Skylord Travel Reviews 

70
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The hotel rooms and clean and spacious , services especially food is very tasty and reasonably priced . Also the facilities like Gym and play area was great for kids to have fun time . The hotel staff... Toon meer

Beoordeeld met 5 van de 5 sterren

Just booked our trip away to Seattle where we board our ship for an Alaskan cruise followed by a two night train journey through the Rockies and a two nights stay in Chicago. Skylord Cruise and Holida... Toon meer

Beoordeeld met 5 van de 5 sterren

We booked via Skylord Travel on a Sunday morning and we were very impressed and happy with the service we have received. Not only did Rohen try to get us a good flight ticket but he also ensured tha... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been travelling around the world for the last 25 years with my family and friends. I have been come across the company, Skylord Travel very recently. I have shared my request for my family holi... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Reiszoekmachine
  4. Touroperator
  5. Vluchtboekingswebsite

Geschreven door het bedrijf

Cheap Flights & Holidays Deals - Call 020 8582 1188 - Skylord Travels


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

70 reviews

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4,7

Alle reviews

(70)

38 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Skylord travels ..Amazing company

Skylord travels ... As a seasoned international traveler with over 40 years of experience, I can highly recommend this travel agency for their unparalleled service. The staff's tireless efforts to secure the best deals and fares have been impressive. I have also had positive experiences booking package tours through them. I encourage everyone to utilize their exceptional services.

1 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Active Card Check!!

I have no experience of using them as a travel agent but I was informed by my bank that they had done an active card check on my account. I got in touch with them to query this and find out if it was indeed them that had carried out the check and to seek advice and radio silence!! I contacted them through the webchat which stated they were online and ready to assist and no reply whatsoever!! If that is how they respond to an enquiry then I certainly would not use as a travel agent.

Further to your reply, I can advise that I have indeed emailed my query to the email addresses I was given but have yet to receive a response. I have also queried the card check with my bank and they have advised this is usually a company doing a card check before a payment is taken and not an individual. I have never used Skylord Travel and this is also an account that is not used on a day to day basis so is not regularly used for any purchases. I have requested a new card with my provider.

I can confirm that the email was indeed sent to the help desk email address yesterday at 1.14pm so not sure why they say they have not received it? Whilst I am not a customer I cannot consider the removal of the review as my bank are adamant that the active card check was conducted by your company not an individual.

4 maart 2025
Review zonder uitnodiging
Logo Skylord Travel

Antwoord van Skylord Travel

Dear Denise. Apologies if no one replied on our chat system, it was a busy time for us and we had a few messages to get through. The chat system should have added you to a waitlist or taken a message that we could have actioned. We have taken this up with the IT team now so it won't happen again. I can see from our records that a team member did respond to your second message an hour later and asked you to email your query to our accounts team. Once we have this we can investigate what happened, but as a note, we do not store or keep any card or bank account data on file. If you card was used it is because someone has used your card details for a transaction online on our site. I would advise speaking to your card company to put a hold and order a new card.

*EDIT*

Can you please confirm that you sent an email to either helpdesk@skylordtravel.com or accounts@skylordtravel.com?

I have checked with the team that manage these and there was nothing received. Once we have received your email I can then reply with details of that happened. But to be clear we do not have your card details, we did however face an issue with our payment processing and an anonymous user tried to process multiple payments with a number of different cards through our online portal. It seems your card number was part of a leak and they were testing all these cards to see if any of them worked. We have since blocked this from happening again.

I understand that we did not reply to you for 1 hour, but I do feel the 1 star review is not justified so would request it was updated or removed, seeing as you are not a customer, have not booked with us before and we have been investigating the issue for you.

Either way wish you all the best. Thank You.

*EDIT*

Can you please confirm which email address you used.

I don't think you quite understand. Yes your card details where processed by our company, but someone used your card to try and process your card with us. That is why I said it seems your card number was leaked somehow. Someone tried to use your card to process a payment with us. We ultimately denied the transaction, protecting your card from being used fraudulently and as a precaution in my earlier reply also asked you to block the card. If you want to keep your incorrect review up, then that is your choice.

For any one reading, ultimately this review was written by someone who was not a customer and was annoyed that someone tried to use their card fraudulently with us. They wrote a bad review because we didn't reply to a chat message received at 12.03 and 12.30 GMT but did respond at 13.11 GMT. We have not received any further email to our email helpdesk@skylordtravel.com but have engaged full wherever possible on this forum.

Beoordeeld met 5 van de 5 sterren

I have been using Skylord for a while…

I have been using Skylord for a while for both my business and personal travel requirements. As a frequent traveller I’m very particular about my arrangements and Skylord always meets my requirements. The team at Skylord are exceptional and very friendly on top - Kitty is a real star 🌟 Happy to recommend Skylord to anyone who travels 🙏

1 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Skylord: Our Travel Agent for Life

Skylord has been our trusted travel agent for over 35 years. Their team is always helpful, efficient, and cooperative – a wonderful experience every time!

29 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THEY ARE FRAUD

PLEASE never work for this company. It’s a FRAUD. They not paying you never ever. They tell the drivers to rent a trailer from them and they start to charging everything from the truck drivers. They are not honest.

9 februari 2024
Review zonder uitnodiging
Logo Skylord Travel

Antwoord van Skylord Travel

This review is not for Skylord Travel. We are a travel agency and have nothing to do with trucks.

Beoordeeld met 5 van de 5 sterren

Dedicated, professional, extreemely hospitable

On November 26, 2023 we got the news of the demise of my beloved mother in Paskistan, I being the only son had to be there in time for the funeral rites in Pakistan, contacted Khurram Bhai, he worked with me throughout the night and next morning to get us for the best possible flights outbound and inbound , he was so considerate and appreciateve of the situation that he got us the fare well lower than our budget, that we had anticipated. Words cant thank him enough for what he had done for us during that period of bereavement., His main emphasis was to get us there in time, not on an exorbatant fare, I have heard people complainging that travel agents have gouged them at a time like this, but not Khurram Bhai, hats off for people like him, its people like him that bridge the gap between the travel ageny and customer. He was honest, outstanding, went an extra mile, he even called us at all the airports in Canada to ensure that we had made it on all the flights. We reached ahed of time and all the final funeral rites were taken care off. If it wasn't for Khurram Bhai nothing would had been possible. My family back home and us here in Canada thank him from the bottom of our hearts, we have no words to express our heartfell gratitude towards him. We pray that success follows a great gentleman like him.

Agnello DSouza and family

26 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I used Skylord travel for my most recent trip

I used Skylord travel for my most recent holiday to Hawaii. Where do I begin with the amazing experience. After finding my trip on there website online, I quickly jumped on the phone to the team at Skylord who helped me with everything and were very knowledgeable on all aspects of travel needs, including visa requirements, collecting flights and even hotel transfers!.

The time spent by the team to ensure I got the best flights, hotels and connections for my trip was out of this world. The Level of service was 10 out of 10 with great communication and excellent customer service throughout.

Would highly recommend and happily use again for all future travel! Keep up the great work.

16 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Knowledgeable, efficient, reliable travel agents!

I always use Skylord Travel when I need assistance with travel plans. They have the experience and knowledge to be able to deal with any kind of query. Service is brilliant, and efficient. I will use Skylord Travel again and again. I appreciate all their help in arranging past trips and making it all go smoothly.

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional, competitive service

We have been seeking the advice of Mannie and subsequently booking all our travel requirements through Skylord. Service is friendly, professional and competitive. You can’t ask for anything more

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, always
I Cannot fault the service and attention that Manie Sehra and his team have provided me on the many holidays I have booked through Skylord

22 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have always used Manie for booking…

I have always used Manie for booking flights and hotels, he really knows what he’s doing and always takes care of everything from start to finish. I would highly recommend Skylord Travel, I’ve never had any issues using them.

29 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional service at a competitive price

Been using Skylord for some time now. Just wanted to say a big thank you to Manoj and Neeraj. They always go that extra mile to get you the right deal at the right price and keeping you updated. Never disappointed.
Thanks once again guys . Would definitely recommend you to family and friends and work colleagues.

29 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable

Been using Skylord for as long as I can remember. They are reliable and quick to give quotes. Once I was stuck in India on standby and Skylord were able to quickly sort me out and get me on the flight.

8 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been using these guys for our…

I have been using these guys for our trips for a while now because they give you a truly personalised service. They take the headache away from planning and booking and have taken the time to understand exactly what kind of trip I am looking for whether it’s leisure or business. I have tried using online travel sites like expedia but it cannot match a personalised service and skylord will always match if not beat the price! So a win win everytime.

25 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I always use these guys for our family holidays

I always use these guys for our family holidays. Almost feels like travel concierge, their holidays department really has patience dealing with our to and fro - flight options, hotel options, combinations, room options etc etc and then offering much more competitive pricing than others. They also then arrange private transfers to and from airport when on holiday. I also like the fact that they are atol protected, which has helped during COVID times.

25 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You can’t go wrong with Skylord

I’ve purchased several flights from Skylord and every time is a smooth experience.
Very helpful staff, ultra competitive prices and solid after sales support (when I’ve had the odd issue).
Am always confident buying from these guys and you shouldn’t hesitate either.

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Skylord are our go to when booking…

Skylord are our go to when booking trips. They’re reliable, transparent and their communication is second to none. Thank you again for booking our upcoming trip, this will be our tenth trip with Skylord. Thank you for being so thorough Manoj and Neeraj.

25 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very professional company!

Skylord Travel was Very Professional and courteous.
I dealt with both Neeraj Gupta and Manoj.
They made our holiday so memorable by booking and taking care of everything from start to finish so we didn’t have to worry about anything.
Thank you for a great holiday and will be booking with you again.

23 december 2023
Review zonder uitnodiging

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