SHO Reviews 

I’ll never be buying anything from this site again. The customer service was terrible; I wasn’t happy with my order, and they refused to give me a refund. Really disappointing.

As usual a great product and service!
My present cupboard is filling up nicely, with most people getting the SHO products!
Just a note that you should make it clear on the buy two get one free that only be for new customer's!

Terrible customer service. I brought a kids bottle online with high expectations, however when I received it I put water in to test it's function to find it did not fulfil my expectations. When the bottle was lent over, water came out.

I returned this item with all the labels, unused other than having had water put in it and emptied, then dried and they are refusing a refund. This is extremely unreasonable as the item was not as advertised and there is no doubt they will be re selling this bottle.

I can only test a bottle by putting water in it as I can only test a pair of jeans putting my legs in them.

Love my new bottle, keeps my drinks super chilled and hasn't spilled a drop when I throw it in my bag or car!

Amazing company with great products. This is my 4th purchase from Sho and every one is great.

I have bought many bottles from this company over the years for myself, my husband and a lot of family members and they are all still going strong.
Recently the o-ring seal on one of my bottles became defunct and was coming off every time I took the lid off. I contacted the company to see if I could purchase a replacement as I was sure I have seen them on their website years ago but couldn’t find them.
I got a reply from Katie who said she would send me one free of charge and true to her word it arrived yesterday.
Their bottles are fantastic and their customer service is also fantastic.
I wouldn’t buy these bottles from anywhere else.

The print on my bottle marked after one use but customer services not interested. They offered 20% off a new purchase like they were offering me the world but a simple check online and they have 20% discount codes everywhere so they weren’t actually offering me anything for a faulty product.

Brilliant bottle however extremely poor customer service! We usually get these bottles every year however in delivery the straw part was broken. Thinking we can use them anyway we tried but messaged the company to get a replacement. By the time they replied we had then thrown the broken part away as didn't work. Their reply then stated we need to take a photo which was now not possible. Due to this their response is even though not my fault i need to buy another straw for both bottles. Really poor for a premium brand bottle. Will no longer buy bottles from here.

Have bought various items both for myself and as gifts. Well packaged and delivered as advised. Coffee stayed hot while at grandsons rugby whatever the weather! Water stays cold all day in work. Great choice of colours. Can’t say anything about customer service as I’ve not had any complaints!

Love my drinks bottles, as soon as i received them i knew i had purchased a professional product just by the packaging alone and i was right, a fantastic product that i wouldn't hesitate to purchase again and again.

Fantastic selection of products, great price.
Excellent customer service, what more can you want!

Great company with great products. I have bottles, flask and cups,all of which do exactly as they are supposed to!! I had one minor issue which was resolved perfectly. I would highly recommend SHO,if you are thinking about it get one !

Always great products and excellent customer service, the items are very robust and stay looking good. I have purchased a few things now and never had any problems, they make great gifts too due to the cute packaging they arrive in, no extra wrapping paper required!

I can't praise SHO enough, so far I have purchased 5 different products from them, 2 big calix tumblers, a smaller one with an handle and also 2 water bottles
Everything I've had has been well packaged, arrived on time and has done what they said,even when I had a problem with 1 of the lids it was replaced without any quibbles, a great company

I have purchased many item's from SHO and have always been very satisfied. The order process is easy and delivery quick. Great packaging too, so no damage in transit.
Customer service is very efficient and professional.
The choice of item's is great, with lovely colour's and designs.They really do keep drinks cold or hot for a long time too.
There are alot of similar bottles around, but these are far better quality.
Definitely recommend SHO 👌

I have several Sho products and most are used daily.
I have been pleased with the quality and durability of the bottles I have bought several as gifts for family members and they too are delighted with them!

I have two bottles now both excellent
Fluids stay hot and cold well
No leakage
The best bottles i've ever had

Have bought several SHO bottles and cups over the years. The choice of colours is awesome, something for everyone. Superb quality and design. I was delighted with my first SHO bottle bought during lockdown with a generous Key Worker discount. I would have one in every colour if I could!! Always superbly and securely packaged and prompt delivery.

It was the artwork on the bottles that first attracted me ...but you shouldn't pick a product just because it looks nice should you?! The ordering process was easy and efficient, my bottle arrived packaged so beautifully I could have given it as a gift. My first bottle (500ml) is now a few years old. I use it everyday. It's been across the planet with me, it's been dropped and dragged about on the outside of a daypack. It is the only bottle that I have had that has NEVER leaked. The artwork shows a bit of wear on the base ( next to a small dent). Since my first purchase, I have bought another 500 ml bottle for my partner, 2x 1000 ml bottles for when we travel/ go out on daytrips, 3x food thingies( I can't remember what they're called) I take hot food to work and it stays really hot well into the afternoon. My partner is an engineer and raves about the design and quality of build. So all in all, I'm pretty pleased with this product/ company!! If the artwork wears off a bit more, I might be able to justify a new one!!

Everything I’ve bought from this company has been delivered promptly ,the packaging for their items is so sturdy . I really like everything I’ve bought so far so easy to use great choice of colours and patterns wish I could find a legitimate reason to buy more 😂.love that drinks stay cold for so long and really like my new XL tumbler .