ServiceSport UK Reviews 115

Excellent service from Dale. He was friendly, polite and knowledgeable. He was very thorough is trying to find the problem as it turned out the parts that were thought to need replacing were not the problem.

Dale came to our NH corporate site. Always reliable and knows the technogym kit well, always friendly.

Stephen always goes above and beyond to do what he can to help.

I was driving along M6 doing 70 mph in the middle lane, which as far as I know, is the speed limit on the motorway.
I saw this white van weaving in and out of lanes in my mirror. Then I see the van close up behind me, and I could see the driver shouting at me and making a rude hand signal.
I am not sure what I did to annoy him? apart from keeping to the speed limit, and if that was his problem, he should have overtaken in the 3rd lane.
I complained about the incident to the company, and they said they would investigate and get back to me.
They did not get back to me.
Do you want to buy sports equipment from a company that employs aggressive and rude drivers?

Don’t believe all you read - I ordered in Jan, received a confirmation email and my order arrived 10 days later. Admittedly I did call them to find out when the item would be delivered but the lady was very polite and helpful.
She told me the item would be delivered the following day by UPS and it was!
I found the company to be efficient and very useful.

I Didn’t need to worry about previous bad feedback, service was good with quick delivery. Ordered Saturday arrived Tuesday morning

My item was meant to be delivered mid-may, following a notification of a weeks delay. It never delivered. I contacted them many times over the phone and they said they would get back to me. Heard nothing back each time. Have racked up £8 in phone bills, £100 out of pocket and now I can't get a single response from them. Can only assume they are a fraudulent, scamming business. They don't even deserve one star. Shocking!

Absolutely fantastic experience with ServiceSport, for months we have been trying to get a company to repair our Treadmill and have been messed around so much, until we found ServiceSport! From speaking with Simon and James their standard of service has been fantastic, within a week from posting the faulty item to them they had it repaired and sent back to us and we now have a working Treadmill! Several companies previous to using ServiceSport said we would need a new MCB and would cost over £1,300 ServiceSport gave us the best advise and were able to repair the device giving us a huge saving! Couldn't recommend ServiceSport enough! THANK YOU

Paid to have full service of gym kit. £500 for only 2 1/2 hours visit, I didn't feel it was very comprehensive. Then advised that they could not source parts that needed to be repaired. I Provided full inventory prior to service, the kit is Matrix and pretty new, so not like this is obsolete equipment. Poor response times and level of service would not recommned to independent gym owners.

Absolute incompetence from the company.
Took payment for replacement parts, made excuses for lateness of delivery by saying the US supplier had been slow. After several months of further pressure and questions they realised had never actually put the order through. Said they would make a refund. Never processed it and took 6 weeks and several calls and emails to get it done.
Management never available and usually in 'board meeting' if you want to complain
3 separate incompetent staff dealt with: Nick Lester, Luke Southworth and David Pennington.

I can highly recommend them!
A very expensive and complex item of Gefen audiovisual equipment went dead just after the warranty period expired. I contacted the suppliers, who kindly referred me to James Oliver at ServiceSport.
He contacted me within hours, suggested the power supply may be at fault, and quoted a price for the repair on that basis, together with a turn-around time of two weeks. He made helpful suggestions on packing for the equipment to ensure it arrived at ServiceSport without further damage, and immediately emailed me to say it had arrived, and that it was indeed the power supply that was at fault.
About a week later Simon Macdonald contacted me to say the equipment had been successfully repaired, and confirmed the cost was as quoted. I received the equipment on a next day delivery, and it works as good as new, with a 6 month guarantee on the repair as a bonus!
James Oliver and his colleagues at ServiceSport know their electronics, and provided me with a very responsive and friendly service.

Eddie Tucker

I have been working with ServiceSport for a few years now and always come up with a solution to an issues. The refurbished equipment is of very high quality and engineers are very knowledgeable.
If you run a gym facility you need look not further to get your kit serviced and replaced,

I have been using Servicesport for over 10 years now and it has been 10 years of great service.