Ship Camps Reviews 

605
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ship camps has been a great service to our Wekeela familes! They are efficient, responsible and we are very happy with them! Cassidy is the absolute best! What an incredible asset to your company!

Beoordeeld met 5 van de 5 sterren

I just want to tell you that you were amazing! You guys picked up Lennon’s two duffel bags for Sleepaway camp and when you pick them up, they deliver them the next day! There was always someone to tal... Toon meer

Beoordeeld met 3 van de 5 sterren

Scheduling, pick-up, and drop-off worked as planned, but trunks get too beat up in shipping. It would be much better if Ship Camps would provide boxes. We had to replace my child's first trunk aft... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We work with Ship Camps from both the business side as a summer camp, and a parent side as they handle our campers baggage. They are not only organized and seamless - they are a pleasure to work with... Toon meer

Bedrijfsgegevens

  1. Rederij

Geschreven door het bedrijf

Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.

Ship Camps

Geschreven door het bedrijf

We Are Committed To Our Customers
With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
We Ship All Your Camp Gear
Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 5:00 PM EST Sunday: 9:00 AM to 8:00 PM EST

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

605 reviews

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4,5

Alle reviews

(605)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Pick up was perfect but the trunks were…

Pick up was perfect but the trunks were so banged up, a hole, missing wheel.

30 juni 2026
Logo Ship Camps

Antwoord van Ship Camps

Diana,

Good morning, and thank you for reviewing your recent Ship Camps experience. We’re pleased to see your shipments were delivered ahead of schedule on both legs of your round trip. With that said, we’re very sorry to hear your trunks were damaged upon delivery.

Since this is the first time the damage has been reported to our team, a member of our Claims Team will be reaching out directly to assist you with filing a damage reimbursement claim. Please know that all Ship Camps shipments include up to $1,000 of complimentary insurance coverage, with the option to insure up to $7,500 so you are protected in situations like this.

While damage in transit is uncommon, the insurance coverage is in place to provide peace of mind in the rare event something does occur during transit.

Please be on the lookout for outreach from our team. We appreciate your time and look forward to resolving this matter and helping replace the damaged item at no additional cost to you.

Thank you again for choosing Ship Camps.

Beoordeeld met 1 van de 5 sterren

The trunk was in terrible condition and…

The trunk was in terrible condition and we ended up with another persons trunk in addition to ours.

26 juni 2026
Logo Ship Camps

Antwoord van Ship Camps

Marti,

Good afternoon, and thank you for reviewing your recent ShipCamps experience. We are pleased to see your trunk was delivered ahead of schedule returning home from camp. However, we sincerely apologize for the condition of your trunk upon delivery and for the fact that you also received another camper's shipment.

This is the first time our team has been made aware of either issue, and we apologize for the inconvenience they have caused. To ensure a satisfactory resolution, a member of our leadership team will be reaching out to you directly to assist with filing a damage claim and coordinating the return of the misdelivered item to its rightful owner.

We understand how frustrating this must have been and appreciate you bringing it to our attention. We look forward to speaking with you, resolving these matters, and restoring your confidence in our service.

Thank you in advance for your time and understanding.

Beoordeeld met 5 van de 5 sterren

Easy process

Easy process! Dropping at FedEx was super quick. The website made it clear how it all works. I’d use the service again!

23 juni 2026
Beoordeeld met 5 van de 5 sterren

This was very easy to use

This was very easy to use. We just put the trunk on the porch and they came to pick it up and now it’s delivered at Camp and have peace of mind that my daughter will have what she needs.

18 juni 2026
Beoordeeld met 5 van de 5 sterren

Gave me Peace of Mind!

Bags were picked up when they were supposed to be, and we got notifications so fast about them being picked up and delivered! It gave me peace of mind, which was awesome!

17 juni 2026
Beoordeeld met 5 van de 5 sterren

Shipcamps is easy and did everything to rectify damages caused by the carrier

Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s trunk was damaged and would not be able to be shipped home without a box. Since we opted not to replace the trunk for my son (it will be his last year at camp) Shipcamps refunded me the shipping amount. I appreciate that they make shipping these large items super easy and would not hesitate to use them again. I would definitely leave the trunks on our driveway rather than the porch in the future.

27 mei 2026
Logo Ship Camps

Antwoord van Ship Camps

JS,

Good morning, and thank you for reviewing your recent Ship Camps outbound shipment experience. We are pleased to see both of your camp bags were delivered ahead of schedule. However, we are sorry to hear about the issues you experienced during the pickup and delivery process.

This is the first time these concerns have been brought to our attention, and we appreciate you taking the time to share your feedback. A member of our Resolutions Team will be reaching out to you directly to learn more about your experience and discuss how we can make things right.

Thank you in advance for your time. We appreciate your feedback and look forward to speaking with you soon.

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service, easy to set up shipping, very clear directions, drop off was a breeze, and communication during transport was top notch. Couldn't have asked for an easier shipping experience.

2 juni 2026

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