Rush Hair & Beauty Reviews 

3.250
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I've been visiting the Rush Salon in Staines for the last 7 years and it's the best haircare I've ever had. Chelsea is amazing and always makes my hair look perfect. Everyone is so nice and welcoming... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am sitting here in Rush in Chichester with my wife just finishing my complimentary coffee and my wife her prosecco and reflecting on our visit to Rush . I have to say that Laura who is our regula... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had the best experiece in Leicester at Rush hair.Hairstylist Marina chosed the colour which suit me and im really happy .She is very profesional and friendly,if you are looking for colour tehnique s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love my hair! 😍 Kiran did an amazing job, and I honestly couldn’t be happier with the results. She was lovely, so talented and really knew what she was doing. My hair looks and feels amazi... Toon meer

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4,4

Uitstekend

TrustScore 4.5 uit 5

3K reviews

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4,4

Alle reviews

(3.250)

345 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service great results.

Knowledgeable, highly skilled, experienced team. Great service with a great result!

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you Maria! We’re so pleased you had a great experience and were happy with both the service and your results. We really appreciate the lovely feedback 😊

Beoordeeld met 5 van de 5 sterren

This was my very first experience at…

This was my very first experience at Rush, and it was absolutely amazing!! All the staff were so warm and welcoming throughout my experience. Special mention to my stylist Katie, who was absolutely phenomenal! Katie provided me with such care and consideration throughout and I am over the moon with my results. I am so thankful for Katie and I am most definitely returning to the salon!

2 oktober 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review! We’re delighted your first visit to RUSH was such a positive one and that Katie made you feel so looked after. We’ll make sure she sees your kind words, and we look forward to welcoming you back 😊

Beoordeeld met 5 van de 5 sterren

Really lovely place

Really lovely place. I've been coming at Rush in Chichester for years. Staff are really good. I always leave the place feeling glamourous. :-)
Plus they are open long hours and weekends.
Would totally recommend.

1 oktober 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for your lovely review! We’re so pleased to hear you’ve been coming to our Chichester salon for years and always leave feeling glamorous. We really appreciate the recommendation and your continued support. 😊

Beoordeeld met 5 van de 5 sterren

Emy at Rush Chiswick was absolutely…

Emy at Rush Chiswick was absolutely amazing, she did my full head of highlights so well. Extremely precise and talented. She is so attentive and friendly. Will be booking again. Thank you so much.

30 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much, Maddie! We’re delighted you’re so happy with your highlights and had such a great experience with Emy. We’ll be sure to pass your lovely feedback on to her!

Beoordeeld met 5 van de 5 sterren

Rush Chichester are fabulous

I've been visiting Rush Chichester for nearly 20 years and would not want to go anywhere else! The team there are super friendly and Laura the Manager is amazing - a great hairdresser and a great rapport with all her clients. You can probably find a cheaper salon, but you'll be hard pressed to find a better one!

18 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much, Debs! Nearly 20 years with us is incredible, and we’re so pleased you continue to enjoy your visits to Chichester. We’ll make sure Laura and the team see your lovely feedback!

Rush Hair & Beauty

Beoordeeld met 1 van de 5 sterren

No management response to complaint

YORK BRANCH: This poor review is due to the lack of response on several occasions to address a complaint. No problem with hair however top covered front to back in bleach!
I have tried to contact Manager with no acknowledgment whatsoever. Very very poor customer service.
Could not be dealt with on the day due to no management or senior oversight that day!

18 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

We’re very sorry for the lack of communication you experienced following your complaint. We completely understand your frustration, particularly after trying several times to have the matter addressed. Our Client Care team has now taken this over from the salon and is in contact with you directly to get this resolved.

Beoordeeld met 5 van de 5 sterren

Very warm reception at Rush hair on…

Very warm reception at Rush hair on Chiswick High Road. Very good hair cut and charming lady cutting my hair.

26 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review, Christopher! We’re really pleased you received such a warm welcome and were happy with your haircut and experience.

Beoordeeld met 5 van de 5 sterren

My hair was a challenge but not for Hannah :)

My hair was a challenge - it had multiple colours from my other hairdresser, previous black box dye and a 4 inch grown out root but Hannah sorted me right out, no problem. My hair is now even and looks completely different. I went from hating my hair to loving it in 4 hours :) plus she was lovely too - thanks Hannah I will be back xx

28 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the amazing review, Angie! We’re delighted Hannah was able to completely transform your hair and leave you loving the result. We’ll be sure to pass your lovely feedback on to her!

Beoordeeld met 5 van de 5 sterren

Great experience

Made a last minute appointment at Rush, Maidstone to tidy up my hair. Alisha was lovely, very welcoming, friendly and listened to what I wanted and delivered.
Left the salon very happy - would definitely recommend.

28 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review! We’re really pleased Alisha made you feel welcome, listened to what you wanted and left you so happy with your hair. We’ll be sure to pass this on!

Beoordeeld met 5 van de 5 sterren

Hadn't been to hairdressers in over a…

Hadn't been to hairdressers in over a year due to illness and wot a result an amazing transformation 10 out of 10

27 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the wonderful review! We’re so pleased you had such a positive experience and left feeling happy with your transformation, especially after such a long time away from the salon.

Beoordeeld met 5 van de 5 sterren

Great service

Always a lovely experience at Rush Brighton. Oli does my hair for me, he is charming, a wonderful hairdresser & always does exactly Would i ask for. I would highly recommend. Great service.

27 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review, Jade! We’re delighted you always have such a great experience with Oli and that he gets your hair just how you want it. We’ll be sure to pass your kind words on!
Rush Hair & Beauty

Beoordeeld met 5 van de 5 sterren

colour me beautiful .experienced a lot of attention to…

I experienced a lot of attention to detail to my hair colour and style/ cut. To be honest this was my best ever time there at The Rush hair salon.

25 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review! We’re really pleased to hear this was your best experience with us and that you were so happy with the attention to detail on your colour, cut and style.

Beoordeeld met 1 van de 5 sterren

I would give 0 if I could

I would give 0 if I could. I was a loyal customer and then went recently, asking for a trim, with facial framing, and dark colour.

They proceeded to dye my hair LIGHTER and gave me the most uneven cut I have ever seen. Cut me in curtain bangs I didn’t ask for. Both just jagged uneven blocks of hair, not blended in at all. Asked her to blend it and she did something, but it was still completely choppy. I ended up just giving up and going to another salon because it looked so shockingly bad and quite honestly I didn’t trust them to fix it.

There refused to give me any refund despise doing the opposite of what I asked colour wise (how do you even mess that up?? I asked to go darker brown and they dyed it a lighter brassier brown? You can literally see my darker roots now) and messed up the most simple hair cut request ever. Uneven at the ends and awful unblended layering around the face. They only offer compensation in the form of a discount in their store, not taking into account that people don’t want to go back somewhere they’ve received such poor service and risk the same thing happening again?

I also have a friend who had an almost identical experience to me in a different store and was not compensated. Had to go back again with the expectation of paying full price, despite them messing up her colour.

Do not go to Rush.

1 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you for taking the time to share your experience. We’re really sorry to hear how unhappy you were with both your colour and cut, particularly after being a loyal client.
We’d like the opportunity to look into what happened and how your concerns were handled. Please contact our Client Care team at clientcare@rush.co.uk with your appointment details so we can review this with the salon.
Rush Hair & Beauty

Beoordeeld met 5 van de 5 sterren

Super friendly staff

All the staff were super friendly and welcoming. I had my appointment with Drew and he helped me figure out what would work for me personally, he made me feel super comfortable, explained all the products he was using and the costs of the service and i felt very looked after. He was very bubbly and made time fly by! My hair came out just like the inspo picture i had and i am extremely happy with everything. I highly recommend this salon :)

24 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Hi, thank you for such a lovely review! We’re so pleased Drew made you feel comfortable and took the time to explain everything clearly. It’s great to hear your hair turned out just like your inspiration photo too. We’ll be sure to pass your kind words on to him!

Beoordeeld met 5 van de 5 sterren

Rush Nottingham

RUSH Nottingham is my regular salon for over 2 years now. I'm always booking in with Lena and everytime she makes me so happy with the results! My hair is always perfect and I trust the salon to always treat me so kindly. The manager Ashley is also so lovely! Can tell he works so hard to ensure the shop is at high standards :) highly recommend.

21 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review, Vanessa! It’s great to hear you’ve been visiting us for over two years and that Lena always leaves you so happy with your hair. We’ll make sure your kind words are passed on to Lena and Ashley!

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience, Hana was fantastic! I will come back for sure, really recommended

23 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review, Federica! We’re so pleased you had such a great experience with Hana and we’ll be sure to pass your kind words on to her. We look forward to welcoming you back!

Beoordeeld met 5 van de 5 sterren

I had a total transformation with my…

I had a total transformation with my colour today at Rush in Crystal Palace. Really happy with the cut too. Felt great leaving the salon. Thanks Mia!

23 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review, Claire-Frances! We’re delighted you’re so happy with your colour transformation and cut. We’ll be sure to pass your kind words on to Mia!

Beoordeeld met 5 van de 5 sterren

Marsela was absolutely Fabulous and…

Marsela was absolutely Fabulous and such a beautiful Spirit making me feel Fabulous and Blessing me with so much Love and Care through her professional skills
Anybody who has an encounter with her will feel a new lady.
She gave me back my confidence.
Thank you Marsela.

23 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for the wonderful review! It’s lovely to hear how well Marsela looked after you and that you left feeling confident and fabulous. We’ll make sure she receives your lovely feedback!

Beoordeeld met 5 van de 5 sterren

Veena at Rush Croydon was really…

Veena at Rush Croydon was really knowledgeable, friendly, professional and informative. Will be going back for all hair needs!

22 september 2026
Review zonder uitnodiging
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Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review, May! We’re delighted you had such a great experience with Veena and felt so well looked after. We’ll be sure to pass your kind words on to her and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Emy did my hair and was so friendly and…

Emy did my hair and was so friendly and professional. Absolutely love the colour!

21 september 2026
Review zonder uitnodiging
Logo Rush Hair & Beauty

Antwoord van Rush Hair & Beauty

Thank you so much for the lovely review! We’re delighted to hear you had such a great experience with Emy and that you love your new colour. We’ll be sure to pass your kind words on to her!

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