The garments I ordered were very good quality. Unfortunately two if the items did not suit me, one too big and one too small. However I found the return and refund process excellent
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Lees wat reviewers zeggen
Ive found this company to be really accommodating and responsive. Clothes arrive within a couple of days and are well presented. The prices are very good. I managed to order the wrong size, emailed... Toon meer
Unpredictable sizings!! Bought 2 jumpers, sizes 12-14 and 16-18, (I'm a 14-16) paid for delivery, both came, smaller one massive so sent both back, paid for returns. Ordered 8-10 on expensive next day... Toon meer
It was " exactly as it says on the tin". In other words, exactly as listed. The size, design, colour, material, quality were all just as described in the listing. My husband was very pleased. It was p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
Contactgegevens
Unit B3 Phoenix Trading Estate, London Road, GL5 2BX, Stroud, Verenigd Koninkrijk
- 01453 297447
- team@secretlabel.co.uk
- secretlabel.co.uk
4,1
Goed
169 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great product and super speedy…
Great product and super speedy delivery. What a find Secret Label is! Some real bargains and lots of choice.
18 augustus 2025
There's no accurate sizing information
There's no accurate sizing information, so only 3 of 9 items I ordered fit remotely well. That would be fine if I didn't have to pay to return the items, but even so it's not that big a deal. However, not being able to return items when the banners boast 60 day easy returns and the web page boasts 30 day easy returns. I've followed all the instructions and still am not able to return these items.
30 augustus 2025
Review zonder uitnodiging
Lots of great bargains here
Lots of great bargains here. Website is easy to navigate and orders arrive quickly. Definitely worth a browse!
21 juli 2025
Swift delivery poor sizing.
Ordering was simple.
Delivery was faster than expected.
Good quality garment.
My only gripe was the sizing of the garment.
A so called medium was closer to an XS!
The price was so inexpensive, I'll be able to customise it so I can get it on!
18 juli 2025
Good style and fit. Will use them again.
Parcel arrived promptly and items as described. Style and fit were good. I would use again
18 juli 2025
Secret Label is a really good idea for…
Secret Label is a really good idea for selling off surplus stock. Areas that could be improved are making individual reviews for specific clothes items available to read and also, for the product I bought, one of the photos had been "photo-shopped" which gave a misleading impression of what it was like.
19 mei 2025
Antwoord van Secret Label
Hi Daphne, thanks for your feedback. We do provide reviews for individual products, you can find a link for reviews of each product under the title, on the product page. Obviously brand new stock will be unlikely to have reviews - as they have not had time for feedback yet.
Good prices
The prices are competitive are competitive, albeit that the range is a bit limited. Very satisfied with delivery and service.
18 juni 2025
Quick delivery and very good products
17 juni 2025
I like the dress very good fitting. And the delivery faster.thanks
The dress was with the same type .Which I ordered very good. The size was ok good quality.Happy for it.
19 mei 2025
Sizing issue
I ordered some jeans that were supposed to be a size 14, they were more like a size 16/18
Bit disappointed
22 mei 2025
Review zonder uitnodiging
Very happy with my buy
Very happy with my buy. Good quality item and would definitely purchase again.
22 april 2025
Superb service and products.
Since finding Secret label the items i have bought have been amazing quality at great prices .
I was sent a wrong item but it was in a correct bag so I did not blame the company. They were exceptional in their response and I received the correct item the following day. Superb service.
17 april 2025
Great idea to save fast fashion waste…
Great idea to save fast fashion waste would definitely purchase again.
18 maart 2025
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