russells.co.za Reviews 

I had the best experience for the second visit.
Amelia is one of the most helpful people to deal with.
From the actual deal to getting items loaded, she is personally involved.
Bradley (manager) has created a helpful and friendly environment that wants me to go back there again.

Thank you for the great service.

Good day I just want to say to Russell's Somerset west for always putting there customers first thanks to Gladys who help me as there were a wrong item drop at my house. As I only resales it ones the truck was gone. I immediately called Gladys and she help me.And a big shoutout to the store manager who also reach out to me.Thanks once again to Gladys and the manager for an excellent work well done keep up the good work you guys is amazing!!!!!!!

Carol at the Parow branch was excellent assistince and very friendly. Thank you to Carol much appreciated.

Tnx Amanda good service…Stay sweet as you are

The service I had received is top in aliwal North russells

My parents trusted Russels way back then so I also thought I shoul. 2024 I did a laybuy of a kitchen unit paid it out in Dec 2024, they deliver Jan 2025 it is something completely different from what i bought. Reason, they did not have the unit it was discontinued so the customers who bought it were supplied this alternative. Mind you they only tell me this when I enquire after I've received the unit.
2025 December stupidly again i go and buy cash a wardrobe. It is the 06th of February I am yet to receive what I bought. First they didn't have it in the warehouse because they were working on skeleton staff in Dec so I patiently understood. But now it is in the warehouse and I've been waiting for it's delivery since mid Jan.
I would never ever buy at this store again.
They don't even communicate they just stay silent until you ask #rubbish

Hi everyone, I went to buy a stove at Russell Kenako mall. It was a great service and the lady was so helpful- her name is Bongi

Excellent service

Good day
Russells kwa Ngwanase
Thanks to Nothando with your good service I bought couch and you serve well continue with your good heart ❤️

I just walked into Russells Mehlareng and I met Maureen 🥰 she so warm,polite and friendly with a lovely smile. She taught me so much about appliances and how I can extend my product warranty ♥️ I just bought a chest freezer and I will be back to buy more 🥰

Kutloano Mokoena# He is friendly and welcoming ,Best Service ever with good personalities and qualities...good sales man:comming back soon and telling others. 🫡🫡

I came here and be assisted by Isaiah and his service was very good

Hi everyone.My name is Beryl-ann Latola, i went to Russell's at Somerset East was assisted by manager Heather was very happy with her assistance.You are the best!!

Hi everyone.My name is Beryl-Ann Latolai went to Russell’s at Somerset East was assisted by manager Heather was very happy with her assistance.

I went to mutsindo mall thohoyandou Russell to buy a fridge i meat a lady the by the store called mukondi she work there her service was a top notch

Sivumelene she is good sales person she know her work.she treated me kindly and show respect

Customer services was very good and staff was so very friendly

Good customer service

I had a good experience at Russells. I was helped by Thabisile Masinga,she is very professional and friendly.