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RM Cycles Reviews 

447
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent price on a Troy Lee Designs full face MTB helmet - thank you! Super speedy dispatch from RM Cycles and the usual Royal Mail "we'll get it to you on the 4th day and not before" service, whic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Consistent with pricing and availability, at least in my experience. Delivery time was very quick and the wrapping was eco friendly, if that matters! So far very happy with RM Cycles. I must say thoug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Perfect 👌 bicycle as described, well packed , happy enough with the experience and services in purchasing from RM Cycles and would buy again, this was a online purchase, Ex display e bike ...BOSH... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Troy design A3 helmet purchased/Item very well packaged, as described and really good price.Kept updated about delivery and arrived on time when stated.Really impressed with helmet and wouldn’t hesita... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Fietsenmaker
  4. Winkel voor tweedehands fietsen

Over RM Cycles

Geschreven door het bedrijf

Shop front banner

Welcome to RM Cycles

Your Local Bike Shop Online

The independent, family-run cycle shop in Tenterden, Kent

Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.

Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.

Our Philosophy

Come for the Price – Stay for the service

At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.

We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.

Bike display

Shop with Confidence

Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!

We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!

Workshop main image

Independent. Passionate. Trusted.

Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.

You can meet our owner and see a tour of the store here.

Workshop & Servicing

Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.

Workshop card image

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

447 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(447)

280 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent & fast delivery

Excellent & fast delivery

4 juni 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Tommy, thanks for posting a review, short and sweet, just like our service? ;-)

Beoordeeld met 5 van de 5 sterren

Very happy..

Quick delivery,great prices ..thanks

4 juni 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi, thanks for taking the time to post a review, we were really happy to be able to offer those products at that discount, enjoy your rides!

Beoordeeld met 5 van de 5 sterren

Tremendous value for money

Placed my order on a Sunday, received a confirmation email next day and would have received the bike on the following Friday had it not been for APC not being able to deliver, which I was informed of and the re-delivery was carried out on the Monday. Fantastic value bike, almost too good to be true, but it was!

8 juni 2026
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Antwoord van RM Cycles

Hi David, thanks so much for taking the time to post a review. Hopefully the weather is good enough for you to be out testing it on your local trails

Beoordeeld met 5 van de 5 sterren

Race Inc RA 26

Great experience with RM Cycles. Ordered on the Monday at it arrived on the Friday. The packaging was excellent.

1 juni 2026
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Antwoord van RM Cycles

Hi Jason, thanks for taking the time to drop a review, much appreciated

Beoordeeld met 5 van de 5 sterren

Brilliant company to deal with

Brilliant company to deal with. Excellent communication and of course my new bike is superb. Shout out to Cameron for helping me 👍🏽

26 mei 2026
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Antwoord van RM Cycles

Hi Sarah, thanks for taking the time to post a review, Kam is one of the nicest guys isn't he?

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, great price

21 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

hi Jason,thanks for taking the time to post a review, you know were to come when you need a new chain!

Beoordeeld met 5 van de 5 sterren

Great bike

Purchased a e-bike through the cycle to work scheme and from start to finish dealing with RM cycles. Mike and Tom made buying the bike a seamless and easy experience. Which was great as I live over 150 miles away. The bike purchased was a fantastic price. A couple of hundred quid cheaper than anywhere else and I know I'd spent weeks looking for a bike and in the end found a total bargain. The service and communication has been excellent. Can't fault them and if I were going to buy another bike I would definitely go to them first

29 mei 2026
Review zonder uitnodiging
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Antwoord van RM Cycles

Hi Adam, thanks for taking the time to post such a lovely review, Mike is a total gem isn't here, enjoy the bike, and stay safe

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

After a small issue trying to place an online order I was reassured by RM Cycles regarding the failed order and was able to successfully place my order.
It was dispatched very quickly with the necessary tracking information.
Order arrived complete and all at a very competitive price.

27 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Mark, thanks for taking the time to post a review, and thanks for calling so we could sort everything out

Beoordeeld met 5 van de 5 sterren

Argon carbon e bike

Bike delivery excellent
Condition excellent
Value excellent
Couldn't ask for more
***** star

7 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Ray, thanks for taking the time to post a review, hopefully yuou're out enjoying your local trails!

Beoordeeld met 4 van de 5 sterren

Bike arrived sooner than expected even…

Bike arrived sooner than expected even though currier service was delayed by 1 day

22 mei 2026
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Antwoord van RM Cycles

Hi Robert, sadly once the bike leaves here we have no control over our courier's service. Occasionally they experience traffic problems which distrupts their distribution sorry you were one of those. Enjoy your bike!

Beoordeeld met 5 van de 5 sterren

Excellence of Service

Really easy to deal with. Ordering process simple and effective. Excellent communication throughout the whole fulfilment of the order.
Excellent deal all round Price,Ordering, and Delivery.

26 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Ian, nice bike!!! Thanks for taking the time to post a review, we were really pleased to be able to do thiose bike at that price, have fun!

Beoordeeld met 5 van de 5 sterren

Very helpful…

Graham and his team were very helpful in sourcing a new frame for me. Sold to me at great value

26 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Giles, thanks for taking the time to post a review, Graham is a treasure isn't he, so glad you're happy and out riding again

Beoordeeld met 5 van de 5 sterren

Their expertise surprised me

Being an amateur, the team are always helpful and offer advise.
I went in to have my road bike serviced , but was tempted by an amazing deal for a new one. No hard sell at all, just information and options, and I walked away thinking.
Picked up bike from service and yes I did buy the new bike! I had done research and it was an amazing deal on price a very well spec’d road bike.
But, why the title of my review…..
Went in today to collect, they fitted it for me and observed without asking my mechanics. First time I have been asked if I had, had an injury to my hip! Yes, had a major operation years ago, but they spotted it based on observation, amazing knowledge and reall extra service, and also provided a solution in spacers for pedals and also suggestion if I also felt pinching in the hip. Plan to go back in after 6 weeks to get the bike checked over and see if any adjustments are needed.

THEY REALLY KNOW THEIR STUFF!
Highly recommended, service, quality, price and just the whole team.

2 juni 2026
Review zonder uitnodiging
Logo RM Cycles

Antwoord van RM Cycles

Hi Rik, thanks for taking the itme to post a review. You are an excellent example of why we prefer to see customers in person, not just because we enjoy meeting cyclists but so we can ensure they have years for happy riding! See you soon!

Beoordeeld met 5 van de 5 sterren

New Revolt

Very easy process from ordering to delivery and assembly

26 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Alastair thanks for taking the time to post a review, hopefully your out enjoying the trails!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, amazing price, arrived in perfect condition and ready to ride.

24 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Stephen, we are rally pleased to be able to sell that model for that price, we do want as many people riding (nice) bikes as possible. Thanks for taking the time to psot a review

Beoordeeld met 5 van de 5 sterren

Thanks for the quick delivery and…

Thanks for the quick delivery and service on my bike. Its brilliant.

14 mei 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Kris, thanks so much for your kind words and taking the time to post them, have fun on the new bike!

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