SIRRI Reviews 

203
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent experience in all respects. Purchased items registered as sale items and what fantastic bargains. Quality of each item was up to the usual Sirri/Calvani excellent standard. So much so, I pur... Toon meer

Beoordeeld met 4 van de 5 sterren

Really good quality products at reasonable prices. Matching suits for me, my best man and my toddler were great and we looked sharp as hell! Shipping was also great, literally took 3 days to arriv... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered two children’s suits for a wedding. Arrived very promptly (within three days), quality was great and fit my two slim sons perfectly. Week after their father ordered a suit after having little... Toon meer

Beoordeeld met 4 van de 5 sterren

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery... Toon meer

Bedrijfsgegevens

  1. Trouwwinkel
  2. Kinderkleding

Geschreven door het bedrijf

UK's No.1 for Childrens' Formal & Casual Wear Online


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(203)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Messed up my order and now not…

Messed up my order and now not answering my calls. Had concerns before ordering but gave them the benefit of the doubt. Avoid this company as they do not adhere to UK consumer rights standards.

8 maart 2022
Review zonder uitnodiging
Logo SIRRI

Antwoord van SIRRI

Customer had gotten his order with the exact colour which was requested by himself. Order confirmation email is also stating the same that the customer placed an order for a black pair of shoes however claiming that he had ordered a navy pair, which is also fine, we shall take it on as if it was our own mistake, which is part of our customer service policy.

Our customer service team kindly asked customer to return the item with our free return service for a full refund and to place a new order for the navy pairs to speed up the process as well as offered free next day delivery service with one aim in our minds which is to make the customer happy.

Our offer was rejected by the customer furthermore suggested that we pay for his travelling expenses as he had to buy some shoes elsewhere, We issued customer’s full refund although we did not get the shoes back. As a UK company, an Etsy seller, Amazon, and eBay seller for more than 10 years, customer satisfaction is our first aim. We did the best we could however his disrespectful attitude over the phone with our customer service team girls were unacceptable

Beoordeeld met 5 van de 5 sterren

Helpful, top quality, honest company,

Had to exchange 2 suits not to any fault of the products just lanky children. Refund processed with great communication throughout. Ordered 2 other suits, fantastic prices and quality. Will definitely recommend and use again.

21 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recent purchase

I recently purchases 4 boys suits for a family wedding which were excellent quality. Delivery to Ireland was very fast. I had to return one suit as it was too big but the wrong refund was given. When I contacted their customer service they were very apologetic and I received the correct refund almost immediately.

17 januari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BRILLIANT Customer service!

Had a bit of a hiccup with Sirri regarding an order but they were amazing in sorting things out, including refunding return postage that I paid and offering 15% discount on future orders.

Brilliant customer service - highly recommended! They even phoned me which is unheard of these days. Bravo!

27 december 2021
Review zonder uitnodiging
Logo SIRRI

Antwoord van SIRRI

The free return label link is already clear on our website and it is reachable for every customer through our return policy . Although discount has been offered for any next transaction. Listing has been adjusted as there was a technical issue .Sirri was not informed about this return otherwise we woulld have offered a free reutn label through the link . The full refund has been issued when the return was delivered back to us .

Beoordeeld met 5 van de 5 sterren

I am really with the customer service I…

I am really with the customer service I received from SIRRI.
I made an urgent order of boys suits and shoes on Friday 17th Dec but I was worried about the delivery time because I was to travel on the 22nd Dec. So I called and send an email regarding my travel and my order and I was told to give the order which I did.

I am happy to say my order was put on a fast track delivery without no extra cost and the customer service team kept checking on me through email if I have receive and thankfully I received my order on the 21st Dec.
I really appreciate all the effort and excellent customer service that I received.

22 december 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Boys Suit

Great service, I purchased a suit for my 6 year old grandson and was delighted with the product. 4 or 5 days from ordering to arriving , good quality and good workmanship.

4 november 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Communion and confirmation suits sorted…

Communion and confirmation suits sorted and absolutely 5 star quality every time. Suits won't be bought on the High Street to match these.
Already can't wait for wedding season next year and seeing what's on offer by then!
Thanks Sirri 😊

11 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable company

My kid's shoes arrived as a pair of two completely different shoes.
Friendly staff resolved my issue to my satisfaction. Reliable company.

11 juni 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Leider kein guter Service

Leider kein guter Service. Wir hatten einen Anzug über Ebay bestellt. Da war alles super. Dann haben wir ein Hemd und eine Fliege direkt im Shop bestellt. Bis jetzt ist das Paket nicht aufgetaucht. Habe dann direkt nach einer Sendungsnummer gefragt. Mit dieser konnte man nichts erkennen. Das habe ich Sirri dann direkt mitgeteilt, aber es kam nichts mehr. Jetzt habe ich einen Fall bei Paypal eröffnet. Auch da keinerlei Reaktion bisher von Sirri. Ich bin total enttäuscht. Zumal wir die Ware dringend benötigten für eine Kommunionsfeier. Jetzt muss ich auf die schnelle irgendwo anders was kaufen.

1 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb quality and service

Bought a suit well over a year ago for a wedding. The quality is excellent. 3 Covid posponements and a bigger waistline later and trousers no longer fit. Contacted Sirri and asked if they would send me larger trousers at my cost. They asked for the full suit back and replaced the trousers free of charge. Superb service.
Has been a total pleasure dealing with this company and cannot praise enough

19 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing service and the quality of the suit is unbelievable. Highly recommended purchasing from SIRRI. Will be buying from them again. Thank you for all your help with the suits I purchased.

21 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What can I say....

What can I say....

Absolutely exquisite suits for my partner (husband to be) and our son for our wedding day.

The service has been excellent and I will be using them again for the rest of the wedding party.

Thank you and a big thumbs up from me

Hayley

30 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

I ordered a suit for my boys communion, and with all the lockdown circumstances the date was pushed back leaving the suit to be to small when I came to retry it on. I contacted the customer service team explaining my issue and they have been more than helpful in every way by excepting the return on the suit & without deducting a 20%. They sent me out a suit in the next size up which I absolutely love! I honestly cannot recommend this company more than enough. Brilliant service, understanding and super fast!

22 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered a suit for my sons 1st holy…

Ordered a suit for my sons 1st holy communion and i must say im delighted it is absolutely gorgeous perfect fit i normally dont order online but im so glad i did i cant thank them enough the quality is amazing and it was delivered so quick, thankyou so so much ❤️

5 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleasantly surprised!

Very pleasantly surprised! I ordered wedding suits for my boys and couldn’t be happier. After searching all over for suits in the style and sizes we needed, I was very skeptical when they appeared to have multiple styles we liked, all with the sizes we needed. I fully expected my order to get cancelled after I submitted it.

Quite to the contrary, the suits arrived 2 days later (from the UK to Kentucky!) with free shipping. The suits themselves were just as described, and of very high quality. Really, couldn’t be happier.

One glitch to note for my fellow Americans: all of the pricing was listed in USD $, including the final order confirmation and the invoice I received with the suits. But when I checked my credit card, the amount as charged not in dollars $, but in £, nearly a 50% price increase. I brought this to the attention of customer service and they refunded the difference within hours.

Overall, a great experience. Would definitely use again!

6 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

World's Best Online Shop for Childrens Clothing

I just received my order of 4 suits for my grandson's winter wardrobe. Delivery was within a couple of days as promised.

These suits, as always, are of such high quality and so well lined and designed. I just can't get enough of them.

I've been a customer for 4 years now, purchasing 2 times per year. I can't wait to purchase my grandson's Spring wardrobe. Thanks Sirri!

5 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Outstanding quality and excellent service. It has always been a pleasure interacting with this company, always willing to go that extra mile for customer satisfaction.

3 november 2020
Review zonder uitnodiging

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