Your company is amazing!! I love all your employees. You are so lucky to have them working for you. I worked for 53 years in customer service and I would have had them on my team anytime. 😊 I have be... Toon meer
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Tyson did a nice job had a good product knowledge and was able to close the deal and sell us a 48 inch range right there on the spot. He did a great job also sold the entire line for the whole kitchen... Toon meer
Bedrijf heeft geantwoord
I needed a well built kitchen sink faucet that would hold up to everyday use in an assisted living facility kitchen! When this facility opened up under new ownership I installed a Kohler commercial... Toon meer
Bedrijf heeft geantwoord
Sent me a Zline under-counter drawer fridge with a top drawer that will not close Refusing to allow return right now, stating need to do all the trouble shooting (time-stalling) crap first. All th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Explore beautiful farmhouse and rustic-inspired furniture, appliances, and decor for your dream home at Rustic Kitchen and Bath. Shop products that are built to last like the memories you'll create using them. Let's craft tradition together.
Contactgegevens
1674 N Virgina St., 89507, Reno, Verenigde Staten
- 1 (866) 212-9706
- contact@rustickitchenandbath.com
- rustickitchenandbath.com
4,5
Uitstekend
116 reviews
Heeft nog niet op negatieve reviews gereageerd
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Great product
My product arrived in great shape.
It looks great, but I don’t know how to install it The only thing it did not come with instructions. I need instructions in order to properly install this.
10 juli 2023
Antwoord van Rustic Kitchen and Bath
Hello Norma,
Thank you for taking the time to leave us a review. We apologize for the instruction manual being missplaced. One of our customer service reps will reach out soon to confirm the correct manual you requested. Please know if it is the dishwasher itself we highly advise a professional to install the unit. Please reach back out if you have any other questions. Have a great day!
I received the Zline wall range hood in…
I received the Zline wall range hood in Stainless steel and it was damaged.
I can not reach anyone to get a resolution. The phone number on the emails is not a real number.
However after sending an email Tammy contacted me and resolved my issue quickly. She did a great job resolving my issue quickly and was very friendly.
3 juli 2023
Antwoord van Rustic Kitchen and Bath
Hello Jen,
Thank you for taking the time to write us a review, we appreciate the feedback! We are happy to hear that Tammy helped you out and resolved your issue. The phone number on the emails should be active and directed to our customer service team. If you are willing, we would appreciate you opening a case so that you can send us the number you are trying to call and we can correct this issue. If you have any questions please feel free to reach out to us at any time. Have a great day!
I bought a hotplate on line last week
I bought a hotplate on line last week . I haven’t heard the delivery is coming . Very disappointing .
3 juli 2023
Antwoord van Rustic Kitchen and Bath
Hello Kennth,
Thank you for taking the time to leave us a review, we appreciate the feedback. We had one our reps look into your order. It seems that the cookplate has been shipped out and tracking was provided over email. if you have any further questions you can always respond to the case email, or reach out to us at https://www.rustickitchenandbath.com/pages/contact-us. Have a great day!
Very nice customer service when making…
Very nice customer service when making a purchase on the phone!
29 juni 2023
Antwoord van Rustic Kitchen and Bath
Hello Jane,
Thank you for taking the time to leave us a great review, we appreciate the feedback. We are happy to hear your experience with our customer service team was positive! Please reach out at any time if you have any questions or are liking to make another purchase. Have a great day!
Antwoord van Rustic Kitchen and Bath
Hello Eric,
Thank you for taking the time to leave us a great review. We appreciate the kind words towards our customer service rep Alex! We will relay your review to him. Please reach out if you ever have any questions. Have a great day!
I was very happy with them from the beginning to end.
I was very happy with them from beginning to delivery. We ordered all black and gold zline appliances for our new home build. They did a great bundle for us. We haven’t in boxed them yet because we’re not quite ready. They look like they all arrived in good shape.
8 juni 2023
Antwoord van Rustic Kitchen and Bath
Hello Crystal,
Thank you for taking the time to leave us such a great review, we appreciate the feedback. We are so glad we could get you the perfect bundle, fit to your lifestyle. The black and gold is a great look in any kitchen. Really give a pop of color and a conversation starter from guests. We are happy to hear everything arrived in good shape, and can't wait for you to install them! Please reach out with any questions you might have when you start using the products. Have an amazing day!
Received my order within 2 days!
7 juni 2023
Antwoord van Rustic Kitchen and Bath
Hello Sharon,
Thank you for taking the time to leave us a review, we appreciate the feedback. We are happy to hear you received your package and it came so quickly. Please don't hesitate to reach out if you have any questions. Have a wonderful day!
Kitchen Drinking Faucet
The product we purchased met and exceeded our expectations. Quick delivery was definitely a plus also.
2 juni 2023
Antwoord van Rustic Kitchen and Bath
Hello Nancy,
Thank you for taking the time to leave a 5-star review, we appreciate the feedback. We are happy to know that you are enjoying your product, and the delivery process was quick! If you have any questions or concerns please don't hesitate to contact us at https://therangehoodstore.com/pages/contact-us. Have a wonderful day!
Mirror is put together pretty cheaply
Mirror is put together pretty cheaply. Gaps between mirror and backing. Other than that, like the mirror
1 juni 2023
Antwoord van Rustic Kitchen and Bath
Hello Janice,
Thank you for taking the time to leave us a review. We are sorry to hear the product you purchased didn't meet your expectations. Please don't hesitate to reach out to our customer service team about your issue at https://www.rustickitchenandbath.com/pages/contact-us. Thank you!
Excellent quality and delivered on date promised!
Delivered as promised! Excellent quality, as expected for this brand faucet!
8 mei 2023
Antwoord van Rustic Kitchen and Bath
Hello Mike,
We appreciate you taking the time to leave us a review. We are happy to hear that all your expectations were met from the deliverary to the quality of the product. If you ever have any questions please don't hesitate to reach out as our customer service team would be happy to help any way they can. Have an amazing day!
Antwoord van Rustic Kitchen and Bath
Hello Tony,
Thank you for taking the time to write us a review, we appreciate the feedback. We appreciate your kind words to our company and representatives. We truly try to make your experience go as smoothly and easily as possible. We hope you have an amazing day!
very smooth process overall
very smooth process overall. I called, and the young man was quite helpful and I was able to place the order over the phone. We have been waiting for this part for three weeks from a local appliance dealer and lack of it stalled our kitchen renovation. The part arrived within three days (not business, but actual days) of ordering it. Gonna see what else you have that I might need now!
5 mei 2023
Antwoord van Rustic Kitchen and Bath
Hello Annette,
Thank you for taking the time to write us a review, we appreciate the feedback. We are glad to hear that everything went well, and you got the part you were needing efficiently! We hope to hear from you soon, hopefully to finished the rest of your renovation. Have a great day!
Easy to buy from and timely
Site was easy to use and the order was shipped correct and timely
2 mei 2023
Antwoord van Rustic Kitchen and Bath
Hello Eugene,
Thank you for leaving us a review, we appreciate the feedback. We are glad to hear the website is easy to navigate and you had a fun experience while browsing. We try our best to get everything to the customer as soon as possible so hearing it got there in a timely manner is wonderful! Please don't hesitate to reach out if you have any questions. Have a great day!
Not received yet!!!
5 mei 2023
Antwoord van Rustic Kitchen and Bath
Hello Ena,
Thank you for making us aware of the issue you are experiencing. We located your order and one of our customer service representatives will be reaching out shortly. Thank you!
Excellent customer service
28 april 2023
Antwoord van Rustic Kitchen and Bath
Hello Mary,
Thank you for taking the time to leave a 5-star review, we appreciate the feedback. Our customer service team appreciates your kind words! If you have any questions or concerns please don't hesitate to contact us at https://therangehoodstore.com/pages/contact-us. Have a wonderful day!
Antwoord van Rustic Kitchen and Bath
Hello Kathleen,
Thank you for taking the time to write us a review, we appreciate the feedback. We are so happy to hear that your product delivered in perfect condition and the product is working well for you! Have a great day.
Antwoord van Rustic Kitchen and Bath
Hello Marty,
Thank you for taking the time to leave us a great review. We are happy to hear that you enjoyed the whole process of getting your product! Please don't hesitate to reach out with any questions. Have a great day!
Antwoord van Rustic Kitchen and Bath
Hello Thieu,
We appreciate you taking the time to leave us a review. We are glad to know everything went well and you received everything on time! Have an amazing day!
Karyn helped me over the phone to setup…
Karyn helped me over the phone to setup a trade account and place my first order. The product arrived on time and the packaging was excellent. Can't wait to install the hood this summer!
7 april 2023
Antwoord van Rustic Kitchen and Bath
Hello Janejira,
Thank you for taking the time to write us a review! We are so glad everything went smoothly and we hope you enjoy it once its installed! Have a fantastic day!
Love my new faucet Kingston Brass Faucet
Love my new faucet. It isn’t installed yet but Rustic was great to work with. Kudos to Evan for all his help!!
30 maart 2023
Antwoord van Rustic Kitchen and Bath
Hello Barbara,
Thank you for taking the time to write a review, we appreciate the feedback! We have an amazing team over here at Rustic and we are so glad they assisted you with your faucet! Have a great day!
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