Purchased the Black / Lime 026 model of cycling glasses to add to my other Salice glssses. Fit perfectly with no movement on the face / nose at all during riding. Great colour and look good with a Sal... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Salice UK delivered my new Levante helmet within 24 hours of placing the order. The website displays the complete range of products & is super easy to navigate. The communication from the com... Toon meer
Bedrijf heeft geantwoord
I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice U... Toon meer
Bedrijf heeft geantwoord
Fast delivery, well packaged, quality product and the right price for a pair of cycling sunglasses. Spare lenses are also sensibly priced. Compete very favourably with some of the other makes, which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Salice Story……. The Italian spirit runs through the heart of Salice’s core values. Salice have been creating eyewear on the shores of Lake Como for over 100 years. Still owned by the founding family, Anna Salice is firmly at the helm. The collection benefits from a combination of forward thinking and modern manufacturing whilst still being heavily influenced by the traditional values that made Salice who they are today.
Contactgegevens
Milner Road, CO10 2XG, Sudbury, Verenigd Koninkrijk
- 01787881144
- Please contact us via our website
- salice.co.uk
4,8
Uitstekend
185 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First time purchase from Salice UK I’m…
First time purchase from Salice UK I’m very impressed. Their customer service is outstanding (Graham) would recommend to anyone considering purchasing from Salice UK I will continue to purchase their quality products.
19 januari 2022
Antwoord van Salice UK
Glad we were able to sort out the order for you
Very helpful...and fast delivery
11 januari 2022
Antwoord van Salice UK
Thank you for the feedback, glad we able to help.
Excellent purchase at a very good…
Excellent purchase at a very good price.
My sunglasses were delivered very quickly and I can't fault the product or the price.
29 november 2021
Antwoord van Salice UK
Thank you, for your excellent review
Very straight forward purchase
3 november 2021
Antwoord van Salice UK
That was certainly our aim, hope you like the product.
Although communication from your…
Although communication from your customer service (“Graham” was the fellow’s name, I recall) was good, the courier service used was the worst I have ever experienced; I would recommend you consider DHL for your international customers (I’m in Los Angeles, California). In the end, I had to go to the sorting hub in person to retrieve the parcel after nearly three weeks after having placed the order.
30 oktober 2021
Antwoord van Salice UK
Hi Kirk,
I'm sorry for the delays in the service. As I send in my email to you, we have now decided to take Asendia off as a carrier, though it offered a less expensive option it was not reliable. UPS should now come up as the main option if you choose to purchase again.
Graham
Antwoord van Salice UK
Thank you for the feedback, happy safe riding!
I am very satisfied with SaliceUK good…
I am very satisfied with SaliceUK good contact about the delivery of the package.
11 oktober 2021
Antwoord van Salice UK
Thank you for your feedback, glad the package arrived.
Quick delivery despite Brexit
Quick delivery despite Brexit & the part coming from Italy. Grazie mille.
6 oktober 2021
Antwoord van Salice UK
Thank you for the five stars, we appreciate your feedback
Quick delivery
Quick delivery. Good website
Postage of £5 for just an envelope was excessive
However, I have now had a £3 refund 👍
27 september 2021
Antwoord van Salice UK
Hi Steve,
I'm sorry about the error on your order, I've just checked the shipping settings and you should have only been charged £2.00 for nose pieces. I'm going to refund the £3.00 now you should receive shortly.
Item sent and received following day
Item sent and received following day. Great customer services.
9 september 2021
Nice cycling sunglasses
These cycling glasses are stylish and practical. Nice fit and good optics. Arrived the day after I ordered them!
19 augustus 2021
Antwoord van Salice UK
Thank you Brendan for the review, hope you have some lovely weather to enjoy them in.
Going the extra mile!
Following a fall it was a real pleasure to deal with Salice UK’s customer service team (in particular Graham) to arrange for a replacement frame and some new clear lenses. The clear lenses were a slightly different cut than my previous orange ones and so Graham offered a video call to make sure I fitted them correctly. A joy of a customer service experience, led by fellow cycling enthusiasts. Highly recommended!
17 augustus 2021
Review zonder uitnodiging
Antwoord van Salice UK
Thank you for the glowing praise, we try our best to help
An excellent pair of shades
An excellent pair of shades, have had Salice before and I have been very pleased with the quality of the lenses and the robust build of the frames. Great value for money
7 augustus 2021
Antwoord van Salice UK
Thank you, for the review we appreciate it.
Salice UK: Excellence as standard...
I love Salice products & had ordered some new cycling sunglasses from an online store that offered substantial discounts and claimed to be UK-based but wasn't. In frustration, I contacted Salice UK & decided to re-order the products from them.
Barely 24 hours later, my Salice UK order was delivered. Meanwhile, after three weeks, my original order from the website had arrived in the UK but due to new customs regulations, I was asked to pay nearly £50 to release the goods. So, a false economy and a lesson learned.
If you want excellent products backed-up with superb customer service, it has to be Salice UK.
5 augustus 2021
Review zonder uitnodiging
Antwoord van Salice UK
Thank you, we were sorry to hear about your issues with the other site, but we were more than happy to help.
Levante helmet
Recently purchased Salice levante helmet . Excellent product and service was first rate Dealt with a minor hiccup in delivery very efficently
29 juli 2021
Antwoord van Salice UK
Thankfully only a minor hiccup, glad you appreciate the service.
First class service
16 juli 2021
Antwoord van Salice UK
We always try to look after our customers, thank you for your feedback.
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