I had a wonderful experience with Safemile Auto. They made the process so smooth. Joseph was transparent about pricing. The price didn’t change after I booked which I appreciated. The car was transpor... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
"I had a great experience with Safemile Auto Transport. Booking was a breeze and my vehicle was delivered quickly. The team was responsive and answered all my questions in a timely manner. The driver... Toon meer
Bedrijf heeft geantwoord
This was a difficult project for me - my Dad has recently moved to a nursing home. He’s mostly blind and can’t drive anymore. So this was emotional - but necessary to sell Dad’s car. The folks at Safe... Toon meer
Bedrijf heeft geantwoord
George, in response to your comments dated April 20th, 2026. The poor service rendered by your company as outlined in my previous poor rating, can be supported by Geico assessment of damages; howeve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Safemile Auto Transport is currently one of the fastest-growing car shipping companies in the U.S. We are committed to delivering five-star service for every one of our customers by revolutionizing the car shipping experience. We offer a wide range of nationwide car transportation services including open auto transport, enclosed auto transport, priority expedited car Shipping, luxury car shipping, guaranteed pick-ups, and door-to-door car transport services. Get in touch with us today for an all-inclusive car shipping rate. We look forward to delivering your vehicle and peace of mind.
Contactgegevens
500 E Main St, 16Th floor, 23510, Norfolk, Verenigde Staten
- 888 271-8212
- info@safemileautotransport.com
- safemileautotransport.com
4,1
Goed
228 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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It was great working with Jacob
It was great working with Jacob, his attention was impressive, I would definitely work with them again, I recommend them 100%.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you for this! Glad our team's attention to detail made the process a great one. We'd love to work with you again too!
we did great job with you
we did great job with you, thank you Jacob
16 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much for this! Glad our team could deliver a great experience for you. We appreciate your trust in Safemile!
Good experience
Good experience, good communication, will work again with them, Also especially with Jacob.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you for this! Glad the communication made for a good experience overall. We'd love to work with you again too!
The Jacob is the best!
The Jacob is the best!! very good price . it was pleasure to work your company!!!
12 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much for this, Maya! Glad our team could offer a great price and a smooth experience. It was a pleasure working with you too!
Definitely look forward to working with…
Definitely look forward to working with this company again Jacob did an amazing job
8 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much for this! Glad our team could offer a great price and a smooth experience. It was a pleasure working with you too!
Great transport experience
Great transport experience, Jacob made it easier and faster
4 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Really appreciate this review! Fast and easy is exactly what we aim for on every shipment. Glad to have you as a Safemile customer!
It was very easy to communicate and…
It was very easy to communicate and Jimmy was great at getting the deal done!
5 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Nice to hear that! Sounds like Jimmy kept things moving smoothly for you. Thanks for trusting Safemile with your transport!
Alex is an excellent agent
Alex is an excellent agent. He consistently kept in touch with our company, providing updates on both the pickup and drop-off status. I believe he’s a great fit for any customer who values staying informed about their vehicle’s location. I’d definitely recommend this company—communication was easy and straightforward.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Great to hear this! Staying informed during transport matters a lot in this industry, so it's good our team could keep you updated at every stage. Thanks for the recommendation!
It was Great Work with You James
3 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Appreciate this! Glad our team could deliver a smooth experience for you. Thanks for shipping with Safemile!
Jacob has done a great job
Jacob has done a great job. Picked up and delviered smoothly!
4 augustus 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Great to hear! Smooth pickup and delivery is exactly what we aim for. Thanks for choosing Safemile!
205679
Jacob provided everything orderly, he was very helpful it was pleasure working with him.
24 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Nice to hear this! Glad everything was handled in an orderly, smooth way for you. It was a pleasure working with you too!
great company to book loads allways…
great company to book loads allways comunication at all times thanks guys apreciate the hard work
29 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thanks so much for this, Lorenzo! Good communication is something we prioritize on every load. We appreciate working with you too!
Horrible Experience
Horrible Experience – Avoid Safemile Auto Transport at All Costs!
Do NOT use this company if you value your time, money, or sanity. In early July, I reached out to Safemile to arrange transport for a non-running classic car and specifically confirmed they had enclosed trailers available. Initially, John was very responsive and answered all my questions, which gave me some confidence in their service.
On Saturday, July 19th, I paid the deposit and received confirmation that pickup was scheduled for Friday, July 25th. I even called on Tuesday, July 22nd, to double-check everything, and was reassured that a driver would contact me on the 24th to coordinate pickup.
Well, the 24th came and went with no call, no text, nothing. I reached out to John – radio silence. Then, on the morning of the 25th (pickup day!), I call the main office only to be told they couldn’t locate a truck or driver and my car would not be picked up.
Unbelievable.
I flew from Florida to Virginia specifically to coordinate this transport – and Safemile completely dropped the ball. Worst of all, they didn’t even have the decency to notify me ahead of time. I had to chase them down on the day of the pickup to learn that they had failed to do their job.
Completely unprofessional, unreliable, and inconsiderate. This company is a logistical disaster and left me stranded. Spare yourself the frustration – find a real transport company that actually delivers on what they promise.
25 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
DearJeff, thank you for sharing your experience and we’re very sorry for the inconvenience this situation caused you. We’d like to clarify a couple of important details. First, Safemile did not charge you any deposit. Second, as you mentioned, we did secure a carrier with an enclosed trailer equipped with a winch to accommodate your inoperable vehicle. Unfortunately, two days before the scheduled pickup, the driver informed us that his winch had broken and he would not be able to complete the job.
The moment we learned of this, we immediately reached out to all of our carrier partners in the area to find another enclosed carrier with a working winch. However, as you can imagine, enclosed carriers with winches are very limited in this industry and unfortunately we could not secure another one in such a short timeframe.
We sincerely apologize that we were not able to fulfill your shipment as planned and for the frustration this caused. Safemile is committed to continually strengthening our carrier network and improving our communication so that situations like this do not happen again. We deeply regret that we let you down this time and truly hope we may earn back your trust in the future.
Good compony Andrew is the best
Good compony Andrew is the best
30 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Glad to hear that! Sounds like Andrew took great care of you. Thanks for choosing Safemile!
Great communication!
Great communication!! Excellent experience thanks again
17 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thanks, Gio! Glad the communication made for a great experience. Appreciate you shipping with Safemile!
good company i would work with them…
good company i would work with them again i want to thank Alex for the help
15 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Glad to hear it! Sounds like Alex made the process easy for you. Thanks for choosing Safemile — looking forward to working with you again!
Good communication I will work with…
Good communication I will work with you guys aging Oliver Wass súper super helpful
5 juli 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thanks, Ackbar! Glad Oliver kept things clear and easy for you. Looking forward to working together again!
Beware of SafeMile and BUR…
Beware of SafeMile and BUR Transportation they’re working this scheme together! Promised me a 2 day delivery which ended up being 7 days. Minimal communication ONLY when I reached out when daily delivery promises were not met. Claims of truck being broke down 2 hours away. The miles have increased on my car and no explanation was given. I honestly didn’t think I would see my car again!
16 juni 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Dear Kbell, we’re very sorry to hear about your frustration and completely understand how stressful shipping a vehicle can feel when delays occur. Unfortunately, unexpected delays do happen in this industry due to the nature of logistics and long-distance transport, though we always aim to minimize them as much as possible.
We do want to clarify that your delivery was not 7 days but 3 days, and we confirmed this directly with the carrier. We also double-checked with the driver regarding the mileage on your car and can confirm that no extra miles were added during transport.
We’re sorry that communication did not meet your expectations and we’ll continue working on keeping our customers updated more proactively. Thank you for your feedback—it helps us improve and provide a smoother experience going forward.
Safe miles is excellent
Dylan at safemile provided excellent service. He courteous, attentive responsive and got me schedule incrediblely fast. Perfect experience.
17 juni 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thanks, Jose! A fast, smooth scheduling experience is exactly what we aim for. Really appreciate you shipping with Safemile!
SCAM!!
SCAM!!! First they said they could be there in time to pick up before the holiday weekend but showed up late. Which would have delayed 3 days but I got ahold of the owner of the dealership to fix that myself. Then they told me 3 days and kept pushing it back. In the morning of the delivery the driver says 3pm instead of 11am. Finally at 4pm the driver tells me he’s 6 hours away dropping off other vehicles. I STILL DO NOT HAVE MY VEHICLE. DO NOT TRUST THESE MORONS.
26 mei 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Dear Customer, we’re very sorry to read about your experience. After carefully reviewing our records, we were not able to locate your order in our database. That said, if you are indeed one of our customers, please know that we take these matters very seriously and would like to investigate further.
We do want to clarify that while delays can unfortunately happen in this industry due to the nature of logistics and long-distance transport, every vehicle entrusted to us has always been delivered. In fact, across more than 20,000 shipments in the past 3 years, we have not had a single case of a stolen vehicle.
If this review does pertain to your order, we kindly ask that you reach out to us at feedback@safemileautotransport.com
with your booking details so we can look into it right away and address your concerns properly.
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