Amazing🫶🏻 I have a complete obsession with this small and perfect business, their products are top tier amazing. I now have all the cheek blushes - could not live without every colour for differen... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Really nice mascara. Genuinely delighted with the way it elongates my very short and sparse lashes. Only criticism would be that when washed off the fibres tend to stick to the basin and make it diffi... Toon meer
I'm hooked on the pencil's precision for the inner eyelid as recommended by the Sunday Times' Beauty Editor, it certainly lives up to its name. Sadly it's more container than content - the pencil its... Toon meer
Bedrijf heeft geantwoord
Iam suffering with hot flushes, normally after a couple of hours. I want to remove my mascara. Not this one, it is so light, I have sensitive eyes and have never had any issues with this mascara. It s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder
Contactgegevens
Ruby Hammer Ltd, W9 1DD, London, Verenigd Koninkrijk
- customercare@rubyhammer.com
- rubyhammer.com
4,6
Uitstekend
289 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfect brush set…
Great to be able to buy your most used brushes individually in the magnetic brush set. Quick delivery
5 juni 2025
Items ordered arrived reasonably…
Items ordered arrived reasonably quickly but I was unable to track my parcel to see its progress after dispatch.
5 juni 2025
Absolutely fantastic products
The products I purchased are absolutely fantastic (blusher and lip balm) and the service was very fast.
Cannot fault in anyway and throughly recommend.
The pigment in the red blusher is really good and when used on the lips last for ages with the balm. The balm is the best I tried and has real staying power.
2 juni 2025
I have found the Most Incredible lip…
I have found the Most Incredible lip color in Nude!! I absolutely love the smooth & creamy formula! Can’t wait to try the other colors!
27 mei 2025
Lovely product, nice makeup accessory.
Decided to purchase the lip serums after such a positive review from Kelly Hoppen in one of my magazines, They are light, non sticky and give a perfect sheen. I will be buying again.
27 mei 2025
Excellent products and service!
The products and service can’t be faulted. Very pleased with both.
I purchased Lip Serum Nude. I’ll be reordering this product, so moisturising and natural.
Cheek Colour Nude. Not sufficient colour for me personally so I will order a deeper colour next time. However, it gives a lovely sheen over my existing powder blusher.
Mascara & brow duo. I simply love this mascara! No clumps and a deep black to emphasise lashes/eyes. Definitely my go to mascara! I do wish the mascara was sold separately to the brow gel. I get through the mascara far quicker.
Thank you Ruby Hammer!
12 mei 2025
Incredible customer service
Incredible customer service. Quick to respond to my query. Quick delivery snd products outstanding
12 mei 2025
Perfection
Wonderful customer service and the most beautiful lip balm. I wear this balm in red and it is honestly the most comfortable and beautiful lip product I own. It has very quickly become my ‘I don’t need to think, just whack it on’ lip product. I love, love, love it.
2 mei 2025
Good product at a manageable price
Good product at a manageable price. I first saw the lip serum in a magazine (not via a influencer I may add) I will buy again
31 maart 2025
Love the Lip Serum Balm in nude
Love the Lip Serum Balm in nude. Looks great with whatever I decide to wear. Fast service and delivery.
26 maart 2025
Great experience
Delivery perfect, well packaged items both glass so there was a chance of breaks. However all good, ordering easy and loved products
31 maart 2025
Unfortunately the top of the gloss…
Unfortunately the top of the gloss completely came off upon first application. Losing the tip then made a second application too thick and heavy. Am yet to hear back from customer services about the issue. May seem a trivial complaint but would have been nice to be able to use the gloss properly.
31 maart 2025
Antwoord van rubyhammer.com
Hi Jane,
Thank you for your feedback, and we're so sorry to hear about your experience. As a small business, our customer service team is closed over the weekend, but I can see the team has responded to you today.
Our Lip Serum Balms are formulated with a high level of skincare oils, giving them their signature soft, melting texture. Because of this, we recommend twisting up just a small amount above the tip to avoid any breakage. A replacement has already been sent out to you, and we hope you enjoy using it this time. Please don’t hesitate to reach out if you need anything further.
Best wishes, Team RH
The Ruby Hammer experience from…
The entire Ruby Hammer experience from purchasing the product online. The waiting time, which was not very long. To receiving the product, which is the main makeup brush. Everything went well.
The product itself is a star
It is made of good quality, and it applies my makeup well on my face.
26 maart 2025
Super quick and generous response to a problem that…
Super quick response to a problem that was my fault Never used Ruby Hammer products before but am super impressed and it is now on repeat order. Brilliant!
4 maart 2025
The mascara goes on well without clumps
24 februari 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.