I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... Toon meer
Bedrijf heeft geantwoord
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... Toon meer
Bedrijf heeft geantwoord
Very good experience with Manal Manal parle très bien français, elle est à l'écoute , très competente, m'a guidé de façon efficace et très gentiment. Je n'avais pas le sentiment de la déranger et qu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
Contactgegevens
Acre House, 11/15 William Road, NW1 3ER, London, Verenigd Koninkrijk
- contact@roomgo.co.uk
- roomgo.co.uk
4,0
Goed
1K reviews
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Clear and polite
The answer I got was fast,clear and polite. It solved the issue and provided a satisfactory answer
27 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Juan,
Thank you so much for your great feedback.
It's always delightful to hear about our customer's satisfaction with the level of service our team provides, we are always at your disposal should you need any further assistance, Juan.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Setting up myvadvert was quick and…
Setting up myvadvert was quick and simple.
22 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Zohra,
Thank you for taking the time to leave your Feedback!
We are thrilled to learn that you find our website simple to use. We want every user's experience with us to be pleasant and successful, and we genuinely hope you find what you're searching for, Zohra.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Atención inmediata y eficáz. Me atendieron de inmediato y han…
Me atendieron de inmediato y han resuelto mis problemas. Gracias
20 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hola Angy,
Gracias por haber compartido su experiencia por aquí.
Nos alegra mucho que nos haya valorado de esta manera.
Ha sido un placer poder atenderle de forma inmediata y eficaz y sobre todo haber podido solucionar el problema.
Gracias de nuevo por dejar su opinión, y no dude en contactarnos si tiene alguna duda o consulta.
Un Cordial Saludo,
Equipo Roomgo
team@roomgo.co.uk
Roomgo was easy to follow and Always…
Roomgo was easy to follow and Always very efficient. Easy site to navigate.
I’ve used Room many times. Always managed to fine tenants
21 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Faisal,
Thank you for taking the time to share your feedback!
It is an absolute pleasure having loyal users as you advertise on our website and we're delighted to hear that you're satisfied with our service.
We wish you the best of luck on your search, We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Manal from Roomgo’ service is…
Manal from Roomgo’ service is excellent. Very warm hearted and kind and helpful. I definitely recommend Roomgo to everyone.
16 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Peng,
Thank you for taking the time to leave such an amazing review!
We work very hard to keep our members satisfied and we're happy to hear that our customer service team left such a positive impression.
I only hope that we can continue to impress!
We are always at your disposal should you need any further assistance Peng.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Doubt about how to booking on Roomgo
The attendant was really kind and tried to help me on my home research for a exchange in Milan.
14 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Nicole,
Thank you for your Feedback!
We are delighted that you are satisfied with our level of customer service, this is exactly what we always strive for and it's a pleasure to hear that our agents were able to help you with your search.
Should you need any assistance, please do not hesitate to contact us.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Manal has been very helpfully and quick…
Manal has been very helpfully and quick on numerous occasions really nice after leaving rude people at spare room
9 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Hayley,
Thank you for taking the time to leave your feedback!
We work very hard to keep our members satisfied, and it's lovely to hear that you are satisfied with the level of services provided.
Please do not hesitate to get back to us on team@roomgo.co.uk, should you have any query.
Kind regards,
The Roomgo Team.
Previously used the site to gain a…
Previously used the site to gain a tenant, had good enquiries. Will look to use again
6 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Rhembo,
Thank you for your sharing your feedback!
We're really glad to hear that you had a pleasant experience on our website before, we, as Customer Agents will provide you with all the necessary tools to be successful in your search again Rhema.
Please do not hesitate to reach out to us should you have any queries.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Easy to post and very fast and…
Easy to post and very fast and efficient customer service from Manal in the Roomgo Team.
6 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Ruben,
Thank you for the 5-star review!
We are very happy to hear you’ve had a positive experience with our site and team.
We wish you the best of luck in your search and please feel free to reach out to us with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
team@roomgo.co.uk
We get fast respond n team keep up with…
We get fast respond n team keep up with promises the was given. Good advice n reminds what we should look out also aware.
2 maart 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Sadiris,
Thank you so much for taking the time to share your feedback.
We put a lot of effort into maintaining the satisfaction of our members, and we are very happy to hear that we’ve met your expectations.
It has been an absolute pleasure assisting you in your search and we would gladly help you further to find exactly what you are looking for Sadiris.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Really user friendly platform
Really user friendly platform.
Manal very prompt and helpful throughout the process
27 februari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Nishan,
Thank you for your feedback.
Nishan, It is always a pleasure to hear from our customers such positive feedback on our website and we are so glad that you are happy with our Customer Services level.
Please do not hesitate to get back to us on team@roomgo.co.uk, should you have any query.
The Roomgo Team
Very helpful and willing to help with…
Very helpful and willing to help with my search for a flatmate!
15 februari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Natasha,
Thank you so much for 5-stars review!
We are thrilled to hear that our customer service team was really helpful.
We work very hard to make every member’s experience great, therefore, If there's anything else we can do for you, please don't hesitate to reach out to us at team@roomgo.co.uk.
Best regards,
The Roomgo Team
A very user friendly service
A very user friendly service, easy to navigate the site and customer focused
15 februari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Merleen,
Thank you for sharing your feedback!
It is always a pleasure to receive such positive feedback from our customers about our website.
If you need a hand with anything else while on the site please get back to us and I'll be more than happy to help.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Their services are perfect.
7 februari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Andor,
Thank you so much for your feedback!
We really appreciate your positive feedback about our services. Please know that it gives us great pleasure to assist you Andor.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Great customer service
Great customer service as I was offered free premium membership for 30-days in order to be able to respond to my plausible roommates messages.
1 februari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello London Rentals,
Thank you for your 5-star review!
We put a lot of effort into maintaining the satisfaction of our members, and we are overjoyed to learn that our customer service team was quite helpful.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I found that Roomgo was extremely…
I found that Roomgo was extremely efficient with daily emails etc, and were quick to sort out the occasional scammers.
I’m looking forward to rejoining your operations.
Go Roomgo !
31 januari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Peter,
Thank you so much for taking the time to leave such a positive review!
Nothing brings us joy more than a satisfied customer. We are very thrilled that you consider our website to be helpful.
Welcome again to our website, we hope you enjoy your experience and find what you are looking for.
Please don't hesitate to contact us again if you have any queries.
Kind regards,
The Roomgo Team
team@roomgo.co.nz
Swift customer service and seamless…
Swift customer service and seamless processes. Thanks
26 januari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Kwame,
Thank you for your amazing review.
Being able to provide quality support to our users is really important to us, and it's lovely to hear that you are satisfied with the level of services provided Kwame.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Quick solvers -
Quick solvers -
I have facing a lot of problems finding a quick accomodation but the website was quite easy to understand and helps you to search the right places as per your needs. Giving a 5 star and keep helping people in need.
25 januari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Akshay,
Thank you for your feedback.
We are so glad to hear that you find our website easy to understand and use. Akshay, we aim to make each of our user's experiences safe and successful, and we really hope you find what you are looking for.
If you need a hand with anything else while on the site please get back to us and I'll be more than happy to help.
Best regards,
The Roomgo Team
team@roomgo.co.uk
A very convenient way to advertise your…
A very convenient way to advertise your rental property! Albeit UI is not the best, it serves it's purpose and I highly recommend it to anyone looking to advertise their rental property.
13 januari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Jonathan,
We are so delighted to hear such positive feedback from you, it is an absolute pleasure having users as you advertise on our website.
We can't thank you enough for your confidence in us and for suggesting our service to your friends! Word-of-mouth is the best form of advertising and we're glad we have your support!
Please don't hesitate to reach out anytime you have questions, we will always be here to assist you Jonathan.
Kind regards,
The Roomgo Team
They helped me
10 januari 2023
Review zonder uitnodiging
Antwoord van Roomgo UK
Hello Jose,
We sincerely appreciate you taking the time to provide your feedback,
We are delighted to hear that our Customer service team was able to help you with your query Jose, we will continue to do the best we could to be up to our customer's expectations.
We are always at your disposal should you need any further assistance, Jose.
Best regards,
The Roomgo Team.
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