SkipTheDishes Reviews 

Ordered delayed. Received after 90 minutes cold. Waiting 40 minutes for customer service to respond and they offered $5 compensation. Ridiculous. Never again. Uber eats is way better.

Drivers should be accountable for their deliveries. Ensure you have the correct order given to you before you leave the store. We received the wrong order plus the order was in terrible condition. Pizza toppings were slid to one side and up the box.
Delivery driver took no accountability.
Need to stop using these crappy Delivery companies. We will always order directly from a restaurant and pick up ourselves going forward. Skip the terrible middle man!

We paid for our order. Nothing showed up. There is no possible way to contact the company. This company is a complete and total scam. DO NOT ORDER FROM THIS PLACE! Complete con. No follow up. They took our credit card and other information and we got NOTHING! Nothing you can do about it. It's a scam website. AVOID AT ALL COSTS!

So bad. Waited over an hour and my food apparently still wasn't ready; I got the impression Skip just forgot. Then asked me if I wanted my refund on Skip credit -- no. I told them I won't be using Skip again. So bad.

Was charged 95 dollars and a quarter of my order came. 95 dollars for fries and wings… customer service said a refund of $30 dollars would be processed. Hungry kids, a quarter of the food and a $30 discount on one small fries and 6 wings. Thanks skip!

I paid for food that never even showed up. By the time I could even speak to someone in customer service, restaurants were closing. Worst service, worst experience ever

Went to order from Harvey's restaurant. Cost was to be $67 before tip. I cancelled and went to restaurant and paid $49. Almost $20 in charges stress to Skip with no tip to the driver. It's a rip off

I am so disappointed in this company. Where I live it takes at least 1 hour for my food to get delivered by Skip the dishes. By the time I get my food it’s very cold a grouse. Skip the dishes will only give a $ 5.00 refund, cause it’s not their problem your food was cold when I received it. Even though their driver took over an hour or sometimes not at all and I still only received a$5.00 refund. This company has no regards for how or when you get your food order. I recommend Uber Eats or Door Dash these 2 places have a shorter delivery time.
I deleted their app and refuse to use them ever again.

Ordered our breakfast worth $70.00 to Orillia Mariposa Hospice while greaving my mother and grandmother. The breakfast never arrived. There was a doorbell and someone on front desk on watch. We were still charged and never compensated the $70.00. I will never trust skip the dishes.
DO NOT WASTE YOUR HARD EARNED MONEY!!

If I could give less I would.. this time I paid $18. For a bag of coffee they didn't bother to include... and when I asked for a refund they offered me skip credits ... I don't need credits for a business that I will never use again

It’s just not worth the service any longer. Too expensive. In the beginning I could see the benefits for the service provided. Now….
1- you pay a higher menu price than is at the actual restaurant
2-you pay a delivery charge
3-theres now an additional skip charge
4-you need to tip
Add that all up and you’re close to an additional 40% compared to picking it up yourself.
I’m done

Where do I start? Only ever used the twice. The first time the order was wrong. The second time I cancelled it because the order had somehow set itself to "pickup" which I didn't even know was an option. Nowhere in the order could I select between order or pickup. I called the place before they made the order and asked they not make it. They obliged. STILL GOT CHARGED. The only way to talk to Skipthedishes is thru the app chat. You must keep the chat window open and on your screen otherwise it shows you're offline. It can take hours for a response. Also these agents abandon you on a whim, whether you ask too many questions or you don't answer their stupid automated notifications within 5 seconds. I spoke to over ten agents. Four of them said I'd get a refund but no dice. Finally after 8 days someone decided to give me Skipthedishes credits which is not what I asked. I always said I want a refund. She could only refund me the money I paid and not the credits I used. I said the original credits were from another screw up from Skip the Dishes. She couldn't trace the order because it disappeared when I changed my address. This platform is run by idiots and crooks. Horrible and useless.

Ordered my meal and accidentally pressed pick up instead of delivery. The order was scheduled for 2.5 hours later. I contacted skip to let then know I need delivery as I am outta town with no vehicle and a back injury. I was told no changing the order and to bad you have to pick it up. Wow! Had to have a cab pick my order because they refused to change the order. Wouldn't even cancel it for me to re order. NEVER USE SKIP THEY ARE CORRUPT!

Worst service. Ordered food—driver delayed at another restaurant, no thermal bag, arrived ice cold.
No customer service number. No reorder option. Only 50% refund for inedible food.
This isn’t service—it’s theft. You pocket our money, ruin small businesses’ reputations, and destroy customer trust.
To drivers: do your job properly. To Skip the Dishes: fix your communication and processes or lose customers and the restaurants you claim to support.

Worst service ever, refuse to use them ever again, rather go hungry. Good chance you’ll never get your order, drivers steal your food, make stops on the way while your food grows cold, and they don’t care. Customer service is non existent, chat is useless and doubt they even speak English. Just go pick it up order directly from restaurant for delivery. Save your money and time, and your sanity, just say no to Skip.

If I could give minus scores, I would. The app has a glitch and my order was put through twice. They do not have a customer service number to reach. The AI chat takes forever and by that time both orders were made by restaurant. I was charged for 2 orders, received just one. As I asked to cancel the second order that was a glitch. They canceled the glitch order but still charged me . They took 75.00 for an order that was cancelled and not delivered.

My order showed up ice cold. Cheese on the poutine wasn't even melted. When I complained about it I was only given 50 percent of the meal in a xxxx credit. I needed hot food. This experience will stop me from using skip from now on

I ordered roughly $100 worth of food from a restaurant and was notified that the order was cancelled. I retried the order a few times with the same results. I moved to a second restaurant and had the same result, each time saying the order could not be completed. I ordered from a third restaurant and it went through. When I received the order, three had shown up despite two being indicated as cancelled. When I checked my orders Five additional orders were cancelled yet all eight were charged to my credit card. Customer service told me they couldn't refund any of these orders. This is blatant extortion.

I order 4 items from a restaurant. I tracked the driver. Saw that they stopped for a couple of minutes 2 blocks from my house (there were no other houses in the vicinity where they stopped). They arrived and gave me my order. Driver left. I could tell that the bag was opened. Two of the items were missing. I phoned the restaurant. They said the driver missed picking up the rest of the order and they offered me a refund. I asked for them to deliver my order. They said I should contact Skip, which is hard to do. And this should not be my problem. I went into Chat SKip - they said that they could refund me. I indicated that I wanted the rest of my order but if they refunded me then they had to refund my entire tip as well. They initially said no but I said it is criminal to accept my tip for goods I did not receive. They reluctantly said they would refund the tip. HORRIBLE SERVICE. And I think there are a lot of dishonest drivers. This has happened twice previously. Skip account is done. I have been a decent customer who tips quite well - not that it should matter. I feel this company is fraudulent.

Scam company. Takes your money, doesn't deliver any product.