They made submitting a claim very easy. There was a quick response approving the claim and I had my replacement device a day later. I have dealt with "warranty" situations with large cell providers an... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
If I could leave less than one star I would. I purchased a galaxy fold recently placed it directly in a case so it wouldn't get damaged. This specific case uses adhesive to stick to the phone and crea... Toon meer
Bedrijf heeft geantwoord
The staff at the service center was extremely friendly and professional. They explained what was wrong with the phone, and clearly explained the steps they took to fix it. While they could have just r... Toon meer
Bedrijf heeft geantwoord
This was my second time breaking a zflip 6 screen after knocking my phone off a table. Within 6 months of the first one! I expected some kind of pushback just due to that fact. Not at all. Everything... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reinventing device ownership experiences, globally!
Contactgegevens
5608 17th Ave., 98107, NW Seattle,, Verenigde Staten
- us_support@servify.com
- servify.tech
4,5
Uitstekend
714 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Excellent
Every part of the interaction was friendly, helpful and absolutely great communications. I am seriously impressed. And I never write reviews.
3 juli 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
very complicated to use
Easy to use, no issues. I would use it again
10 juli 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
They saved my day!
I came to this store after been told at Samsung Service center that they didn't have the parts my phone needed. They fixed my phone in 2 hours, it had a cracked screen and the back part, so I was able to go back to work soon. They definitely saved my day...Thank you so much!
11 juli 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
My phone was rep
PHONE IS FINE AND BEING REPLACED AS ADVERTISED.THANKS FOR THE AWESOME SERVICE.
4 juli 2025
Review zonder uitnodiging
Antwoord van Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
This was possibly the easiest claim…
This was possibly the easiest claim I've ever filed. The work was done quickly and I'm very happy with the fix. Everyone was friendly and helpful across the board!
3 juli 2025
Review zonder uitnodiging
Antwoord van Servify
Thank you for the feedback.
Samsung/Servify upgraded my phone for free
Samsung/Servify send me a 512 GB version of the default 6 instead of the 256 GB as a way to apologize for the delay which is awesome thank you!
28 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Easy to accomplish especially if…
Easy to accomplish especially if warranty is still valid. Quick turnaround time and device appears to be working as it should.
20 juni 2025
Review zonder uitnodiging
Antwoord van Servify
Thank you for the feedback.
Ease of process!
24 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Fast service
Fast service, my device was replaced within 48 hours and customer service made the process easy.
12 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
I have never had so much problems…
I have never had so much problems initiating a claim and finalize it. This time was a nightmare. The only good thing they have is when you are able to finally get a live representative. They are very useful respectful and helpful. That’s why I am able to read them with two stars otherwise I will put zero.
16 juni 2025
Review zonder uitnodiging
Antwoord van Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Fast, Free Service
The repair team got me in on the same day and had my screens repaired within an hour, and for zero charge!
17 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Super easy
Super easy. One phone call with and agent and my repair was scheduled for the next day. My repairs were great and done in a few hours.
17 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Samsung Care+ really does not care.
Over two weeks for my work replacement phone. Over 10 calls. I can not recommend samsung care plus to anyone I know. The service was the worst.
22 mei 2025
Review zonder uitnodiging
Antwoord van Servify
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Super easy to file
Super easy to file. It was done faster than I expected it to be. Just an all around great experience from an unexpected accident.
12 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
The claim process was super simple and…
The claim process was super simple and quick. I got the replacement within 24 hours. This isn't the first device or time I've used them on. Everytime they come through... easy and quck!
10 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Replaced my broken phone in 48 hours
Replaced my broken phone in 48 hours
3 juni 2025
Review zonder uitnodiging
Antwoord van Servify
It's always good to see customers happy! Thank you for the feedback.
Fast handling of my claim and excellent…
Fast handling of my claim and excellent service
6 juni 2025
Review zonder uitnodiging
Antwoord van Servify
Thank you for the feedback
Good service and fast response.
1 juni 2025
Review zonder uitnodiging
Antwoord van Servify
Thank you for the feedback
I had zero issues with filing a claim…
I had zero issues with filing a claim with I cracked the screen on my Samsung S24 Ultra phone. I paid my deductible. The agent made me an appointment at a local repair shop and it was fixed in a couple of hours.
3 juni 2025
Review zonder uitnodiging
Antwoord van Servify
Thank you for the feedback
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