Rivrjewellery Reviews 43

Never got my order, even contacted them on ig a few times, they replied and said ti was coming and then the second time, they said they would look into it and get back to me but never did. I'm really disappointed because I was actually put on this prant by a YouTuber, was not expecting it to be a scam.

I ordered over 6 months ago and never received my order or a refund. I emailed them numerous times and tried to contact them on Instagram and through the Shop app. I made it clear that I would like a refund. I was unable to track the package, I believe they never sent it out. I got one reply about how they will look into it, however, they did not and I was not able to reach them again as they failed to reply to my emails. I noticed that many people are having this experience with this company therefore I would not recommend making an order as you will most likely not get your package or a refund.

I placed an order over 1 year ago and still have not received one of the items in that order. I have emailed over 8 times and have only been responded to twice usually saying sorry & requesting more info or giving a “solution” to then never answer again. All I want is the item I PAID for a year ago. This is absolutely ridiculous & horrible customer service. I hate writing bad reviews especially for a small business but I would never shop here again and I would not recommend shopping here for the simple fact you will be charged and possibly not receive what you paid for. Based on the many other bad reviews I have seen since this happening it seems this is a pattern and I wish had of searched reviews before ordering.

i'm still waiting for my purchse to arrive and it passed almost a month i think, so please wake up

Great quality products for the price , fast delivery and had a pleasant experience with customer service when wanting to customise my order.

i didn’t receive my item and had to request a refund through paypal, they lied and said it was shipped

Great quality items! Happier than I expected to be!! Will be back thank you for the speedy dispatch

Une commande passée le 05/09/2022, aucun suivi. Aucune alerte après 14 jours d’attente. Délai initial de « 3 à 10jours ».
Aucune réponse du service client, scandaleux !!!

Authentic jewellery, nice and comes fast

Necklace arrived broken and they never responded to my many emails. Thankfully, I opened up a dispute with my bank and my bank refunded me. Super scammy site.

love the jewellery such good quality !!! Second time ordering, usually really quick

still waiting on an order i placed on the 20th of august. it says 3-10 business days and it has been 12+ business days

my necklace came in great condition and packaging. i love the necklace and it doesn't change colour, the only thing i would recommend to the company is to give an option of a longer chain.

Nice item, good service.
Taxes where higher then expected (double the price of the item).

Never arrived - have an open PayPal case to get money back :(

I never received my package and reached out to the company but very vague response.

I received a tracking number that did not work and nobody answered My e-mail

hello, it's been 2 weeks since I placed an order on your site, I still have no delivery tracking and still not received my order! I find that outrageous! I wouldn't order from you again and I wouldn't recommend you to anyone! how can i get a refund?!

Received my rings within 2 days, been wearing them ever since and absolutely love them!

Multiple delays in order
Wouldn’t even reply to messages/emails

My order hasn’t arrived and I ordered it 2 weeks ago