This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Toon meer
Bedrijf heeft geantwoord
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This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Toon meer
Bedrijf heeft geantwoord
The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Toon meer
Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the offic... Toon meer
Mystery box was well worth the price. 3 good sabres each unique and well put together. Delivery was timely and exceeded expectations.
Bedrijf heeft geantwoord
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Canada
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This company is the absolute nicest! The staff goes above and beyond to be helpful, passionate, and personable. I absolutely love visiting them and purchasing from them! They make the process so much easier and so much fun, honestly!
Great design full of quality and delivery was rapid and fast.
Instructions completely non-existent. Quality of some items are quite poor compared to expectations. Other items are quite good.

Antwoord van Saberx
Bought my boyfriend a cosplay costume very last minute on their website since he already had one of their light sabers that he was really happy with. I called them for advice on sizes and for a pick up option at their office and they arranged for me to pick it up on the same day since we had a Halloween party the next day ! Got to meet and talk with Matt , super friendly ! The costume turned out perfect on my boyfriend, he got many compliments !
Great quality saber! The instructions weren’t fully accurate but after playing around in the app it wasn’t hard to figure out. It also took longer for the order to be processed than the FAQ stated it would, but the customer service replied promptly. The company was local to me so I wasn’t expecting the saber to ship from China, but in the end it’s still great quality.

Antwoord van Saberx
The items ordered were exactly as described.They were well packaged and arrived in perfect condition.
Amazing experience, met them at the Ottawa Comiccon a few weeks ago.
Everyone was extremely helpful and passionate about the craft. Ended up buying a saber!
Fast forward a week, had some trouble with the shipping, emailed support and within 24 hours had a replacement sent out with expedited shipping (free!).
William was an incredible help!
I have my saber now and could not be happier with the quality, I'd absolutely recommended Saber X for your Star Wars needs!
Amazing quality and craftsmanship on the saber. May the force be with you!!
Great product and really good costumer service. They made a mistake and gave us the wrong blade. They send the new blade really fast by mail.
Bonjour La Galaxie,
Je souhaite partager mon expérience chez SABERX : J'ai fait l'acquisition d'un costume de Jedi Taille XL. Lorsque je l'ai reçu, il était trop petit. J’ai communiqué avec le service client de l'entreprise. Après plusieurs échanges, on m'a offert de changer mon costume pour une taille XXL. Il est important de noter que mon costume en échange n'avait jamais été utilisé auparavant, il était à l’état neuf. M. Williams, d’un grand professionnalisme et d'une courtoisie exemplaire, me maintenait toujours au courant quant à l'arrivée de mon costume en échange. La semaine dernière, nous sommes allés pour mon (Jedi XXL). J'ai eu l'occasion de l'essayer sur place (bonne idée). Il convient de souligner que c'est un peu petit pour une taille XXL. La ceinture en cuir n'a pas été ajustée pour être plus grande que celle de XL (trop petite). Les autres accessoires des ceintures ont une taille petite. Cependant, j'ai enfilé mon costume. ! Ouf, j'ai été soutenu par LA FORCE ! Pour obtenir des tailles adaptées aux grandes tailles occidentales, je vous suggère de vérifier avec vos fournisseurs de costumes. Néanmoins, il est important de souligner que le service après-vente est exceptionnel. Soucieux de garder le bonheur de La Galaxie. Leur travail est de qualité. Je tiens à remercier à nouveau M. Williams et son équipe pour leur précieux service.
Que La Force soit avec vous et au sein de notre Galaxie.
Jasmin et Carlos B.
Great customer service experience; and my son loves ‘The Mentor’ saber!!
Saberx has always been super quick responding to my questions and my demands. Their lightsabers are extremely good quality, the lights are bright and the sound is really amazing. I 100% recommend their company, you won’t be disappointed!
Saber X had quick shipping and their light saber hilt has an amazing amount of detail to it. The soundboard is great and the speakers are flawless. I could not have been happier with a product. I’ll be saving up to buy another saber from them soon!!!
I had the pleasure of meeting the awesome team while attending Fan Expo in Toronto. These guys have amazing sabers and certainly passed the vibe check. I actually felt like I was holding Obi Wan's true lightsaber. Definitely a fine addition to my collection!
Awesome sabers and very friendly customer service. Highly recommend!
Had a great time meeting the SaberX team during FanExpo Canada 2024! Their entire lineup of sabers is impressive and beautifully constructed, and they clearly care about helping people find the one (or ones) that belong in their hands!

Antwoord van Saberx
Great to meet the team at FAN EXPO Canada. I pondered too long on a particular character saber, and when I made it back to the booth later in the day it was sold out. Your team immediately solved the problem as I was walked through an online order, and now just awaiting delivery. Compared to everything else on offer, your sabers are by far the best, and the customer service is fantastic.
Update: My new saber shipped in a week. It is some beautiful kit!
Sick saber. Quality hilt, bright light, and a great value.
Excellent quality lightsabers!
Also, when an issue cropped up, service was prompt and helpful to resolve it.
I purchased the fire blade and it arrived under two weeks. Usually something like that going through customs takes a month to a month and a half. I’m impressed with the speed of delivery.
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