Debra and Danielle are a wonderful team. We organised a birthday party cooking class and everyone enjoyed being hands on with some great food at the end of the evening. Defo recommend it for a birthda... Toon meer
Bedrijf heeft geantwoord
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Learn to cook new foods in a fun and supportive environment along with great tips including things such as how to use your knives that you can’t get from a cookbook . Debra and Danielle are great.
Bedrijf heeft geantwoord
Was considering season knives for a while for work, I decided to try the Season 2 chefs knife and although it came beautifully boxed and presentation was lovely, when I went to use the knife it felt q... Toon meer
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I would give 10 stars if I could. Debra, the manager at the Crouch End shop, was absolutely outstanding. She was so kind, and went the extra mile to help me with an item; looking up my receipt on th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. Season is a cookshop run by people who cook. We design our own ranges, and we don't do fake claims, fad products, or cheap things that let you down twice - once when they break, and every day before that. Season S4 knives, with 67-layer Damascus blades, and the whetstone and guide to keep them sharp. End grain boards, the kindest thing you can put under a good edge. Tri-ply stainless pans that take heat to the edge of the pan, not just the middle. Cast iron casseroles in colours you'll want on the table - and the 26cm is £100. What comes with them matters as much: how to use it, how to look after it, and straight answers from people who know. Free UK delivery over £80, 30 days to change your mind, and knife sharpening in our stores. Come and see us in Balham, Crouch End, Islington or West Hampstead, where our cooking school runs classes too. Cook like it matters.
Contactgegevens
West End Lane, NW6 1SD, London, Verenigd Koninkrijk
- 020 8185 0257
- hello@seasoncookshop.co.uk
- seasoncookshop.co.uk
4,7
Uitstekend
148 reviews
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Great customer service
I felt I had to write this review after reading some poor reviews about communicating. I recently placed an order for a pasta maker on next day delivery when it wasn’t despatched I emailed them to ask why, they replied the same day and the pasta maker was on preorder which I didn’t read before placing my order. I was offered a refund which I accepted and this was processed straight away. First class customer service, thank you
31 december 2020
Review zonder uitnodiging
Antwoord van Season
Thanks so much for the positive feedback David. Of course, better still for us would be to get our hands on some pasta makers - hopefully any day! All the best, Jason
A good product at a good price.
21 december 2020
Excellent in every way
Excellent in every way! Fabulous range of quality products, great pricing. Above all, first class helpful service over the telephone to answer our questions. Despatch/delivery prompt and efficient and the goods very, very well packaged. Will deal with Season again and highly recommend them.
9 december 2020
Review zonder uitnodiging
Antwoord van Season
Thanks so much for taking the time to write such a positive review Michael. It's not just 'sales' to us - we're staffed by chefs and cooks who actually care about what they're doing and our customers, so it gives everyone a big smile when it's recognised!
Antwoord van Season
Thank you Nicole! Happy carving!
Fantastic response after a problem
So after an issue with the item I received I had a call from the Director and we've found a way to resolve it quickly without fuss. Very refreshing customer experience that's rare in online retail.
8 december 2020
Antwoord van Season
Thanks so much for taking the time to post this Mark. We do love a happy ending!
Best wishes,
Jason
Excellent value
Excellent value, delivered promptly and a superb product. Well worthy of five stars!
8 december 2020
Antwoord van Season
Thanks so much Clarke!
Excellent service!!
2 december 2020
Antwoord van Season
Thanks for taking the time to post a review JC!
Really prompt and efficient delivery
Really prompt and efficient delivery! Couldn’t fault it
2 december 2020
Antwoord van Season
Thanks so much for taking the time Lulu!
Antwoord van Season
Thanks for taking the time to leave a positive review Jack!
Still waiting for my order or any…
Still waiting for my order or any information about the order. Wrote an email to enquire and no response. Ordered 14 days ago, but nothing as yet.
18 november 2020
Review zonder uitnodiging
Antwoord van Season
Hi Chris. So sorry we didn't reply to your email. Some of our staff were staying at home over the Covid thing, we had a major influx of enquiries, and this one slipped through the net. Poor service on this occasion, and our heartfelt apologies. I believe the team have since been in touch with you and your order is going out today to be with you tomorrow, but if you have any further issues, please feel free to reach out to me at jason@seasoncookshop.co.uk Many thanks for your patience, Jason
Excellent
Great service and price. Set of knives ordered at 11pm and posted out the next morning for next day delivery. You can’t really ask for more.
Items were packaged really well.
Thank you.
13 november 2020
Review zonder uitnodiging
Antwoord van Season
Thanks so much for taking the effort to leave such a positive review Karen - it means a lot to all the staff here!
Having problems with communication with this company not answering phone or replying to emails
Having problems with communication with this company
9 november 2020
Review zonder uitnodiging
Antwoord van Season
Hi Elizabeth. So sorry to hear of your difficulties in contacting us. The stores are sometimes very busy, so we'll admit the phone sometimes doesn't get answered when we're with customers. I haven't seen an email from you, but if you would like to forward the email to me at jason@seasoncookshop.co.uk we will be happy to help. All the best, Jason
Highly recommend this Company
Highly recommend this Company; their customer service is first class!
7 oktober 2020
Review zonder uitnodiging
Great product at a good price
Great product at a good price, good communication, delivered on time the next day.
8 juli 2020
Review zonder uitnodiging
Antwoord van Season
Thanks for the positive comments Joe. So glad you enjoyed shopping with us. Hope to hear from you again soon!
Ordered 4 Leonardo white wine Puccini…
Ordered 4 Leonardo white wine Puccini glasses, very good quality, excellent! recommend.
1 juli 2020
Review zonder uitnodiging
Antwoord van Season
So glad you like them Michael! Couldn't agree more - they're a bit different without being gimmicky - entirely beautiful. Cheers!
Great experience
Great customers assistance, focused on give rapid solution, kept updated about my order and delivery time was extraordinary. Thank you Jason.
30 juni 2020
Review zonder uitnodiging
Excellent all-round.
Kept me informed.
Competitive price
Well packaged
Dispatched quickly.
21 juni 2020
Review zonder uitnodiging
Faultless
Ordered some Wusthof knives after years of wanting some which have exceeded every expectation I had of them. The customer service was amazing, there was a slight delay as they were out of stock when I ordered but stock was back in within a couple of days and they kept me updated the entire time. The box and packaging was immaculate, I'm so used to receiving damaged, ripped parcels but this didn't have so much as a scratch on it. Very excited to use Season again!
17 juni 2020
Review zonder uitnodiging
Antwoord van Season
Thanks so much for the positive comments Luke. We're very excited to have you as a customer!
Great service
17 juni 2020
Review zonder uitnodiging
Antwoord van Season
Thanks for taking the time to leave a positive comment Kieran.
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