Great piece of software & equipment. the team at silver fox were really helpful when buying especially Amber who explained what the capabilities of the silver fox printer are Miro was brilliant... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amber Manly, was helpful and understood all aspects of the printing we required in Norway. She came across very well and answered all my questions, as well as being very honest. Produced quot... Toon meer
Bedrijf heeft geantwoord
Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Toon meer
Bedrijf heeft geantwoord
Best cable label company We came over from another supplier Actually another supplier who were offering terrible after sale care and service We decided to make the jump to Silver Fox and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
Contactgegevens
Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, Verenigd Koninkrijk
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
4,8
Uitstekend
176 reviews
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excellet quality
excellet quality, very easy to use and time saving
20 oktober 2023
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Cesar
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great quality
Great quality labels and software that's straightforward to use, with support available if ever needed. Fantastic communication from the customer support team, always a pleasure to speak with.
4 juli 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Rebecca
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Antwoord van Silver Fox
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
just had an licence transfer and…
just had an licence transfer and everything worked smooth and easy.....miro is a quick and big help
had siome issues with printer and answer was within minutes (just security needs to be enabled"
5STAR service
25 juni 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Roberto
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent communications
Excellent communications, including a teams call to walk through the setup of our new label printer and license key. Highly recommend.
13 juni 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Fox in a box Printer
Took us just 10 Minutes to set up the Printer, and after watching all the online help videos we was off printing the labels our company needed for our project!
The software is really easy to use and understand which has made life so much easier.
Everyone I've dealt with at silverfox is really helpful
Many Thanks
Lee @ TG Rams Ltd.
5 juni 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Lee
Thank you for your review.
The Fox-in-a-Box is undoubtedly a one-of-a-kind solution, and we're glad you are getting the most out of it.
Make sure you get the most out of your solution and book your free-of-charge training with the team to save even more time on your jobs! We're happy to help!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Very quick turnaround
Very quick turnaround, despite changes after order was placed. Super efficient sales and management teams.
30 mei 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Michael,
Thank you for your review!
Yes, we try to be as proactive as possible when responding to customer queries. Time is the one resource you cannot get back, and when it comes to projects, typically, it is the most valuable asset!
We look forward to supporting you more in the future.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Antwoord van Silver Fox
Hi Yousif
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Good website for selecting the products…
Good website for selecting the products you search for.
Great Labels too - just what we needed. quick ordering thanks
7 mei 2024
Antwoord van Silver Fox
Hi there!
Thank you for your review. We appreciate it!
We are continuously improving our website to make it as easy as possible for our customers to purchase and reorder, so receiving positive feedback like this helps!
remember, if you have any questions about anything you see on the site, don't forget you can call +44 (0) 1707 37 37 27 to ask one of our expert team.
We are looking forward to supporting you again soon!
All the best,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Printer / text alignment
Had an issue with printer / text alignment. Miro responded within 20 minutes and issue resolved a few minutes thereafter.
29 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Gordon
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer service
Great customer service, very quick to reply and solved my issues perfectly.
23 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Sean
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Fantastic support
Fantastic support. We had an issue with our printer and within 2 hrs we had a teams call to rectify the issue which was successful
26 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Gary
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Resolution to my issue
Hi Miro,
Thank you so much for your assistance you provided in resolving my issue which involved the fonts being too large and not being able to change them.
I am now able to print my labels with the correct fonts.
Thanks once again.
25 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Aubrey
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Thermal UV resistant labels
Very friendly and helpful sales and support staff,
Quick turn around on deliveries, high quality labels
10 april 2024
Antwoord van Silver Fox
Hi Michael
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great service from Miro and the team .
Great service from Miro and the team .
Highly recommended .
19 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Alan
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro. He is an asset to the team.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
We use Silver Fox printers on all our…
We use Silver Fox printers on all our sites and have done for many years. The products are great and the customer service is fantastic with them even offering free onsite training.
17 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Claire
Thank you so much for your review. I believe Dom went to your site to conduct the training, and Amber has been helping you with your labelling queries. I have passed your feedback on to them.
If you have any further questions, you are welcome to get in touch with the team. We are happy to help with any labelling queries.
All the best,
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer service and great…
Great customer service and great product!
11 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Jamie
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Amber at Silverfox is extremely helpful…
Amber at Silverfox is extremely helpful and responsive to email.
Would highly recommend.
11 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Nigel
Thanks for your review. Amber is such a great asset to the team, and we must say her customers love speaking to her.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great service and customer support.
Great service and customer support.
I Purchased the Basic Labacus Innovator software and
Prolab Laser Self-Laminating Wrap-Around Cable Labels. The labels are great quality and the software is very easy to use.
3 april 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Shaun
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Using the Legend 2 part laser print…
Using the Legend 2 part laser print labels for panel builds. Great product, easy to use and customer service is fantastic. Really helpful and willing to give ant training required.
25 maart 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Ian
Thank you for your review. We appreciate it!
We take great pride in the quality of our products and the quality of our service. We're glad it's shone through for you.
Make sure you get the most out of your investment by booking your free-of-charge training and support. Ten minutes of training could save you hours in the long run!
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
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