I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Toon meer
Bedrijf heeft geantwoord
3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Toon meer
Bedrijf heeft geantwoord
Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.
Contactgegevens
Unit 6, Pennybridge Business Park, Pennybridge Ind. Estate, BT42 3HB, Ballymena, Verenigd Koninkrijk
- 028 2585 0000
- sales@seriousfishing.com
- seriousfishing.com
4,3
Uitstekend
900 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Postage excessive and slow
4 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Hi Daniel. We're sorry to hear you were not happy with the postage service. Upon checking, you selected the Royal Mail 24 service. As noted on our site, we advise around 1-2 days for delivery. It appears the order arrived within this timeframe. We do also offer DHL as a fully tracked service if it may be of interest for any future purchases. Orders over £50 currently have free DHL shipping.
Antwoord van Serious Fishing
Thanks for the 5 star rating!
A very long wait!
After making an order of about 10 items 4 weeks ago, I still haven't received my products yet.
14 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Hi Graham. Apologies once again for the delay with your order. I note a member of our customer service team sent an email informing you there was a stock delay, due to our supplier's systems being down. Any out of stock items would note they "will ship in approx. 5-7 days". Upon checking tracking, your order has been marked as delivered - if it has still not been received, please do get back to us.
Neil an absolute gentleman….
Always a good selection of high end stock in the shop and online, staff always very pleasant and professional.
Neil is an absolute gentleman who always goes above and beyond to get the customer what they want/need.
12 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Many thanks for the review! We'll be sure to pass on your feedback to Neil!
I purchased a penn tidal surfcaster…
I purchased a penn tidal surfcaster from serious fishing, it was not in stock but they did everything they could to get it for me and kept me up to date with emails keeping me informed all the time of what was happening, I can't thank them enough my rod arrived in plenty of time for my trip, I will definitely be purchasing from serious fishing again
12 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the 5 star rating Stephen! We're pleased to hear you were happy with the service and updates!
Antwoord van Serious Fishing
Thanks for the review! Look forward to assisting with any future purchases!
Quality product, fast delivery, easy to use website.
I purchased some saltwater flies which aren't that easy to source. I forget exact days and times, but the time from order to receiving them was minimal. I will definitely use them again in the future as the delivery time was good and the quality of the flies is top notch.
28 juli 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the review Ray! Hope we can be of assistance again soon!
Tried to obtain information on delivery…
Tried to obtain information on delivery of an intended purchase. Received automated reply that a Sales Person would contact me.
No person contacted me despite another request from me.
Decided that Serious Fishing was not serious about me as a customer so purchased the item from another supplier.
1 juli 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Hi Brian. Upon checking, we have sent you a number of emails in response to your query and you also responded to a member of our customer service team's email. Your query was sent Friday evening and we responded the next working day - Monday. We provided the shipping information requested and also forwarded you our contact number for future reference.
Awesome customer service
Just received my new rod less than 48 hours after ordering it - packaged fantastically
Great price and free delivery - what more could you want
Awesome customer service
4 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for choosing Serious Fishing! We're very pleased to hear the order arrived promptly!
Great product for a great price and was…
Great product for a great price and was delivered very quickly. Has great range of products at very competitive prices.
12 juli 2023
Antwoord van Serious Fishing
Thanks for the review - I hope we can be of service again soon!
Antwoord van Serious Fishing
Many thanks for the review Douglas!
Excellent personal service when my…
Excellent personal service when my order was delayed.
2 augustus 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the 5 star rating!
Antwoord van Serious Fishing
Thanks Roger. We look forward to assisting with any future purchases!
Antwoord van Serious Fishing
Thanks for choosing Serious Fishing!
Quick delivery,Excellent…
Quick delivery,Excellent communication,Will shop again from Serious fishing.
7 juli 2023
Antwoord van Serious Fishing
Thanks Michael! Hope we can be of assistance again soon.
Kit was great value [imo] and delivered…
Kit was great value [imo] and delivered as advertised. Communications of expected delivery (including slight delay owing to bank holidays) was excellent. Kit works really well in park, just need some water and fish for confirmation! 😊
20 juli 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the 5 star rating Paul. We hope you enjoy using your new kit!
Was charged 4-75 for postage and due to…
Was charged 4-75 for postage and due to various issues such as no stock and a bank holiday my order took nearly two weeks to be completed.I will say when they realised there was an issue they did try their best to resolve
14 juli 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
We're sorry to hear of the delay with your order - unfortunately we are unable to look further into the matter without the order number or name on the order. Our standard shipping rate is £4.50 for delivery within the UK but free shipping currently applies on orders over £50. We are always happy to look into any unexpected issues - please do not hesitate to contact us if you require assistance with an order.
Purchased the net online I was up to date from purchase to delivery
Really pleased with my purchase
20 juli 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Thanks for the review Philip!
Great product for great price delivery…
Great product for great price delivery was quick great service all round
11 juli 2023
Review zonder uitnodiging
Antwoord van Serious Fishing
Many thanks! Please do keep Serious Fishing in mind for any future purchases!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.