Sirus Ltd Reviews 95

I trusted Sirus salesperson Bryan Baxter when he visited to sell me a new phone system and broadband. I should have listened to the reviews on Trustpilot before even speaking with Sirus.
Bryan sold me a full phone and broadband package without disclosing any of the hiked prices that will follow after their initial introduction period. He didn’t explain that there would be further hidden charges for Sirus ‘add ins’ like technical assistance etc.
Then I need to explain his and Sirus underhand way of signing customers into leasing agreements with Grenke leasing for the equipment. Equipment that would cost me around £700 to buy outright will end up costing me around £18,000. Bryan managed to research previous occupancy of the property we use and placed this company on the lease agreement. He then covered the company name and address when he very quickly asked for my signatures.
Thankfully our office cctv system shows his tactics very clearly. I have a fraudulent lease agreement in a company name that hasn’t traded for more than 5 years. All in all the selling tactics are quite disturbing and disgusting. Anyone considering a new phone system… steer clear of these cowboys!
I’m currently using CAB, A solicitor, Ofcom and the FSB to show everyone exactly how they work. Local newspapers are my next port of call for Sirus, their sales tactics (which looking at these reviews are very common practice) and not to mention the mighty Mr Baxter, a prison sentence is far to lenient for him!

We have very nice two gentlemen who came to fix your CCTV Stuart & Shaun.

Thank you for your great job.

MIS-SOLD AGREEMENT / LYING SALESMEN WHO HID PAPERWORK FROM US / AWFUL QUALITY PHONES - DO NOT USE THIS COMPANY!!

Mr B.B, met us in our office to go through what Sirus could do for us. Normal telecom sales talk, confirmed how much Sirus would charge, confirmed it was including broadband and no other payments and much better phones etc etc. Then found we had a lease after 5 weeks, he purposely hid pages of the contract we signed. We have now found out its PLUS broadband and we have so many minutes per/month when he told us all calls included, not good for an estate agent on the phones all day!! The service just as bad, technical issues on ringing, loosing calls, had to remove on hold marketing which was a benefit etc. DO NOT USE THIS COMPANY - SENT IN FORMAL COMPLAINT, NO CONFIRMATION OF RECEIPT STILL

Professional service from enquiry to installation. Particularly impressed with setup and training.

Great service from Bryan at Sirus telecom and very happy with the new phone system. Great company to deal with.

Agreed to meet before I read reviews so cancelled meeting, was persuaded to keep the appointment and give them a chance as the reviews are apparently all fake!

Well, gave them a chance and can confirm that the reviews are highly likely to be accurate, absolute time wasters that use fake statements and promises of grants and or discounts to secure appointments and then try to charge 4 or 5 times higher than a reputable firm OR lock people into a long contract with pay monthly lease.

Just trust your gut and save your time.

Before there is any response to this review or accusations if being a competitor or any other nonsense, I am a business myself and have a retail shop, I have never dealt with this bunch before and am never likely to in the future, simply placing an honest review on here to help others avoid.

Poor services scams and prudential fraud do not trust this company its a scam my friend got into this and its a big fraud Be Aware !!

They are clueless thugs with terrible customer service. They are trying to create their own market with their terrible behaviour. Would never recommend them!

Scammers!!!! Avoid this company! Cost me fortune to change my contract from the third Party company.

Don’t sign the contract with them friend of mine signed a contract for 1 year according to his knowledge but he didn’t read it well after signing the contract he got to know that it’s a 7 years contract and then he decided to cancel the contract but they said if you have to cancel the contract You’ll need to pay 10k pounds that’s really unethical tactic i mean why would you pay 10k pounds for cancellation of contract so plz don’t fall for it you can do contract if u think its worth it but just remember in future if you decide to cancel it make sure you have 10k pounds in your pocket.

Do Not turst this company,They are scam and avoid signing contract with them.they are telling less time but afterword you find what sort of hammer you get.

Excellent service really happy with level of professionalism great salesman very knowledgable

We were sold the dream by Brian but having read the reviews we carefully checked the small print, turns out the price quoted was only an introductory price and then increased considerably. There were other charges added to the "order form" that Brian failed to mention. So glad we did some research and checked out the reviews. Brian is a very good sales person, very slick - don't be sucked in - read all the documentation carefully or AVOID like we did. We are considering making a complaint to the ombudsman.

The best company around thank you team sirus

Best telecoms company I've ever used Been with sirus for 6years brilliant service

AVIOD THIS COMPANY
Don't believe their rep BRIAN and do not sign any contract with them. The whole thing is a scam and they will ask you for money, a lot of money to come out of their contract. I hope people read this before they get caught by these scammers

it's not a good at all they sell you something and you get something completely different after you sign the contract with them, they have one of the worst customer series and rude team and to many extra chearges haide

Sirus Ltd/Sirus Telecom are definitely the BLACK SHEEP.They need to be punished for their false contracts and extremely rude customer services.Very bad experience with these greedy people.
Will be reporting them to Ofcom .Do not trust this company,there are plenty of honest companies out there.Zero star.

Do not trust these people and sign any contract with them .Poor and rude customer services,Avoid at all costs.

After dealing with this cowboy company that are nothing but fraudsters!!! I would advise anyone to NEVER do business with them. They will LIE to get you sucked into signing a contract & NEVER provide you with the service you are paying for. AVOID AVOID AVOID!!!