comfortable. I've received so many compliments from guests already!

I would have put 0 if it were possible ...

Terrible experience. It’s a scam website. I ordered a sofa that looks nothing like the photo on the site and they deny it. Never order from this site.

First, they are charging you money for quick delivery (2 days), and as soon as you've paid they say that unfoetunately, it will take 4 weeks.
Then, the product that is delivered has nothing to see with what was ordered !! You order a nice sofa for more than £1000, ans you receive a crampe one made in China and probably bought on Temu for £75 !!! And when you want to return it, they are making it as difficult as possible.

Absolute liars and crooks.

They delivered a broken item and refused to provide a full refund.

I went through my credit card company to get the money back. Rit reacted to this by sending an email from their fake legal department threatening to take me to court for their costs of me going through my credit card company. Seriously, they are idiots with no concept of the law.

In the email they demand my address so they can send me a legal letter - clearly an attempt to scare me as they have my address, having delivered and collected a broken item.

I would be happy for them to take me to the court - they would get a good slap from the judge.

The sofa we received was nothing like the one shown in their warehouse. The material was okay, but there was no padding at all — it literally feels like sitting on wood. One leg arrived broken, yet after their so-called “inspection” they claimed there was nothing wrong with it, even though we sent clear photo evidence.

Customer service was rude and dismissive, refusing to take responsibility and keeping the delivery fee by calling it an “unwanted item.” Dishonest company, poor quality, and zero accountability. Avoid at all costs.

Now they are trying to remove this review by asking for more details without providing any questions? Stay away from this company!

I ordered a rug on 19/10/25, site and email confirmation advised delivery 5-7 days. I received an email on 20/10/25 confirming the rug was out of stock and would be delivered within 8-9 weeks, I agreed to wait. I have received a further email today confirming 'The Technological Team just updated that there was an error in the pricing of the rug. The correct price is £459'. The price advertised on the website was £249!! I have confirmed that I want the order cancelled, I have been advised that the payment will be refunded in 3-5 working days. Needless to say I won't be using this site again.