Katie was very knowledgeable and helped us to get the holiday we really wanted. She was also very patient when she had to repeat herself as I am quite deaf. She was a real pleasure to deal with and I... Toon meer
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Kellie got us sorted with our cruise and has also come back to us to help with other questions since booking. Unlike other Travel Agents i have used in other companies who dont reply once they have ma... Toon meer
Bedrijf heeft geantwoord
Hi, I had been pondering over a winter cruise for almost a month, and when Joanna called me from the Cruise Centre, she very quickly made it easy for me to make up my mind. Very professional... Toon meer
Bedrijf heeft geantwoord
Quick email response with cruise details I requested. Gave me time to check everything over and get back to Debbie South at a time convenient to myself. Debbie answered all my questions quickly and c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Contactgegevens
3rd Floor, 35-37 Carrick Street, KA7 1NS, Ayr, Verenigd Koninkrijk
- 0800 019 0053
- webenquiries@scotlandscruisecentre.co.uk
- scotlandscruisecentre.co.uk
4,9
Uitstekend
732 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service
Debbie was a pleasure to deal with answering all our questions gave us great advice
Got us the best deal available at time very relaxed and no hard sell either
19 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank you very much for your wonderful review, Mr McLachlan. I am thrilled to hear that you had an excellent booking experience with Debbie. It is great she was a pleasure to deal with, answered all of your questions and gave you great advice. I hope you have a brilliant trip, please let us know if there is anything else we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Nothing was too much trouble😎
Nothing was too much trouble. Naomi was so pleasant and helpful in finding me the perfect holiday.
6 augustus 2025
Antwoord van Scotland’s Cruise Centre
Hello Pamela
Thank you very much for leaving such a wonderful review. I am thrilled to hear Naomi was pleasant and helpful finding the perfect Holiday for you. I will pass on your kind words to hear. Please do let us know if there is anything further we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Ally was very helpful
Ally was very helpful, took all the hassle out of searching the internet for hours trying to organise flights and a cruise. Ally has arranged several cruises for us now and it’s always first class service.
14 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank your for your kind word about our Sales Expert Ally. She will be thrilled to hear that you recieved first class service from her. I am delighted that Ally took the hassle out of searching the internet for hours to find your perfect holiday.
We really appreciate your repeat business and we wish you an amazing cruise when it comes around.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Excellent service. Thank you!
Excellent service from the Scottish Cruise Centre. Thank you
7 augustus 2025
Antwoord van Scotland’s Cruise Centre
Thank you for your wonderful five star review. I am delighted to hear you recieved excellent service from us at Scotlands Cruise Centre.
We wish you the most fantastic cruise when the time comes.
Kind regards,
Katie Parker
Scotlands Cruise Centre
Antwoord van Scotland’s Cruise Centre
Thank you very much for your five-star review, Jacqueline. I am delighted to hear your booking experience with us was friendly and cost effective for you.
Please let us know if there is anything further we can assist you with.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great service
Mem listened to my requirements & offered suitable options. Very polite & helpful
17 augustus 2025
Antwoord van Scotland’s Cruise Centre
Thank you very much for your five-star review, we truly appreciate you taking the time to pass on such positive feedback. I am delighted to hear that Mem listened to your requirements and offered options to match your requirements. It is great to hear your booking experience was helpful and polite.
I hope you have a wonderful trip.
Kind Regards
Caitlin Murphy
Scotlands Cruise Centre
Great Service
Naomi always give great advice and finds a good deal. Nothing is too much trouble.
11 augustus 2025
Antwoord van Scotland’s Cruise Centre
Dear Mrs McIntosh,
Thank you for taking the time to share your feedback with us and also for the 5 star rating. It gives us much pleasure to know that you've chosen to book with us once again and I will be sure to pass your kind words of praise onto our cruise expert Naomi. It has been our absolute pleasure to assist you and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Debbie
Debbie, Thanks for your help with the various options and helping us decide on the cruise
16 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Dear Mr McAllister,
Thank you for taking the time to review us. It makes our day to know that our cruise expert Debbie was able to provide you with a 5 star booking experience recently. Our whole team strives to keep our customers happy but we can only do it thanks to amazing customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent customer service
Had a great chat with Harris from cruise kings, very knowledgeable & helpful answered all my queries with ease & made my booking very easy
15 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
We are grateful for your feedback on our service and thank you for the 5 star rating. It is lovely to hear your kind words of appreciation for our helpful and knowledgeable cruise expert Harris and I will make sure that he receives your feedback. Thank you for choosing us and we wish you wonderful cruise when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Easy to book with Lisa
Easy to book with Lisa everything explained well also booked parking !
1 augustus 2025
Antwoord van Scotland’s Cruise Centre
Dear Mrs Findlay,
Thank you for your positive feedback on our service. I am happy to hear that our cruise expert Lisa made your booking experience seem easy with her 5 star service and will make sure that she receives your feedback. We are grateful that we had the opportunity to assist you and hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Antwoord van Scotland’s Cruise Centre
Dear Mrs McClue,
Thank you for taking the time to review our service. It makes our day to hear that our cruise expert Karoline was able to provide you with an excellent 5 star booking experience recently. It's our pleasure to serve customers like you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent service from this fantastic…
Excellent service from this fantastic travel agency. Kellie Buckland went above and beyond to help me find my perfect cruise.She worked past her working hours to help me and I cannot thank her enough. I will be definitely booking any future holidays with Kellie.
31 juli 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank you so much for sharing your feedback with us and for your kind words of praise for team our here at Scotlands Cruise centre. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company. It is lovely to hear that our cruise expert Kellie went above and beyond in her endeavors to find you the perfect cruise and I will be sure to share your feedback with her directly. I know it will make her day! We look forward to assisting you always.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Vicky was so helpful
Vicky was so helpful
Good communication skills
Explained everything effectively
Good offers from the company
29 juli 2025
Antwoord van Scotland’s Cruise Centre
Dear Miss Simpson,
Thank you for your positive feedback. It makes our day to hear that our helpful cruise expert Vickie was able to provide you with a 5 star booking experience recently. We do all we can to provide our customers with the best possible service and it always makes our day when a customer appreciates it. We are grateful that we had the opportunity to assist you hope to serve you again soon.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Fabulous service from Stacey
Our expert was Stacey, what a lovely and knowledgeable lady. She answered all our questions and gave us all the options. Made the whole experience really straightforward and reassuring.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Dear Mr Vincent,
Thank you for taking the time to share you feedback with us and also for your kind words of praise for our cruise expert Stacey. It is lovely to hear that she was able to provide you with a fabulous 5 star service thus making your whole booking experience straightforward and reassuring. I will make sure that Stacey receives your feedback. I know it will make her day! Thank you for choosing us and we wish you a most enjoyable trip when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Excellent experience as usual with the…
Excellent experience as usual with the Scotland Cruise Centre
Very knowledgeable, professional and great to deal with
4 augustus 2025
Antwoord van Scotland’s Cruise Centre
Dear Mr Lynch,
Thank you for your positive feedback of our service and also for the 5 star rating. We are thrilled to hear that you've chosen to book with us again and that our team provided you with an excellent booking experience as usual. Your kind words encourage us to continue doing our best to make sure that every customer's experience is a memorable one. We look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Cruise booking - outstanding service
Sharon, my cruise specialist, provided exceptional service from my initial enquiry to booking my cruise. They were present at every step, offering comprehensive support with detailed information about the various ships I was interested in and the ports they visited. I am incredibly grateful for Sharon’s professional and knowledgeable assistance, and I will definitely book through Scotland’s Cruise Centre again!
7 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. It is lovely to hear that our professional and knowledgeable cruise expert Sharon was able to provide you with an outstanding booking experience recently. It fills us with pride to know that our service is valued by our customers and I will make sure that she receives your feedback. We are grateful that we had the opportunity to assist you and hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
F Thomson
We have been booking cruises through Scotland’s cruise centre / cruise kings for a number of years now. Today my cruise was booked with the help of Kerri who we dealt with on a previous cruise of ours. I was so glad when I saw her name again on our present quote. She was very helpful and knowledgeable with the help I needed. It’s lovely to chat to her about cruising.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Dear Mrs Thomson,
We are so grateful that you took the time out of your day to share your feedback with us and delighted that you have chosen to book with us again. It is lovely to hear your kind words of praise for our cruise expert Kerri and I will be sure to share your feedback with her directly. We truly appreciate your continued custom over the years and thank you once again for giving Scotlands Cruise centre the opportunity to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Great experience
Naomi was very helpful. Friendly, mannerly and a pleasure to book with her.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank you so much for sharing you feedback about our service. We are glad to hear that our helpful and friendly cruise expert Naomi provided you with a great 5 star booking experience recently and that she was a pleasure to book with. I'll be sure to pass your kind words onto her directly. I know it will make her day!
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Kelly made the process easy for me, 5 star service. Listened to everything I said and provided it all. Thanks so much
Kelly made the process easy for me
31 juli 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank you for your positive review of our service. We are delighted to hear that our cruise expert Kellie was able to provide you with a 5 star booking experience recently and that she made the process easy for you. I will make sure that she receives your feedback- she'll be thrilled to hear your kind words. Thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
Great service
Chris was so knowledgeable about the cruises available to us. He dealt with our enquiry quickly and was able to answer all questions to help us reach our final decision.
31 juli 2025
Review zonder uitnodiging
Antwoord van Scotland’s Cruise Centre
Thank you for taking the time to share your feedback with us. It makes our day to hear that our cruise expert Chris was able to provide you with great 5 star booking experience recently and I will be sure to pass your kind words of appreciation onto him directly. It has been our absolute pleasure to assist you.
Kind regards,
Melissa Gambles
Scotlands Cruise centre
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