Safe I.S. provided a great fire extinguisher training session that was smooth, timely, and well organized. Nick did a fantastic job as the instructor—he was friendly, engaging, and packed with helpful... Toon meer
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Joe carried out our inspection. He was extremely professional, knowledgeable and helpful. There was none of the usual pressure of being worried about an inspection as Joe was very approachable and fri... Toon meer
Bedrijf heeft geantwoord
We have recently used Safe I.S Ltd for a Fire Risk Assessment. They were punctual, efficient and knowledgeable. Today they have wall-mounted fire extinguishers and conducted emergency light testing. S... Toon meer
Very good training. The trainer kept us all engaged and made the course enjoyable He is extremely knowledgeable and his expertise and guidance provided was first class. He took his time to explain a... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Safe I.S. offer Fire Protection & Safety Compliance throughout the UK; our qualified professionals Train, Assess and Service almost all Health & Safety Systems enabling clients to be insurance and legally compliant.
Contactgegevens
31 Ormside Way, Holmethorpe Industrial Estate, , RH1 2LW, Redhill, Surrey, Verenigd Koninkrijk
- 0800 955 3580
- sales@safeis.co.uk
- safeis.co.uk
4,8
Uitstekend
267 reviews
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Heeft 66% van zijn negatieve reviews beantwoord
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We used Safe I.S
We used Safe I.S. for our Fire Risk Assessment, when contacting them the staff were really polite, friendly and helpful, they booked an appointment for an assessor to attend our site at a convenient time, they even sent an information leaflet to explain the process, which was clear and concise. The assessor arrived on time and was very approachable and professional, we received our report with no problem what-so-ever and are very pleased with how everything was dealt with efficiently and effectively. I would definitely recommend them to fellow customers and suppliers.
1 juni 2022
Review zonder uitnodiging
Very good course, back office planning not so great.
The actual course and trainer was very good, the planning of the course and repeated cancellations was not.
13 april 2022
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you for taking time from your day to leave us a review Mark, it really is appreciated.
I have looked through the booking record, and I can indeed understand your frustration.
Regretfully, the trainer who was booked for your course left the business at extremelly short notice after being with the business for 2 years. We worked tirelessly to try to ensure this did not effect any existing bookings but unfortuntley we did have to cancel a confirmed date for your training and re-book the course for a later date. We can totally understand the frustration caused by this of this and can only apologise for any inconvenience.
We did move the course a second time, but this was at your request.
On the other hand, I am of course glad to hear you were happy with the training. If we are lucky enough and you decide to use our services again, hopefully, we get to prove it was a one-off situation.
I hope the explanation above goes some way to providing a better understanding of the situation however if you would like to discuss the matter further, please do not hesitate to get in contact with me.
Have a great day
Liam Peskett
Sales Director
Safe I.S fire warden training
Safe I.S. Ltd provided fire warden training to several of our employees. Everything went exactly as planned and the trainer was very informative. Would not hesitate to recommend them.
7 april 2022
Review zonder uitnodiging
Fantastic training
Fantastic training. Fire Warden training was great and suitable for people of all levels to understand.
11 maart 2022
Review zonder uitnodiging
Superb training and support
We found the training to be extremely informative and worthwhile. Our trainer Tony, presented with enthusiasm and kept great contact with all of us even though the training was done virtually.
All round it was a pleasure dealing with Safe I.S. Ltd and we would highly recommend to anyone.
1 maart 2022
Review zonder uitnodiging
Recommended
The Assessment was carried out smoothly and in a professional capacity with no issues. The Reports were with me within a matter of days. Would definitely recommend this company.
28 februari 2022
Review zonder uitnodiging
Great Course
The trainer, Wayne, was great - really informative and engaging. We all feel confident in our roles as Fire Marshalls and he gave us loads of information on how to improve our evacuation plans.
16 februari 2022
Review zonder uitnodiging
Excellent service
Excellent service, great people to deal with, very professional and knowledgeable in the field. Detailed report received covering all recommendations.
I would highly recommend this company
3 februari 2022
Review zonder uitnodiging
Great service
We have recently had a Fire Risk Assessment with Safe I.S and I would highly recommend. The Inspector onsite was very helpful and helped with a few questions we had. We received the report soon after the Inspection and this was a very detailed, clear report.
Would use again for any services we may need.
21 januari 2022
Review zonder uitnodiging
Great progamme as an intro to Fire Safety
Course covered the points we needed and great to actually use the fire extinguishers.
20 januari 2022
Review zonder uitnodiging
Excellent Fire Warden training
Excellent Fire Warden training. Staff feel that they learnt a lot & feel more confident
28 december 2021
Review zonder uitnodiging
Very professional and quick response
23 december 2021
Review zonder uitnodiging
Fire Warden training
Good communication from the beginning with a well delivered training session.
16 december 2021
Review zonder uitnodiging
Excellent Trainer
We booked the Company to come into our office and the training was excellent. Much better value for money than other companies as they charge for a group rather than individually which was perfect for us. Had lots of feedback internally that the trainer was excellent
6 december 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you very much for your feedback Lucy, it really is appreciated.
Have a great day
Liam Peskett
Sales Director
Friendly and knowledgeable instructor.
6 december 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Great to hear you enjoyed the Fire Warden Training Annette,
If you require anything else from me or our team do not hesitate to get in contact.
Have a good day
Liam Peskett
Professional and easy process from…
Professional and easy process from booking the training, to the actual training.
The trainer himself was brilliant, an ex-fireman and extremely knowledgeable.
Would definitely recommend.
22 november 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you very much for your feedback, Suzanne.
Glad to hear your team enjoyed the fire warden training we provided. I will pass your feedback onto the trainer as he will be glad to hear you enjoyed it!
If you require any other assistance, please do not hesitate to get in touch.
Have a good day
Liam Peskett
Sales Director
Excellent Service as usual.
11 november 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you very much for your feedback Joanne, it really is appreciated.
We look forward to working with you again shortly.
Have a good day
Liam Peskett
Sales Director
well organised and easy to arrange.
11 november 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you J Lewis for taking the time to leave us a review.
If you require anything else please do not hesitate to contact us.
Have a good day
Liam Peskett
Safeis Fire Assessments
Safeis have been undertaking our fire risk assessments for a number of years, they attend promptly, the surveyors a very knowledgeable and professional and the reports are clear and accurate. we consider the company as an essential value for money resource and that we are in safe hands to help keep us up to date and compliant
11 november 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you so much for taking the time to leave us a review Ian, it really is appreciated!
Our team saw your review this morning and were all so glad to hear your feedback.
We look forward to continuing working with you moving forward, and always do not hesitate to get in contact with us should you need any assistance.
Have a great day,
Liam Peskett
Sales Director
Never use this company for fire risk…
Never use this company for fire risk assessment. You couldn’t have a chance to talk to the assessor after you received the report.
4 november 2021
Review zonder uitnodiging
Antwoord van Safe I.S. Ltd
Thank you for taking the time to leave a review Zaiming.
Upon receipt of this review, we do feel this review is factually incorrect and quite unfair.
It is correct, that we ask for all initial queries being asked from a Fire Risk Assessments to be left in writing via email. This is done for various reasons but mainly our assessors are site-based, meaning they can not always take calls and emails are a far quicker way to receive a response (as responses can be issued during the evening on occasions). Also, we need to ensure there is no confusion as to the question being asked and the answer can be provided correctly. The reports we produce are legal documents therefore we need to ensure the answers are clear/concise and there is no confusion as to the answer being provided.
We were then advised that as English was not your first language a call would be beneficial, so we arranged this for you at our assessor's first available time which was on Friday (2 days after your request). The assessor was unable to call earlier as he was on other clients' sites and traveling.
There was only one question asked, based on a 43-page report, and this question was answered immediately on the phone call with the assessor (and would have been answered even quicker should the request come in via email).
We would ask that you re-review your star rating/review and update it to reflect.
Thanks in advanced
Liam Peskett
Sales Director
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