Russell Dean Furniture Reviews 

Samantha was really helpful and patient helping us to buy the right sized sofa in the choice of fabric that we wanted. A first rate service, fully explained how to care for it and also explained the delivery service too. Excellent

Sales people and quality furniture
Samantha at the Mytholmroyd store was extremely helpful and made the purchase easy

Ronan was friendly, polite & helpful. He was knowledgeable about his products & after sales service too.

Samantha advised us on our sofa , she was extremely helpful and went the extra mile to explain how it works and how to keep it clean , also how we could keep it looking its best for many years to come, she was extremely helpful and friendly, I would definitely go back to this store in the future, it’s beautifully presented and easily accessible with plenty of parking

Great service from Troy. He was extremely helpful and patient and made the whole experience of choosing our new sofas most enjoyable! Thanks Troy.

We were served by Ronan, who was knowledgeable and patient. He did well considering it was close to closing time and he had not been working at the store very long. He found out all we needed to know to make a substantial purchase. Just waiting for delivery.

Above and Beyond
The help, advice and patience was amazing. We were looking for a leather sofa/armchair and lift and rise chair, the choices were brilliant and Mark's knowledge and customer care was top notch. Our shopping expedition was successful and we look forward to receiving our new furniture.

Great service from the team at Russell Dean. Mark helped us order the sofa and then change the colour! Samantha supported us in the early stages. Great service all round.

Great experience shopping @ RD as always

Big thanks to Ronan and the team for sharing their knowledge , who knew trying to buy a bed would be so hard 😂👍

Laura really looked after us - knowledgable about options and helped us decide. Not at all pushy, but really supportive. Lovely people to deal with :)

Ordered swatches back in March and decided on an Alfredo sofa for a space still under construction. It has taken a while... but Charlotte kindly stayed in touch until our visit on Saturday to view the range and finally try the sofa out for comfort.
It was great to find that the sofa lived up to expectations - as comfortable as it is stylish, as well as being very reasonably priced - and it was a bonus to meet Charlotte, who was there in person to guide us through the best aftercare to extend the life of the fabric and the sofa itself. Now looking forward to our chosen sofa arriving in a few weeks!
With free parking and masses of display space we were impressed by the range and choice at Russell Dean but it's the customer care and the personal touch that made all the difference to us.
Would definitely recommend. A gem.

Excellent Service
Samantha was very knowledgeable and not at all pushy! Both excellent qualities in my book

The whole shopping experience at Russell Dean is second to none. The place is spacious, well set up with plenty of light. Right from the moment we entered the store we were welcomed without being hassled. Buying an electric care recliner chair was a daunting experience for my 84 year old mother. However she was made to feel really at ease by Mark H who talked her gently through all the options but gave her space and time to think things through unrushed. Delivery was sorted without any trouble. Due to the excellence of the first visit, she went back to buy a new divan bed and warmly welcomed back by Mark H who remembered conversations with her from the last time. A really personal service . Our furniture shop of choice now for all future purchases.

Mark Hunington was very helpful, very friendly and took his time to make sure that we were happy.
He made us feel like valued customers and provided us with an extremely stress free shopping experience.
Thank you

We have just bought a dining table and chairs and we were very happy with the advice and support from Mark Huntington.
We visited last week, intending to buy one set, but saw another in a different but equally contemporary style. Mark was very knowledgeable and talked us through the options. The price seems competitive with the bigger, retail park stores, but the service is more personal and the products are excellent quality.
The showroom and ease of parking, free coffee, etc, are all plus points.
We will probably be back to look at other products.
Thanks

Just bought a sofa at Russell Dean. Samantha, who sold us the sofa, was very knowledgeable, efficient and professional. Excellent range of furniture at this shop. Will be going back for any new furniture.

Wonderful shop full of beautiful furniture at excellent prices. They have a great range of everything you could need to furnish your home and the staff are very helpful and friendly, as are the delivery team. I’d particularly like to call out Troy Ragona, who has been extremely helpful every time I’ve visited.
The only issue I have with this shop is that everything is lovely, so it’s hard to resist buying more!

Our service from Samantha this afternoon was excellent. We had quite specific requirements and she was very helpful, patient and understanding of our needs. We thank her for her service.

Really great buying experience, from first visit to signing up with Samantha who was attentive and knew her stuff.

Thanks to Peter and his mate who delivered too

Great service,

Fantastic service from Troy! Thank you for helping me choose my new sofa. Troy gave me really helpful advice and guidance and asked great questions to make sure I chose the right sofa for me....Outstanding customer service! Thank you Troy...