I had a wonderful experience with Safemile Auto. They made the process so smooth. Joseph was transparent about pricing. The price didn’t change after I booked which I appreciated. The car was transpor... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
"I had a great experience with Safemile Auto Transport. Booking was a breeze and my vehicle was delivered quickly. The team was responsive and answered all my questions in a timely manner. The driver... Toon meer
Bedrijf heeft geantwoord
This was a difficult project for me - my Dad has recently moved to a nursing home. He’s mostly blind and can’t drive anymore. So this was emotional - but necessary to sell Dad’s car. The folks at Safe... Toon meer
Bedrijf heeft geantwoord
George, in response to your comments dated April 20th, 2026. The poor service rendered by your company as outlined in my previous poor rating, can be supported by Geico assessment of damages; howeve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Safemile Auto Transport is currently one of the fastest-growing car shipping companies in the U.S. We are committed to delivering five-star service for every one of our customers by revolutionizing the car shipping experience. We offer a wide range of nationwide car transportation services including open auto transport, enclosed auto transport, priority expedited car Shipping, luxury car shipping, guaranteed pick-ups, and door-to-door car transport services. Get in touch with us today for an all-inclusive car shipping rate. We look forward to delivering your vehicle and peace of mind.
Contactgegevens
500 E Main St, 16Th floor, 23510, Norfolk, Verenigde Staten
- 888 271-8212
- info@safemileautotransport.com
- safemileautotransport.com
4,1
Goed
228 reviews
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Heeft 75% van zijn negatieve reviews beantwoord
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This was the "warned about" experience…
This was the "warned about" experience with shipping a car. No matter how many times Adam, Oliver or Arthur promised a driver was booked and would call me to schedule the pick up after I had a printed confirmation and guarantee of a total tariff fee I was lied to until the day of the scheduled pick up. THEN came the scam I was warned about from so many other shippers. I was told a driver finally committed and that my car could be picked up within one or two hours but it would be another 250 dollars. No deal on my part. The car still sits where it was when I left Florida. I had to hustle to box and ship what was to be inside of the car because of their lies over and over and over again. DO NOT EVER deal with these people. WHAT A SCAM!!!!! I AM STILL FUMING. LIARS. ALL OF THEM . DO NOT DEAL WITH SAFEMILE.
30 april 2025
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
We're really sorry to hear about this experience. As a broker, we always do our best to line up reliable drivers, but sometimes carrier availability and last-minute rate changes are things outside our direct control — which we understand doesn't make it any less frustrating on your end. That said, we're unable to locate any records matching this name in our system. We'd still like to help find a resolution — please reach out to info@safemileautotransport.com and ask for Manager George, and we'd be happy to offer a coupon worth up to $200 off your next shipment.
Hire Beware
The only way this experience could have been worse is if the car had been stolen. It took a full week to get from New Jersey to Virginia. They continuously gave a different date for the arrival and all came and went with no delivery. We heard excuse after excuse, when someone actually answered the phone. They hire people with broken down equipment that are constantly stopping for repairs. We actually considered calling the police twice. Safemile never checked to see if we got the car or not, they still haven’t,
8 november 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Dear Jane, we’re truly sorry for the stress and frustration this shipment caused you. We completely understand how upsetting it must have been to experience repeated delivery delays and inconsistent updates.
To clarify, while delays can unfortunately happen in the auto transport industry due to mechanical issues or carrier breakdowns, we recognize that this should have been handled with clearer communication and better follow-up from our side. That’s on us, and we sincerely apologize for not keeping you updated more proactively and for not checking in afterward to confirm your delivery.
We want to assure you that despite the delays, your vehicle was delivered safely. Safemile has successfully delivered over 20,000 vehicles in the past three years without a single case of theft, and we remain committed to making sure every customer receives their car securely.
Your feedback is invaluable and helps us improve. We’re already working on strengthening our communication process so that customers aren’t left feeling uncertain in situations like this. We’re very sorry this was your experience, and we hope to earn back your trust in the future.
Antwoord van Safemile Auto Transport
Thanks for this! Glad we could deliver a good experience for you. Appreciate you choosing Safemile!
Quick and safe transportation of my…
Quick and safe transportation of my vehicle.
3 september 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thanks, Henry! Quick and safe is exactly what we aim for on every shipment. Appreciate you choosing Safemile!
Will work with this company again!
26 juni 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, OBML! We look forward to working with you again!
Customer
Excellent team Jimmy so friendly and professional guy! Would work with him again
15 juli 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Vik! We're glad to hear you had a great experience with Jimmy. We’ll be sure to pass along your kind words to him. Looking forward to working with you again!
Great company
Great company, very good communication. Thank you for your business.
10 juli 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Katie! We’re thrilled you had a great experience with us. We appreciate your business and look forward to serving you again!
I enjoy working with this company…
I enjoy working with this company because they are honest when it comes to loads. If I couldn't reach the client they were always available
20 juni 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Rickey! We’re glad you appreciate our honesty and availability. It’s always a pleasure working with you!
I had an excellent experience with…
I had an excellent experience with Safemile Auto Transport! They provided top-notch service transporting my car, and everything went smoothly. A special shout-out to Jimmy for his professionalism and attention to detail. Highly recommend!
24 juni 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much, Wania! We're thrilled to hear everything went smoothly with your car transport. Jimmy will be delighted to hear your kind words. We appreciate your recommendation and look forward to serving you again!
Dodged a Bullet
I was given a cross-country quote, accepted, and gave payment info. Carriers were claimed to have been contacted, but I never saw one despite my car being ready, and it became impossible to contact anyone. After a run around, I made the mistake of trying again, and now they wanted additional cash payment to "secure" another carrier. They'll lie and shift the blame onto employees "out of the office", because they think they have you over a barrel. Imagine the scheming and scamming attempted when they have your vehicle in their possession! Big yikes, 3 thumbs down
11 juni 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Jo Tallman, We take all feedback seriously, but unfortunately, we could not locate your name or a similar situation in our records. It’s possible this review may be intended for a different company. If you are indeed a customer of Safemile Auto Transport, please reach out to us directly at support@safemileautotransport.com, and we'll do everything we can to assist you.
Great communication and friendly
Great communication and friendly
11 juni 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Rodolfo! We’re glad you enjoyed the communication and found our team friendly. We appreciate your feedback!
I recently used Safemile Auto Transport…
I recently used Safemile Auto Transport to ship my car, and I couldn't be more satisfied with their service. From start to finish, the entire process was
22 mei 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Akilles! We're delighted to hear you were satisfied with our service from start to finish. We appreciate your trust in us!
I recently used Safemile Auto Transport…
I recently used Safemile Auto Transport for transporting my vehicle, and I am beyond impressed with their service. From start to finish, everything was handled with the utmost professionalism and efficiency. The customer service team was incredibly helpful and responsive, addressing all my questions and concerns promptly. The driver was courteous and handled my vehicle with great care, ensuring it arrived in perfect condition. I highly recommend Safemile Auto Transport for anyone in need of vehicle transportation. Their combination of excellent pricing, timely service, and outstanding customer care truly deserves a 5-star rating.
29 mei 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much, Felix! We're thrilled to hear that you had such a positive experience with us. Your kind words about our team and service mean a lot. We're glad we could provide the care and professionalism you deserved. We appreciate your recommendation and look forward to serving you again in the future!
This company is a straight up scam
This company is a straight up scam. After 4 months of planning our relocation with them, including 3 vehicles and a boat, written quotes, signed agreements and CC info, their prices went from just over $6,000 to almost $9,000 and still climbing. I'm sure they assumed they could pull the bait a switch on us because they didn't think we'd cancel 3 days before our scheduled pick-up. Well we fooled them! Beware of Joseph, Eric, Jimmy and Neru! They're as shady as an old oak tree in mid-summer!
30 mei 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Dear Martin,
We want to clarify that when you initially agreed to our services, it was understood that you would pay a partial amount with your credit card and the remaining balance upon delivery (COD). However, four days before the scheduled pick-up, you requested to change the payment method to full credit card payment.
We informed you that there would be a 5% transaction fee on top of the initially quoted $6,000 if you chose to pay the entire amount via credit card. Unfortunately, you expressed unwillingness to pay this fee and opted to cancel the order.
It's important to note that there were no changes made to the initially agreed-upon price; rather, the discrepancy arose from the change in payment method and associated fees.
We apologize for any inconvenience this situation may have caused and wish you the best in your relocation endeavors.
Our dealership
Our dealership, K & V Auto Sales in Hollywood, FL, utilized SAFEMILE AUTO TRANSPORT for our transportation needs. We are extremely satisfied with their services; the communication is excellent, the vehicles were delivered promptly, and the prices are very reasonable. From the first time I contacted them, I was impressed by the way they handle their business. I highly recommend this company.
30 mei 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much for your kind words! We're thrilled to hear that K & V Auto Sales had a great experience with our services. It's always a pleasure working with professional partners like you. We appreciate your recommendation and look forward to continuing our partnership in the future!
Good job Jimmy!
28 mei 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Kamolbek! We'll be sure to pass along your praise to Jimmy. We're glad he could assist you!
Antwoord van Safemile Auto Transport
Thank you, Zviadi! We're happy to hear you appreciated our service and communication. We look forward to assisting you again!
Awesome Experience!
Awesome Experience!! Reese and the team found a terrific transport company that quickly and safely got my car from Minnesota to Florida in 2 days!! Wow!
29 april 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Rick! We're thrilled to hear you had an awesome experience with Reese and the team. Getting your car safely from Minnesota to Florida in just 2 days is what we're all about. We appreciate your feedback!
I had a wonderful experience with…
I had a wonderful experience with Safemile Auto. They made the process so smooth. Joseph was transparent about pricing. The price didn’t change after I booked which I appreciated. The car was transported from MD to Florida in a timely manner. I highly recommend using Safemile for your car transport needs.
24 februari 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you, Sade! We're so glad to hear you had a wonderful experience with us. Transparency and timely service are top priorities for us, and we're happy Joseph delivered on that. We appreciate your recommendation and look forward to serving you again!
"Excellent service at an affordable…
"Excellent service at an affordable price. I was recommended Safemile AT by my best friend, who has used their services before. Safemile AT promptly contacted me after I requested a quote and offered me a great deal, almost half of what the dealer was charging. Their price included insurance to cover any damage, which I found to be a fantastic offer. Their friendly agent picked up my car on time and delivered it within the scheduled time without any damage or scratches. They maintained communication throughout the transportation process.
An area for improvement could be the addition of a tracking system so that customers can monitor the car's location during transportation. This would be a valuable enhancement."
26 februari 2024
Review zonder uitnodiging
Antwoord van Safemile Auto Transport
Thank you so much for your detailed feedback! We're thrilled to hear that you had a positive experience with Safemile Auto Transport and that we could offer you a great deal. Your suggestion about adding a tracking system is noted and greatly appreciated—we're always looking for ways to enhance our services. We hope to serve you again in the future!
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