Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I just want to tell you that you were amazing! You guys picked up Lennon’s two duffel bags for Sleepaway camp and when you pick them up, they deliver them the next day! There was always someone to tal... Toon meer
Scheduling, pick-up, and drop-off worked as planned, but trunks get too beat up in shipping. It would be much better if Ship Camps would provide boxes. We had to replace my child's first trunk aft... Toon meer
Bedrijf heeft geantwoord
We work with Ship Camps from both the business side as a summer camp, and a parent side as they handle our campers baggage. They are not only organized and seamless - they are a pleasure to work with... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Geschreven door het bedrijf
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contactgegevens
324 Datura Street, Suite 400, 33401, West Palm Beach, Verenigde Staten
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4,5
Uitstekend
605 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
While I appreciate the service…
While I appreciate the service, I find the pricing to be way too high. My bags were picked up and delivered safely and on time, but the cost is just not reasonable.
21 augustus 2025
Antwoord van Ship Camps
Hello Jennifer,
Thank you for your review.
We're sorry to hear you were disappointed with the cost of our service. Our rates are 5-60% less than going directly with the carrier and provide a complimentary $1000 insurance value with additional coverage available for purchase, as well as our on-time guarantee, ensuring your camper's belongings make it to camp when they are needed.
If you would like to hear more about the benefits of using Ship Camps, please do not hesitate to reach us by phone at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Antwoord van Ship Camps
Hello Marcy,
Thank you for your review.
We're sorry to hear there was damage to your bag's strap. Our records did not show that you reached out to our team directly on this, so a member of our claims team has contacted you to gather more information and provide assistance. We look forward to speaking with you to make this right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Why would two bags being shippe from…
Why would two bags being shipped from same location being sent to another location not be received on same day?
21 augustus 2025
Antwoord van Ship Camps
Hello LG,
Thank you for your review.
We're sorry to hear there was some confusion about your delivery. Our delivery dates are "delivery-by", meaning there is a potential for shipments to arrive ahead of the final commit date. Camp bags tend to be on the larger side and may be separated in transit due to space availability on vehicle while still all arriving by the commit date.
If you have any additional questions, please give us a call at (855) 540-2267 or email our team at customersupport@shipcamps.com. Thank you!
Super fast & friendly
Super fast, friendly and helpful service via email and phone. I’ll use this service every year from now on!
21 augustus 2025
This is our second year using Ship…
This is our second year using Ship Camps- what an awesome service! Our kid takes a giant hard trunk/foot locker and an equally giant soft duffle/trunk for 7 week camp / needless to say, it’s a LOT of stuff-it is so nice to have the gear picked up from our porch (instead of lugging them to a fed-ex or ups). AND the cost is less! What a value! We will continue to use Ship Camps as long as we have a kid in camp!
16 augustus 2025
Luggage was destroyed
For the second year in a row one of four pieces of luggage that was shipped was so badly damaged that it will have to be replaced.
20 augustus 2025
Antwoord van Ship Camps
Hello JustAnswer,
Thank you for your review.
We're sorry there was damage to one of your luggage pieces. Our team was in contact with you regarding the damage but has not yet received your claim form. A member of our claims department reached out to follow up to see if you had any questions though we have not yet heard back. Please know we are here to support you and look forward to resolving this matter.
If you have any questions or would like to discuss your experience further, please call us at (855) 540-2267 or email us at customersupport@shipcamps.com. Thank you!
Seamless experience
Seamless experience. And bags came back home several days earlier than expected. Thank you!
19 augustus 2025
The trunk was completely damaged when…
The trunk was completely damaged when it arrived at her camp from our home. Hinges were off. Had to be taped together to send back home.
17 augustus 2025
Antwoord van Ship Camps
Hello Karen,
Thank you for your review.
We're sorry to hear that your trunk sustained damage during transit. As we do not see that you've contacted our team directly on this matter, a member of our claims team will be in touch to provide assistance. We look forward to addressing this and making things right.
If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Easy and competitive pricing!
Shipping was easy and very competitively priced! The camp trunk and large bag arrived much faster than the estimated arrival time. Will definitely use again!
11 augustus 2025
Amazing customer service !!
13 augustus 2025
Easy and effecient
17 augustus 2025
Fantastic
Fantastic. Best way to ship luggage. Everything was done as if it’s a swiss watch
17 augustus 2025
The delivery was very expeditious and…
The delivery was very expeditious and the packet for labeling system and follow up emails on tracking were excellent
14 augustus 2025
Exelent company ,how manage
Exelent company ,how manage , updates of your kid luggage and answer back if you have question.
15 augustus 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.