SHO Reviews 

Great selection and fantastic discounts. I ordered three items and they arrived promptly. Emails are sent to keep you updated on delivery times. Really lovely colour choice. Keeps my coffee piping hot all day. Like the new lids. I already had a water bottle so knew I was going to get a quality product. Definitely buy again.

Ordered a few bottles and a food flask great quality and lots of different colours and sizes to choose from cheaper than amazon for the same quality. Also delivery is pretty quick.

I was gifted an XL tumbler in the summer which was great to begin with. I used it throughout the day and it seemed to keep drinks cool and hot as expected.

A few months later I started having issues with leaking. I made contact with the team via Facebook messenger and then email to see what could be done due to the tumbler being a gift.

The Facebook messenger team did not make an effort to locate my email sent over a week ago and the email team have not responded. I would not recommend their products due to leaking. No they are not leak-proof but I would think they would be better quality. I have no order number as it was a gift but extremely disappointed by the poor customer service.

Terrible, awful customer service. Not interested in helping. Avoid!

DO NOT order from this company. I added a discount code but after I completed my payment details, it deleted the discount code and processed the order before I could cancel. Deceptive company.

Colour and packaging of both the XL tumbler & the food flask is beautiful. However, the XL tumbler, I had to chase for it to be delivered. Used for 1 week and cleaned between washes, mould started to grow. I emailed customer services as I have a kids SHO bottle that I have cleaned in exactly the same way and never has it become mouldy. They wouldn’t do anything about it. So after a couple of months… my XL bottle has gone in the bin as it continues to become mouldy. It’s ashame as everything else was great. I won’t be buying again.

I’ve bought three food flasks, all recipients pleased with gift. Good colours, useful. But I’m surprised they aren’t dishwasher proof!

Delivered with broken lid and they're refusing to replace. Have bought quite a few sho bottles in the past but won't buy another

Love the quality and longevity of these items but felt scammed into buying lids because no mention was made that they came with any and had options on lids

Absolutely love this water bottle! It keeps drinks cold for a full 24 hours, which is perfect for long days out or gym sessions. Cleaning it is a breeze, and the delivery was super quick too. I’m so impressed that I’ll definitely be ordering another one for my partner. Highly recommend!

Very disappointed in the XL Tumbler I purchased on their Black Friday promotion on Facebook.

While the product looks classy, it is very not leak proof in any way, shape or form! It leaked like an old bucket in my back pack, luckily it only had water in it. I used the slider lid, as it seemed more leak proof than the lid with the straw which leaks without the straw in it.

I thought I’d send it back for a refund, however, read the small print… They don’t refund sale items.

Their refund and return policy seems unfriendly too, you have to pay for postage back, what happens if they decline the refund, do you have to pay to get the unacceptable item back to you or just be out of pocket?

Hmmm, I think I’ll stick with Amazon!!

All the water bottles I have brought have been brilliant. I use a 500ml bottle on a daily basis and my husband has a 750ml guzzler. Both stay cold throughout the day. My children use 250ml bottles for school, they seem indestructible!
The coffee cup is OK, it keeps hot but I don't fully trust the lid to not leak and so won't put in my bag, I have to keep hold of it. I would definitely recommend the water bottled to anyone, however the coffee cup slightly disappointing.

The water bottles I have bought from SHO for my grandchildren are fantastic so have bought more for them. They have been dropped numerous times and still look great.
Recently bought myself a cup for hot drinks but unfortunately not so good. Rather disappointed as within an hour the drink is cold. Such a shame as expected it to be as good as the water bottles. Looks great though

Brilliant company, would recommend the water bottles and great service

I cannot say enough good things about Sho. I've lost count of what I've bought myself and family and friends. Best products,fabulous colours. Keeps my
drink hot at work and I also use a food flask for hot and cold food. FABULOUS COMPANY. JULIA Ryan

i am writing to say how bitterly disappointed i am with my SHO XL Tumbler that i ordered at the beginning of October
I have only been using this for 1 week as i have started a new job and wanted it for my commute. The handle is wobbly and the sippy lid has leaked and now the sliding part has come off 2 days in a row.
i am appalled that ive paid a not inconsequential amount of money for a substandard product.

Bought two more bottles as Christmas presents as requested by my family. I have a number of different sized bottles and cups and they are great. If I have had a problem with them in the past Sho have sorted things very quickly and replaced them

Amazing product which keeps your drinks cold for a very long time (not tried hot drinks yet) and it is very sturdy. My daughter has a bottle for school which gets dropped frequently but is holding up very well. Best drinks bottles I have ever bought.

Absolutely perfect! Have ordered a few bottles from SHO over the years and have never been disappointed. All recipients love them including myself! Would definitely never go back to using other bottles……Thank you SHO!!!!

Absolute fabulous products. They do exactly as described. Wouldn’t go back to previous bottles ever. The quality and designs are fab.

Well done SHO!