Extremely difficult to get anyone on the phone that isn’t a bot. Difficult to get them to help you with just about anything to be completely honest. No one in their financial team has “any power” to m... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Awful rates,worst Custer service, as in its non existent!!! They currently tried stealing 1004.25 dollars, claiming that wasn't received! Chase confirmed they received the funds.I opened a dispute cla... Toon meer
Bedrijf heeft geantwoord
They totally took advantage of my elderly mother. Interest rate is incredibly high she will never be able to pay it off.When she pointed that out they told her she should consider refinancing. Also h... Toon meer
Bedrijf heeft geantwoord
We've partnered with Road Runner for over a year now and couldn't be happier with the new programs they've rolled out over the past several months. The new programs have benefitted the dealership and... Toon meer
Bedrijfsgegevens
Contactgegevens
116 West 32nd St, 9th Floor , 10001, New York, Verenigde Staten
- 9086423143
- casey@roadrunnerfinancial.com
- roadrunnerfinancial.com
1,7
Zeer slecht
192 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Much more friendly procedure than the…
Much more friendly procedure than the last time I user Roadrunner.
Thank you.
13 september 2019
Review zonder uitnodiging
I’ve been doing motorcycle/powersports…
I’ve been doing motorcycle/powersports financing for over 8 years and Roadrunner is hands down the easiest platform to use. Funding is super fast and the customer service is outstanding.
10 september 2019
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Joshua Norton has been influential in…
Joshua Norton has been influential in getting our loans quickly approved!!...He REALLY makes a difference!!..A true asset to Road Runner Financial!
Chris O
NASH Powersports
Scottsdale AZ
5 september 2019
Review zonder uitnodiging
Communication is key with these kind of…
Communication is key with these kind of deals and Roadrunner is the best. It's great to be able to send a message and not have to pick up the phone! The Octane Platform is great and everything just works! Our customers love the Docusign forms - so easy! A pleasure to do business with!
14 augustus 2019
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The ease of process is fantastic
The ease of process is fantastic! Great customer service and response to questions.
30 juli 2019
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We use Roadrunner Financial everytime a…
We use Roadrunner Financial everytime a customer wants to finance a product that we sell. The convenience of knowing an answer of approval in minutes is what its all about. The ease of having all the documents sent to our email is very convenient as well. We can essentially have a prime customer in and out in about 15 minutes. With other company's it doesnt work like that.
24 juli 2019
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Really like using Roadrunner Financial
Really like using Roadrunner Financial! Easy to use and very friendly staff!!
11 juli 2019
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I really enjoy having a lending partner…
I really enjoy having a lending partner like Roadrunner on my side. You guys do a fabulous job!
1 juli 2019
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One of the easiest banks to work with
One of the easiest banks to work with. Fast and consistently great service.
27 juni 2019
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The Coyote wouldn't stand a chance.......
Many sub-prime lenders promised much, provided zilch. Roadrunner Financial, however, is different. As a matter fact, they are one of our top 3 lenders! Excellent platform, great communication with the lending team, great followup, and very fast funding!
25 juni 2019
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Great experience every time
Great experience every time. Everyone has always been eager to help win the deal.
18 juni 2019
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I have been trying for weeks to make a…
I have been trying for weeks to make a payment on the website. The only other choice is to pay over the phone for an extra fee. I have even called and was told that you cant use your cell phone. So I logged onto a computer and the woman on the phone had me clicking on obscure parts of pages to advance. "Ok, click on the red dot above the guy in the blue shirt". I finally got my account created but the website wouldn't advance to the screen to make my payment. It is by far the WORST website I have ever encountered.
27 mei 2019
Review zonder uitnodiging
Antwoord van Roadrunner Financial
Dear Mr. McMaster,
We sincerely apologize for the difficulties you experienced getting set up on our website payment portal. Please be assured your input is very valuable to us and will assist us as we work to enhance our customer experience. We are glad to see that you are now successfully set up on the portal and hope that our no fee website will serve you well. Now that your payment profile is set up you should be able to utilize your mobile device to process no fee payments going forward. If you experience any more issues in the future, please do not hesitate to call our customer service center at 833-288-1367. We want to help and strive to make sure your concerns are addressed immediately.
Thank you.
Roadrunner Account Service Customer Service
Everyone is easy to work with and their…
Everyone is easy to work with and their system is getting better every day.
24 mei 2019
Review zonder uitnodiging
I’m sure this is a good company to work…
I’m sure this is a good company to work with if you are a dealer. As far as being a consumer absolutely terrible. If you make the payment the day after it’s due they are calling you asking for the payment. Like really what if someone was busy. You expect everyone to pay you the day of and use auto pay but getting good customer service is like pulling teeth. I also really hope your not expecting to improve your credit with this company because since January they have had every excuse as to why they aren’t reporting to the credit agencies. I love my can am but it’s not worth dealing with them.
26 april 2019
Review zonder uitnodiging
Antwoord van Roadrunner Financial
Hi Atenthoff,
We are sorry to hear about your dissatisfaction with our company. We'd like to learn more about your experience. If you wouldn't mind giving us a call at (833) 288-1367 we'd love to discuss your concerns further.
In regards to credit reporting, Roadrunner Account Services (RAS) is working to establish the reporting process with the applicable credit bureaus. RAS has submitted a new trade line to one of the applicable credit bureaus and it will appear on the credit reports of our customers in due course based upon that bureau’s internal guidelines, over which we have no control. In the meantime, we are happy to provide a direct credit reference to any third party upon your request and authorization.
Please feel free to contact us should you wish us to do so or if you have any questions. We can be reached at (833) 288-1367 or you can email us at customerservice@roadrunnerfinancial.com.
Thank you.
Roadrunner Account Services
FAST FUNDING
FAST FUNDING! GREAT CUSTOMER SERVICE! FAST APPROVALS! LOVE WORKING WITH THESE GUYS!
24 april 2019
Review zonder uitnodiging
Roadrunner
These guys are on it! Fast approvals and fast response time.
24 april 2019
Review zonder uitnodiging
Great Finance company easy steps and…
Great Finance company easy steps and always friendly! Takes a little extra time for stips to be reviewed but other than that no complaints!
22 april 2019
Review zonder uitnodiging
Screw roadrunner!
My experience with roadrunner, one minute I was approved and the next minute I wasn't. The reason they claimed they did not approve me was because they said they couldn't verify secondary income for me, although my biggest portion of income was verified and they approved me at first. They claimed they needed to verify the secondary. They denied me when it is stated on numerous vehicle applications that you don't have to disclose secondary income but it can be used/considered.This was after they had dealership send all of my documents which included my driver's license, so I still stand by my belief.
21 april 2019
Review zonder uitnodiging
Antwoord van Roadrunner Financial
Hi Kemico,
We are sorry that you feel that you were treated negatively. At Roadrunner Financial, we look at a wide range of credit factors in determining credit eligibility, however ethnicity is not included in our underwriting. Our system automatically determines a person’s credit eligibility without any information related to a person’s ethnicity.
We would encourage you to review your credit profile to see if any creditors are reporting negatively or if anything was reported in error. If you have any questions, we are always happy to help. Feel free to email us at applications@roadrunnerfinancial.com.
Thank you.
Roadrunner Financial
I ABSOLUTELY recommend Roadrunner…
I ABSOLUTELY recommend Roadrunner Financial; good rates, fantastic support, very very easy to navigate through their site, and just as simple to get funded.
Use this company!!!
12 april 2019
Review zonder uitnodiging
The bank
Great bank for those who can’t get approved anywhere else.
12 april 2019
Review zonder uitnodiging
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