Staff was very helpful, kind and supportive whilst assuring me through the purchase of my first house. Whilst it was my first mortgage I felt like I knew everything about it but I had a hand all the way through. Shannon and Jaimie were excellent at helping me understand what I needed to do at every step of the way. I am happy to give them 5 stars.

Ryder and Dutton is a fantastic estate agents. This is the second time I have used Ryder and Dutton when looking to rent a property. From the first phonecall to the last, the staff were professional, polite, informative and pro active. The process was smooth, all relevent information emailed, I easily set up a tenants portal ro recieve and send all documentation back to them. All documents including the tenancy agreement was e-signed which made it so much easier than having to go into the office branch. Sarah Green was brilliant, nothing was to much trouble for her, we requested a second viewing on the property which she was more than welcome to assist. On our move in day, Sarah met us at the property to run through a few things with us. Overall our experience with Ryder and Dutton were amazing, Thank you.

Both Matt and Megan offered a highly professional service. They both had great communication skills and negotiation skills and were very fair and understanding during both the buying and selling of my properties.
Thank you ☺️

The team kept us informed of how our home our purchasing was progressing, were patient and understanding with our queries, and during the negotiations.

We've now completed on our first home, when we picked up the keys the Rossendale Ryder and Dutton gave us a welcome package of snacks with our keys.

Thanks to Megan and the team.

Warm regards,

Aaron and Mackenzie.

Friendly greeting on arrival and approachable staff- thank you for your help
Pete and Emily

Jamie Clayton, our sales negotiator has been outstanding from the moment we put our house on the market until the moment we moved out. His attentiveness and responsiveness was amazing and we felt fully informed at all times. Great service.

Nice people.
Good Communication.
Prompt response.

Excellent service. My husband and I used Ryder & Dutton to sell our property back in 2024. They provided excellent service, kept in touch, provided updates and got potential buyers through the door. One of the best Estate Agents in the valley.

When it was time for us to complete, we needed to secure a rental property for approximately a year.

Not only did they find us a little home, they explained all the processes involved in privately renting a property, put us in touch with our lovely landlord and made everything so easy.

When it came to giving notice recently, again, the customer service was exceptional. It was quick, easy and done via email. Great for those that work.

We cannot recommend Ryder & Dutton enough. The manager and staff are amazing, treat you like family and it shows in the service they provide. Well done Rawtenstall branch.

A huge thank you to all involved at each step of the process from start to finish it's been exceptional to see the level of professionalism shine through in all areas of the business, marketing, communication, feedback etc. keep it up, I would definitely use the services again without hesitation.
Thank you & stay blessed always !

just would like to say a massive thanks to ryder and dutton rawtenstall branch

sarah green and the team have been absolutely amazing

they got me in my new place so soon completed everything so
thoroughly and professionally i cannot say nothing more than a five star service ⭐ ⭐ ⭐ ⭐ ⭐ thanks so much amazing service communication and i would honestly say you need a property go to ryder dutton nothing was a issue
keep
up
the good work and thanks for all

Sarah Green managed the letting of our rental property very well. We had a very good experience with Ryder and Dutton. They are good at communicating in a timely manner and made the process very simple.

Since Sarah Green became the designated property manager for a rental of mine I have enjoyed exemplary service from Ryder & Dutton. If Sarah is not available she can be relied upon to get back to me very promptly. Because she listens carefully she can identify and solve any problem quickly. A real asset to any business.

Constant updates, very good to deal with

From the initial enquiry to completion on the four occasions I have used the services of the firm my experience has been one of extreme efficiency, pleasant manner and helpfulness from every member of the firm. I would not deal with any of the other similar agents.

From initial contact for a valuation to completion on the sale of our property, we found Ryder and Dutton to be professional and attentive throughout the process.
We would use them again and have no hesitation in recommending them.

We had a great experience from getting regular viewings to selling the property. Jaimie and her colleagues kept us updated with how the viewings went and once an offer was put in Megan took over she was amazing keeping me regularly updated and kept me calm when things got stressful she is amazing. The whole process from putting it up for sale to completing took 9 months.

After watching the recent Panorama exposé on estate agents, I feel compelled to share my experience with Ryder Dutton, which has been the complete opposite of those dubious practices.
Jamie C has handled our property sale with exceptional professionalism from day one. What stands out:

No pressure selling - Never pushed us to use their solicitors or mortgage brokers
Transparent communication - Every update has been clear and honest
Balanced approach - When survey issues arose, Jamie C worked fairly with both parties rather than pushing for a quick sale
Genuine service - Focused on achieving the best outcome, not chasing referral fees

In an industry plagued by conditional selling and conflicts of interest, Ryder Dutton operates with real integrity. Jamie C took time to understand our needs during the initial appraisal and has maintained that level of care throughout.
Currently mid-sale and couldn't be happier with the service. If you want an estate agent who works FOR you rather than their commission targets, I highly recommend Ryder Dutton.
Special mention to Jamie who has been outstanding throughout.

Had a really difficult situation of having to sell 2 houses whilst finding somewhere else to live. The team at Ryder and Dutton could not have been better and despite it being difficult and taking a while we finally got it over the line. sold both houses and we are now in our new place.
Thanks especially to Graham for getting it all rolling and to Matt for being on the end of the phone and e mail for 12 months and to everyone else in the office.
Absolutely first class and worth every penny :D

What a great team!! I think during my buying process I have been helped by nearly all of the office staff, However, ultimately, I have to give the full praise to Matt Walsh(Sales Negotiator). If it was not for his tenacious attitude and pragmatic approach I have absolutely no doubt the purchase would not have stayed on track or come to fruition. Top job Matt and thank you to all staff at the office. You can now all rest easy not seeing my mobile number calling every day 😂

I rented a property from Ryder and Dutton that was managed by Sarah green who did a wonderful job throughout.