Roco Clothing Reviews 

207
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a boys’ suit from Roco Clothing for my son. Unfortunately, it was too short, so I contacted them on 4th September to arrange a return. I did receive an initial reply confirming I could r... Toon meer

Beoordeeld met 5 van de 5 sterren

I am honestly blown away by the sheer volume of complete (suits, shirts, ties combos) and very smart looking solutions for kids special occasions and with very acceptable price tags. You'll have your... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve never found anything prettier for my daughters as these bridesmaid dresses. They looked so beautiful at my brothers wedding. The service from Roco has been wonderful, with quick delivery time and... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to use web site. Totally accurate size guide. Brilliant selection of modern fitting suits. Exceptional quality for the price. It was wonderful to be able to buy all the accessories, shoes, sh... Toon meer

Bedrijfsgegevens

  1. Kinderkleding
  2. ook in
  3. Schoenenwinkel
  4. Winkel in modeaccessoires

Informatie afkomstig van verschillende externe bronnen

The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions. We appreciate all of our customers and love to make their big day even more special.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(207)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great suits

Bought two 5 piece suits for my boys. They are great and came in suit bags. Great customer service. Fast, free tracked delivery. Would definitely recommend.

26 mei 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unacceptable experience

Unacceptable experience. Ordered over three weeks ago never received order, ignoring all my emails. Spent €25 credit trying to contact them to no avail. Have yet to receive a refund that I have requested.

26 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quality and price. I was a bit apprehensive at 1st because of the price being low, but my God I am well chuffed now... will be shopping again.

27 maart 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great price and quality

I was very please with my order. The items looked as they did online. The quality was great and colours where as expected. My order was later than I expected but when I queried this, Emma from customer support was very quick with a response and the parcel actually arrived later that day. Will shop here again.

14 maart 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Hi, Rosemary,

Thank you very much for taking the time to give us your feedback! We are delighted to hear that we have been able to provide you with excellent customer service and that Emma was able to assist you with your delivery! If there is anything else we can help you with in the future, please do let us know!

Kind regards,
Customer Service Team
Roco Clothing

Beoordeeld met 5 van de 5 sterren

What wonderful clothes!!!!

What a wonderful website! I am truly amazed at the quality of the clothes!! I had to buy a suit for my sons communion and chose the Monaco Blue suit.... wow, what can I say... my son looks so handsome! I also ordered the Navy Blue Caleb for my younger son... both suits amazing! Ordered 2 pairs of the brogues.... loved them so much that I bought a bigger size so they can grow into them!! This is true quality and so happy I stumbled across the website! Thank you Roco Clothing!

13 maart 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Good morning, Sam,

Thank you for taking the time to leave such wonderful feedback! We are delighted to hear how happy you are with your items and we hope we can continue to supply excellent quality suits and shoes in the future!

Kind regards,
Customer Service Team
Roco Clothing

Beoordeeld met 4 van de 5 sterren

Great service & value.

Delighted with The Sampson grey suit I purchased for my 9 yr old son. Receiving an extra waistcoat & tie in a different colour along with the suit was excellent value for money. Also the video on their website showing you how to measure your child is excellent & the chart showing u the measurements of the suits for each childs age is great. Only slight downfall was that 1 of the waistcoats arrived in the wrong size, but what countered that problem so well was the prompt excellent customer service I receive via email communication from ladies named Charlotte & Georgia to fix the problem with no hassle. Overall very very happy with the product & the service.

1 maart 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Hi Aisling,

Thank you very much for your feedback! Charlotte and Georgia were delighted to hear that you were pleased with their service and we are happy to help with any other queries you have in the future!

Kind regards,
Customer Service Team
Roco Clothing

Beoordeeld met 4 van de 5 sterren

Kingsman suit 18m toddler

Suit:
Beautiful suit. Very good quality. Came with a suit bag. I got 2 waistcoats and 2 ties with the suit!
Accessorize:
Shoes and belt look really nice, however it was written in the specification of the belt that the material is Leather but it is not, it is Synthetic. This is the reason I give it a 4stars.
Shipping and customer service:
Customer service agents really helped me in regards to my shipping as the post was regular mail and it was in delay to what I originally expected. So if you really need your suit fast pay additionaly for fast shipping.
I can specially mention Emma (customer service) for her amazing approach and help even though I was nervous and rude. Tnx Emma

21 februari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Hi, Liana,

Thank you very much for taking the time to give us your feedback! We are delighted to hear that we have been able to provide you with excellent customer service and that Emma was able to assist you with your delivery! If there is anything else we can help you with in the future, please do let us know!

Kind regards,
Customer Service Team
Roco Clothing

Beoordeeld met 5 van de 5 sterren

exceptional clothing and value

exceptional clothing and value .my little boy fancys himself as a little james bond and isin love with his suit.beautifully made to rival the designer brands id say even better!itwas easy to measure from the video instructions .though was bit hidden a bit .will be buying again.

20 februari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Hi, Sylvia,

Thank you very much for taking the time to give us your feedback! We are so pleased to hear that you love our items as much as we do!

Kind regards,
Customer Service Team
Roco Clothing

Beoordeeld met 5 van de 5 sterren

Fabulous boys occasion wear

I bought my son a suit on this site. The quality was perfect. The choice is superior to any other shop for boys occasion wear. Presentation was exceptional. Customer service was brilliant. Our courier service isn't amazing and often hold things for days if they can't be bothered delivering where as Roco were hot on its trail and contacted me immediately for an eircode when they hadn't delivered the day it was meant to be delivered.
Will definitely use this site again for occasion wear.

14 februari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thank you very much for your wonderful review! We are so pleased to hear that you love your suit as much as we do! If we can help with anything else, please do let us know!

Beoordeeld met 5 van de 5 sterren

Top Marks !

Like many, I was unsure about buying a suit for my son online. The prices were fab. I was delighted with the suit and shoes I bought. Amazing quality. Service is speedy and all as described. Special thanks to Charlotte who was so efficient and friendly in helping me with a return. Would recommend to all.

13 februari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thank you very much for your feedback! Charlotte was delighted to hear that you were pleased with her service and we are happy to help with any other queries you have in the future!

Beoordeeld met 5 van de 5 sterren

Roco clothing. Harry grey suit

Roco clothing
We ordered the Grey Harry suit on Monday the 22nd Jan 2018 and we paid for the 1 to 2 days delivery (I wasn't expecting the suit till the Wednesday possible Thursday) it got delivered on Tuesday 23rd Jan, so fantastic delivery. Then came the time to try it on our little man he's 18mths old and it fit him perfect with room to grow which is fantastic and the quality of this suit is amazing and it made our rough and tumble little boy look fabulous for his baby cousins christening with plenty of compliment.
Our little man went playing outside and even though he fell a few times you couldn't tell the suit held up perfect.
I will definitely be recommending Roco to all my friends with little boys and girls for the special moment in their lives.

3 februari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thank you very much for all of your kind comments! We love to hear when we have been able to provide an excellent service and we certainly hope that we will be able to continue to do this for everyone's special occasions! If there is anything we can help you with in the future, please do not hesitate to let us know!

Beoordeeld met 5 van de 5 sterren

Had some faulty trousers but roco …

Had some faulty trousers but roco clothing was straight on the case and sorted the problem out ASAP! Very happy, but the other pieces were fine and very good quality at amazing prices!

1 februari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

We are so sorry that you did receive a faulty pair of trousers from us but we are delighted to hear that you were happy with our service and our resolution! If you do need any help in the future, please do not hesitate to let us know!

Beoordeeld met 5 van de 5 sterren

Fantastic !!

Fantastic customer service, friendly, efficient, fast and professional.

Quality and value of the suit I bought for my slim 8 year was amazing. The lining is beautiful. Forget Next for a suit for your boy. Packed beautifully and I have only just found that I have an extra tie and matching handkerchief which I didn't know about until 3 days later when I looked at the bottom of the suit bag.
I will definitely use this company again without any doubt

17 januari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thank you for all of your wonderful comments! We look forward to helping you with all of your formalwear needs in the future!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Very helpful lady called Emma who did her best to rectify my issues and answered all my emails very promptly. Would recommend.

10 januari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thanks for your lovely feedback, Catherine! We certainly hope we can continue to help you in the future!

Beoordeeld met 5 van de 5 sterren

Amazing suits highly recommend

Amazing suit for my son, amazing price and amazing quality!!

9 januari 2018
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thank you very much for your kind comments! We're very pleased that you and your son are happy with your suit!

Beoordeeld met 5 van de 5 sterren

Amazing quality stylish clothing and …

Amazing quality stylish clothing and customer service is exceptional

22 december 2017
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

The customer service team are always delighted to hear when someone is happy with our service! Thank you for your feedback and we're so pleased you're happy with your order!

Beoordeeld met 5 van de 5 sterren

Superb customer service from Charlotte!

I ordered a beautiful christening gown for my first granddaughter. Living in the U.S., I was afraid that the dress would not arrive in time for the christening. Fortunately, I was assisted by Charlotte who went out of her way to help me. The package is scheduled to be delivered today - less than a week after placing my order. This was my first experience with his company and I am more than impressed. I will definitely shop there again!

9 november 2017
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

Thank you very much for your feedback, Vicki! Charlotte's was delighted to hear that you were pleased with her service and we do hope to speak to you again in the future!

Beoordeeld met 5 van de 5 sterren

I would just like to commend Roco …

I would just like to commend Roco Clothing for there outstanding customer service. Absolutely fantastic. Unfortunately we had a problem with a suit we ordered but how it was dealt with was very impressive. The suit its self was great value for money and it was just unfortunate that we had an issue with it as the fit and style was great.

27 oktober 2017
Review zonder uitnodiging
Logo Roco Clothing

Antwoord van Roco Clothing

We are delighted to hear that you are happy with our service! Our Customer Service Team is always more than happy to help and we thank you for your kindness!

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