Ryder & Dutton Mortgage Advice Bureau Reviews 

526
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would highly recommend Dominic Challinor and adviser Peter Hill to anyone looking for a mortgage broker. Both were extremely helpful throughout the process, especially Peter, who took the time to ex... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish! ⭐⭐⭐⭐⭐ I can't recommend Ryder & Dutton Mortgage Advice Bureau highly enough! The whole process of arranging our remortgage and life insurance was made s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience with Ryder & Dutton Mortgage Advice Bureau. Maliha and Holly took care of my mortgage application which was approved and I thank both of them and appreciate their support. The... Toon meer

Beoordeeld met 5 van de 5 sterren

Firstly i would like to mention how brilliant mortgage advice bureau has been, Peter Hill who was mortgage advisor, explained everything so efficiently and made me gain confidence in how everything wo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

526 reviews

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5,0

Alle reviews

(526)

152 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

More data and support for first time buyers please

I do like the frequency of communication and quick response to emails and calls. It is because we are first time buyers, I would've really appreciated a glossary to decode some of the terminology used in house buying, mortgaging and procedures. There are at least 4 people we are dealing with and it is very confusing to understand what questions we should ask different people. A list a pdf or info graphic to break the process down would be so much better. That way we dont bother everyone with the same question and don't feel like surprises are greeting us every week and when we read the documents sent to us, we read them knowing this is the format used and is not something to be worried about or a misunderstanding. A lot of us are happy to meet on teams due to our busy schedules but perhaps it should be encouraged to meet in person first time so everyone knows how little or enough knowledge the customer has and to design support accordingly.

30 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We’re very sorry to hear that you’ve been left feeling confused about who to contact. The house-buying process can be complicated, especially for a first-time buyer.

There are several parts that need to work closely together during this process, including your conveyancer, the estate agent, and your mortgage provider, whether that’s a bank or a broker. It’s difficult for us to advise or help with a specific query without first knowing what the question was. Although it’s a bit late now, if you had contacted our dedicated mortgage support team and your assigned adviser, they would have been happy to answer your question or direct you to the right person.

We appreciate your feedback, and we will look at how we can make this process clearer in the future.

Beoordeeld met 5 van de 5 sterren

Responsive with replying to email and…

Responsive with replying to email and providing regular updates.

9 december 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our team's responsiveness and updates were helpful. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great team!

Conor and Lizzie were great when handling my case. Both very friendly and helpful, I was updated at every step. Conor was brilliant when dealing with my anxieties, questions and queries along the way. I would recommend the team to anyone looking for mortgage advice!

3 december 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a positive experience! It's great to know that our team was friendly and helpful, and that the updates and support provided helped ease your concerns. Thanks for the recommendation!

Beoordeeld met 4 van de 5 sterren

My Advisor Adam was really professional…

My Advisor Adam was really professional and made the process easy

14 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're glad the process was easy, and the advisor was professional. Thank you for sharing your positive experience with us!

Beoordeeld met 5 van de 5 sterren

Great Service!

The Conor our advisor was very helpful laid out the processes very clearly and helped us with any queries or worries we had.

Went as far as to map out possible expenditure and made sure we were in the right place for the mortgage as well as pointed us in the right direction for surveys and insurance!

I highly recommend this service as it took a lot of the stress and worry of buying a house!

3 november 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the advisor helped clarify the processes and alleviate your concerns. It's great to know the expenditure mapping and guidance for the mortgage, surveys, and insurance were beneficial. Thank you for recommending our service!

Beoordeeld met 5 van de 5 sterren

We are in the process of securing…

We are in the process of securing another mortgage with MAB and just wanted to let you know how impressed we have been with the Robert Paley. It was so reassuring to deal with a representative who really embodies the knowledge and skills of the consummate professional .
Please pass on our sincere thanks to him for making the often stressful experience so easy.

11 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. It's great to know the representative made securing your mortgage easier. We appreciate you sharing your feedback and will certainly pass on your thanks.

Beoordeeld met 5 van de 5 sterren

MAB Review - Dominic Challinor and Peter Hill

Dominic Challinor and Peter Hill have helped us remortgage and the service they have provided is nothing short of fantastic! After the sale of another property fell through it made our original remortgage proposal null and void. At short notice, both Dominic and Peter sprung in to action helping us secure another deal. I cannot fault them - thank you both

1 december 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that we could help you remortgage, especially after the challenges you faced. We appreciate your kind words and are glad we could secure another deal for you at short notice. Thank you!

Beoordeeld met 5 van de 5 sterren

Working with Sharelle Taylor and Cassie…

Working with Sharelle Taylor and Cassie Coates was an exceptional experience. As first-time buyers, we were overwhelmed, but SharelleTaylor took the time to clearly explain all our options, making sure we understood the pros and cons of each. We never felt pressured and felt completely confident in the solution they found for us.

28 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your experience was exceptional! It's wonderful that you felt confident and well-informed as first-time buyers. Thank you for sharing your positive feedback.

Beoordeeld met 5 van de 5 sterren

Overall Experience and Recommendation

Overall Experience and Recommendation
The combined effort of Sharelle Taylor and Cassie Coates made what is typically a stressful process feel smooth, transparent, and manageable. I highly recommend this team to anyone looking for expert mortgage advice and exceptional administrative support.
Thank you both for your hard work and dedication!

28 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the process felt smooth and manageable. Thank you for acknowledging our team's hard work and dedication. We appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Ryan and Laura did a brilliant job

Ryan and Laura did a brilliant job! I had my offer within 2 weeks. They kept me well informed throughout the whole process. I would recommend anyone to use them for your mortgage. Thank you! ☺️

17 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a brilliant experience! We're so glad that you were well-informed and received your offer quickly. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Amazing! Would definitely recommend to anyone needing a mortgage!

Vicky and Cassie have both been amazing when dealing with my mortgage for me. They are really knowledgeable about the products on offer, and responded to all queries in a really timely matter. Nothing was too much trouble and I would highly recommend them for supporting anyone to go through mortgage applications. 5 stars ladies!

18 november 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your experience was amazing. It's great to know the team's knowledge and timely responses were helpful. We appreciate your recommendation and thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Insurance renewal

Harriet helped us renew our insurance package. Every communication session was arranged with clarity ahead of time, and support documents were provided to give us a flavour of what information would be needed. Communication itself was pleasant and fruitful. We understood what we are signing up for and what steps we need to take going forward to complete the process. Pleased with the process overall

28 oktober 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We appreciate your positive feedback regarding the support and communication you received. It's great to know you felt informed and understood the steps involved.

Beoordeeld met 5 van de 5 sterren

Great service!!

Good informative communication from Conor making it a service I would return to use again and again.

14 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

Thank you for sharing your feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

Ryan was great in ensuring I got the…

Ryan was great in ensuring I got the best mortgage and explained every step. Thanks to Laura who was very helpful in the process. I would highly recommend them both

14 november 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a positive experience and that you received the best mortgage for your needs. We appreciate your recommendation and thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

I really appreciate the way Sharelle and Cassie handle my application.

I really appreciate the way Sharelle handle my application professionally before she handed over to Cassie. Both did an amazing job 👏.
I will recommend Sharelle anytime and any day. She was so respectful and polite when dealing with my application. Thank you so much both of you for the wonderful job.

18 oktober 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the handling of your application. It's great to know that our team's professionalism made a difference.

Beoordeeld met 5 van de 5 sterren

Everyone I dealt with at Ryder and…

Everyone I dealt with at Ryder and Dutton were absolutely supberb. Nothing was too much trouble and there was someone at the end of the phone if I had any questions.

14 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We are so happy to hear that everyone you interacted with was superb and helpful. It's great to know our team was always available to assist you!

Beoordeeld met 5 van de 5 sterren

Conor and Lizzie have been fantastic

Conor and Lizzie have been fantastic. I've been kept fully informed throughout the process and they are always on the other end of the phone to answer all my questions. As a first time buyer, it can be a difficult process to navigate and they have made it all so easy. Thank you again

12 november 2025
Review zonder uitnodiging
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the support you received made the process easy, especially as a first-time buyer. We appreciate you taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

Extremely helpful and informative

Extremely helpful and informative. made the whole process simple and easy.

3 november 2025
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Antwoord van Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our assistance made the process simple and easy for you. Thank you for your positive feedback!

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