Salontotal.com Reviews 

J’ai commandé une 1ere fois sur ce site il y a quelques mois et tout s’était bien passé.
Par contre, j’ai passé une 2e commande qui est arrivée cassée chez DPD et cela fait 3 semaines qu’ils me répondent qu’ils n’ont pas toutes les informations alors que le transporteur m’a dit que le colis était cassé et non livrable.
Je ne peux les joindre par téléphone ( cela répond qu’ils indisponibles) et par Whats app ils me demandent de patienter…
J’ai repassé une nouvel commande car j’ai vraiment besoin de ces produits et si j’ai les mêmes déboires j’irais dans mon magasin spécialisé un peu loin mais pas trop d’autre choix.

Février 2026 :
Après mon avis sur Trustpilot? J'ai été contacté par la société qui a résolu mon problème et envoyé les produits sans attendre le retour du colis.
Finalement ça s"est bien terminé même si le temps entre la commande et la livraison a été long et laborieux. Merci à leur SAV.

Have ordered twice from them now. 1st time my item took 2weeks to come then 2nd time it didn’t come at all. They claimed yodel had it but yodel proved to me they didn’t have it. 2wks later & im still trying to get someone from salontotal to answer the phone to give me a refund 😡

Great service..

I ordered some shampoo for my mother last week. No issues. Order and paid online and fast delivery to Ireland 🇮🇪

THANK YOU.

Best shopping site I've seen so far. Delivery before the expected deadline. It deserves 10 stars.

Very fast shipping and the scissors were for the best price I found.Thank you for great service.

Before buying I was reading the reviews and got a bit afraid to buy but I had an excellent experience! Would highly recommend it

Facile per ordinare e veloci nella spedizione, ho gia preso piu volte

I still haven't receive the package.Live tracking shows that yesterday left your country.I had asked for an express delivery paying the additional cost but you informed me that you don;t do this.I believe that I won't have the packe not even the next week.This is what you can do to improve your eshop.

AVOID AT ALL COSTS!

Sent out faulty clippers in September I have returned the clippers by recorded delivery. Salontotal have had the clippers over 7 weeks no new clippers sent out and no refund. Terrible company will have to go to trading standards to get my money back.
Please use a reputable wholesaler's like Sallys as you will be covered if item is faulty ect…

The website is absolutely customer friendly. I found every information what I wanted. This shop was the only one, where I could buy my four products in same place.
Wide range of products with beautiful photos. The customer service was quick and helpful. DPD was a little slow, but is was signed on the order form.

The Wahn trimmer I purchased was considerably cheaper than the lowest price available in Ireland. The service and communications were good.
UPS were a bit slow delivering, and as usual just tossed the parcel over my gate.

Lieferung hat tadellos geklappt...innerhalb einer Woche zugestellt...hatte zuerst bedenken nach den Bewertungen...aber bekomme mein Produkt sonst nirgends...daher ....
Bin überglücklich...und die Preise....top...kann ich nur weiter empfehlen

My box was left open in my address and one product was empty,I’m very disappointed

I canceled an order on June 17 due to lack of availability of some items. I requested a refund of my money by email and today, June 26, I still have not received it. Finally I have requested a refund of my money via Paypal since it is impossible directly with them. They politely answer that they are going to refund it but they do not refund it. I consider this a scam. I will not buy anything from this store again nor will I recommend anyone to do so. And if you still want to risk buying in their store, try paying through Paypal. That way maybe you will have a chance to get your money back if something goes wrong.

Please avoid this website, they dont care about nothing , i still think its a scam im already waiting 4th week for package that should be next day, one week ago i said i want my money back and they said they agree, but 2days I've get information they will send my package again... still haven't received. Tragedy

The delivery was promised in 2-3 days, however a week has passed, and I havent received my order yet...

Took a month to get our order. Customer service is a joke. They sent a disclaimer claim form that threatens prosecution if you enter “false information”. Basically implying that you might be a thief while they hold your money and don’t deliver the goods.

Very good site, fast delivery, I had a problem with my order was resolved through wats app very quickly with no hassle would order from them again