I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Toon meer
Bedrijf heeft geantwoord
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Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Toon meer
Bedrijf heeft geantwoord
3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Toon meer
Bedrijf heeft geantwoord
Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.
Contactgegevens
Unit 6, Pennybridge Business Park, Pennybridge Ind. Estate, BT42 3HB, Ballymena, Verenigd Koninkrijk
- 028 2585 0000
- sales@seriousfishing.com
- seriousfishing.com
4,3
Uitstekend
900 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great
Bought lovely fishing gloves as a present but we’re too
small so had to return, communication with Serious Fishing was great, am waiting for refund I order to
order bigger size. Amy was very helpful.
11 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Many thanks for the review Pauline!
Order not arrived...
I've had an email to "review my purchase" from Serious Fishing but haven't even received my order yet?! I've had two generic emails to apologize for the delay but I contacted them directly last Thursday (it's now Monday of the following week) to ask how long it was going to be and have still not had a response, very disappointed, if I had known it would be this long I would have purchased elsewhere...
4 september 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Hi Mark. I'm sorry to hear of the issue with the order. Unfortunately I am unable to locate your order without further information. A member of our team has been on annual leave which led to a delay in some response times but all emails have now been responded to within a working day. If you require further assistance, please do not hesitate to reach out to us again via email or call us on 028 2585 0000.
My order was cancelled due to a…
My order was cancelled due to a ‘pricing error’ on the website. I never got an update so had to buy the product elsewhere.
12 augustus 2023
Antwoord van Serious Fishing
Hi Vinnie. As per our previous response to your feedback, we had been looking into the pricing and stock availability for you and the order was placed before we had confirmed this. Unfortunately we did not hold any stock and the supplier since increased the price, making it cost-prohibitive to proceed. Apologies once again for this unexpected issue.
The map feeder rod witch Im bought from…
The map feeder rod witch Im bought from hou shop is damage, Im send email about this problem and no body contact with me, and I dont know what i have to due, my opinion about this shop is negative, if this happend in other Stationary shop probly the services will be change this rod, used twice crack in holl small fish
11 augustus 2023
Antwoord van Serious Fishing
Hi Pawel. My apologies there was a delay in response to your email due to some members of our team being on annual leave. A member of our team has since responded to your email but awaits your response. If you can please get back in touch with us as we are keen to resolve the matter.
Excellent overall
I bought a MAP margin pole which, with the offer price and free delivery from NI to mainland UK was excellent value compared to anywhere else. It arrived very well packaged inside the advised delivery time with good comms from the courier.
11 augustus 2023
Antwoord van Serious Fishing
Thanks for taking the time to leave a review. We're pleased to hear your order ran smoothly.
Well done keep up your hard work company Good service Good product…
Good company Good service Good product Good price
10 augustus 2023
Antwoord van Serious Fishing
Many thanks for the positive review!
Fantastic service and great choice of…
Fantastic service and great choice of fly tying materials
8 augustus 2023
Antwoord van Serious Fishing
Thanks for the 5 stars Paul!
Excellent Fast Service
Excellent Fast Service - although only a small order, I was surprised to have received it so quickly. Will use again.
9 augustus 2023
Antwoord van Serious Fishing
Thank you Robert. We look forward to assisting with any future purchases!
Speedy no fuss service
Speedy no fuss service from making the order to it coming through my letter box.
5 stars for products and service.
10 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the positive feedback!
Very prompt and professional service…
Very prompt and professional service plus good flies which catch fish!
29 juli 2023
Antwoord van Serious Fishing
Thanks for the 5 star rating!
Serious fishing
Serious fishing? Seriously good all round!! Advice, customer service, selection and know how, they tick all the boxes!! From the beginner (me) to the pro they have all the gear and helpful advice and tips that you need!! I purchased a new fly rod recently and on my first outing with it I just couldn’t get on with it, contacted the guys and they had no issue at all exchanging it with something more suitable for me. Will 100% be back to the shop in the future for further purchases without doubt!!
25 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Many thanks for the review Robin! Please do not hesitate to contact us if you require any further advice - we are always happy to help!
My order was cancelled by Serious…
My order was cancelled by Serious Fishing due to having the ‘wrong price’ on their website. They didn’t seem to know what the right price should be!
I found the product for the same price elsewhere.
13 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Hi Vinnie. As per our previous response to your feedback, we had been looking into the pricing and stock availability for you and the order was placed before we had confirmed this. Unfortunately we did not hold any stock and the supplier since increased the price, making it cost-prohibitive to proceed. Apologies once again for this unexpected issue.
Antwoord van Serious Fishing
Hi John. Upon checking, your order was dispatched from the UK 19th and arrived with you in the US 24th. DHL usually send text or email updates directly but there can be slight delays as good process through customs when travelling internationally. Thanks for shopping with Serious Fishing!
Great Customer service
Great Customer service. Low on prices.
16 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the review! We aim to keep our prices as competitive as possible!
Quick and easy service
I placed my order and within a week I had my new fly rod.
Excellent service.
26 juli 2023
Antwoord van Serious Fishing
Thanks Thomas. We hope you enjoy using the rod!
Good quick service and correspondence…
Good quick service and correspondence on any issues with order. always welcomed.
25 juli 2023
Antwoord van Serious Fishing
Thanks for the 5 star rating Samuel!
Antwoord van Serious Fishing
Thanks for the review. We're pleased to hear you were happy with the service!
Excellent service and excellent pricing…
Excellent service and excellent pricing also quick delivery 👍🎣🐟
1 augustus 2023
Antwoord van Serious Fishing
We're pleased to hear your order arrived promptly! Thanks for the review!
Great customer service!
Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficiently. Great customer service. Will definitely use again.
8 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for choosing Serious Fishing! We hope you enjoy using the reel!
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