I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Toon meer
Bedrijf heeft geantwoord
3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Toon meer
Bedrijf heeft geantwoord
Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.
Contactgegevens
Unit 6, Pennybridge Business Park, Pennybridge Ind. Estate, BT42 3HB, Ballymena, Verenigd Koninkrijk
- 028 2585 0000
- sales@seriousfishing.com
- seriousfishing.com
4,3
Uitstekend
900 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The postage just took to long for me
The postage just took to long for me, almost 3 weeks for my goods to arrive, competitive prices and good quality but just to slow, 🙁
11 november 2023
Review zonder uitnodiging
The staff in here are excellent
The staff in here are amazing. Darren, Tom and Trevor have been so helpful to my 13yr old fishing fanatic son. They are interested and have given him excellent honest advice. Very reasonable prices too. We frequently shop here.
13 oktober 2023
Review zonder uitnodiging
Fabulous company
Brilliant! Good communication updates and quick delivery.
20 november 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Many thanks for the review! Please do keep us in mind for any future fishing purchases!
Antwoord van Serious Fishing
Thanks for the 5 stars Steve!
Serious Fly Fishing the place to go for your fly tying needs
Serious Fly Fishing is a super online fly shop, they are my go to place when I need materials and hooks.
19 november 2023
Antwoord van Serious Fishing
Thanks for the review Robert. Please do keep us mind for any future purchases!
I received my order on time for these…
I received my order on time for these two rods were Christmas gifts for my two brothers. There is no doubt that they are going to like them.
7 december 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the review Jose. I hope your brothers enjoy using their new rods!
Antwoord van Serious Fishing
Thanks for the 5 star rating Alan!
Antwoord van Serious Fishing
Thanks for the review William!
Took 5 days
Took 5 days to email me that items not in stock and may be in next wk,
22 november 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Good afternoon. Apologies for the delay with your order. We currently list goods as "Stock available" for items we can obtain from our suppliers in approx. 3-5 days and would usually be in touch if it goes beyond this timeframe. Whereas any goods we hold stock of will note "In stock, ready to ship". Our team aim to keep customers as up-to-date as possible if there are any unexpected delays.
Unfortunately we are unable to advise further without a name or order number.
It took around 3 and half weeks to…
It took around 3 and half weeks to complete my delivery and they have sent me a wrong rode instead of Right side the reel was in the Left side, and there wasn't any description was given regarding it...
19 oktober 2023
Antwoord van Serious Fishing
Hi Joshua. I'm very sorry to hear of the issues. I'm unsure if you received our previous email updates noting stock delays.
I have checked with Neil from our shop regarding your rod combo and he has noted the reel is ambidextrous. If you may wish to contact us and we can advise how to change to your preference.
First class company.
Great product's price and delivery.
All round great company to deal with.
15 oktober 2023
Antwoord van Serious Fishing
Thanks Tony. We appreciate the 5 stars! Hope we can be of assistance again soon!
Brilliant service.
Kept me informed at all times.
Sadly let down by their suppliers.
Otherwise brilliant service.
14 oktober 2023
Antwoord van Serious Fishing
Thanks for the review John! We're pleased to hear a member of our team kept you well updated!
Antwoord van Serious Fishing
Hi Robert. We're pleased to hear you were happy with the pricing! If there are any goods you require urgently, please do not hesitate to contact us and we can confirm availability.
The ultimate test of any fishing rod is…
The ultimate test of any fishing rod is its performance on the water, and the rods from this store consistently deliver. Their quality and craftsmanship translate into improved casting distance, accuracy, and fish-fighting capabilities, leading to more successful and enjoyable fishing trips.
22 oktober 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the review Phoebe! We're pleased to hear the fishing rods have served you well!
Antwoord van Serious Fishing
Thanks for the 5 star rating David!
I received my order ahead of time
I received my order ahead of time, great service. I would highly recommend
24 september 2023
Antwoord van Serious Fishing
Many thanks for the positive feedback Adrian!
Awful experience
Awful experience, automated responses to my issue of over a months delay on delivery. Was told I would be contacted by Serious fishing but never heard from anyone, even after I took time to say I wouldn’t be posting a poor review on line (as prompted by Serious fishing). Suggest you get actual people to look at your customer feedback and not bots, extremely poor customer service.
17 september 2023
Antwoord van Serious Fishing
Hi Chris. I'm sorry to hear of the issue. Upon checking, an automated reply was sent but also a follow-up email was sent 11th September (this may possibly have feel into your junk mail folder). In the email we apologised for the delay in responding as our usual customer service representative was on annual leave and we provided tracking and arrival date for your order. We have attempted to phone to discuss this but have had a little difficulty getting through.
Huge let down!
Ordered an item, which on the website didn’t say out of stock, it just wrote will ship in approx 3-5 days.
5 days later, I still didn’t have the item, just one email saying their were delays in stock.
9 days later still nothing so I emailed and got a response saying their are delays and it’s going to be 7 days more before they HOPE to get stock.
So by the time I would get it a month would of gone past.
This was for a 13 year olds present, which I ordered well before his birthday and now it’s gone past and I still have nothing. Every day he phones for an update just for me to disappoint him more.
Please Serious Fishing just state the item is out of stock for up to 3-4 weeks so people looking for items know where they stand!!
5 oktober 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Hi Mark. As per our email, any goods we do not stock note an approximate shipping timeframe - in stock goods note "In stock, ready to ship" instead. This allows our customers access to a wider range of goods. Apologies once again as this timeframe was extended on this occasion. Upon checking, your order was cancelled and refunded as requested.
Product arrived
Product arrived today ordered about 3 weeks ago thought id come back and give a review as Amy the sales woman kept me up to date with everything and apologised - very pleased with the communication even tho the order was delayed - bought a nice Pen 5000 combo
2 oktober 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Many thanks for the review. We're pleased to hear you were happy with how you were updated - apologies once again for the delay with the order. We hope you enjoy using the product!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.