One of the best suppliers I’ve worked with in over 20 years — always very helpful and responsive. We experienced some issues with the delivery company, but it was not their fault. They did everythin... Toon meer
Bedrijf heeft geantwoord
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Having ordered multiple items online I waited for some type of order delivery date. After around a week nothing. Phoned to be informed they did not have the items I ordered in the correct colours. I... Toon meer
It was reassuring to place an order with a company that delivers the goods, and do what they say! My experience with Sky Plastics has been 5* and I will most certainly return to them for further ord... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service from these guys. Special shout out to Ryan who literally guided me through the design and purchasing process for a large soak-away install at our house. He continues to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
Contactgegevens
Verenigd Koninkrijk
- 0808 295 9911
- sales@skyplastics.co.uk
- skyplastics.co.uk
3,7
Gemiddeld
434 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 17% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy
A little slow with correspondence. But all sorted. Thank you. Would use again.
5 juni 2024
Review zonder uitnodiging
Delivered on time and at a good price
Delivered on time and at a good price. Thank you.
17 mei 2024
Review zonder uitnodiging
Challenging experience turned around!
Had a challenging experience getting a refund owed - However superb customer service by Ryan - supported and sorted within 15 minutes!
30 mei 2024
Review zonder uitnodiging
Scam company avoid
Advertising items THEY DO NOT HAVE IN STOCK!!! Waited 8 days for a next day delivery and NOTHING!!! Rang them to be told they don't know if/when in stock. Reported to PayPal for full refund!!! Scam pathetic company you have been warned
19 mei 2024
Review zonder uitnodiging
Great prices and got the order in two…
Great prices and got the order in two days.
19 april 2024
Review zonder uitnodiging
Would recommend this company to…
Would recommend this company to everyone, I rang to check regarding delivery timescales left a message & someone rang me back the same day.
Unfortunately when the delivery was made an item was missing but I emailed them & they promptly replied saying it was a courier issue & that the item would be delivered the best day & as they said it was.
Cannot recommend this company enough, reasonably priced products & excellent customer service
5 star
17 mei 2024
Review zonder uitnodiging
10 months still waiting for them to…
10 months still waiting for them to deliver.
23 juli 2023
Review zonder uitnodiging
Antwoord van Sky Plastics
Hello Luke,
I believe you have been in constant contact with a member of our customer service team. We delivered the majority of your order, and you were aware there were items to follow, which have now been despatched for you.
The team was waiting on you to confirm if you still needed the items, or if you would have preferred a refund.
We do apologise about the delay, and we do try and keep every customer up to date.
Kind Regards,
Sky Plastics
always prompt to dispatch and great…
always prompt to dispatch and great value for money
1 mei 2024
Review zonder uitnodiging
Really helpful
Really helpful, great products especially for the prices.
Items dispatched quickly and received ahead of expectations.
7 mei 2024
Review zonder uitnodiging
Great web site,good prices
Great web site,good prices . But lack of communication after the order. Everything came well packaged 9 days later . Luckily I was in..
23 april 2024
Review zonder uitnodiging
Initial contact slow but overall very good experience
Initial contact was a bit slow but after I raised my concern with them the response was good. I had a follow up call the next day and an email explaining what was happening next.
The reviews on trust pilot made me worried it was a scam after my purchase but they did fulfill my order.
Also the chap on the phone was friendly and helpful
29 april 2024
Review zonder uitnodiging
Withdrawal of a Negative Review
I had lodged in a negative review after a very unprofessional response from Victoria, whose Customer Service skills remain questionable. Somehow Ryan stepped in and I could not be happier to the degree of PERSONALISED service that was accorded to me which meant that my order was received in a timely fashion. When placing an order ask to speak to Ryan who definitely has management skills. Thank you Ryan and I hereby withdraw my earlier negative review.
24 april 2024
Review zonder uitnodiging
Good prices and good quality products
Good prices and good quality products - helpful with admin too.
26 april 2023
Review zonder uitnodiging
GREAT COMPANY
Super helpful and prompt delivery, great customer service, due to an issue with the delivery company not Sky plastics, the item was re-sent and received next day. Couldn’t have been more helpful.
Will definitely be using again.
26 april 2024
Review zonder uitnodiging
Garden Drainage
Was very worried reading other reviews immediately after placing an order and contemplated cancelling, however speak as I find - communication excellent- decent price, fast delivery- no issues
24 april 2024
Review zonder uitnodiging
Scam company - avoid
Same story as all the other reviews: placed order, no communication, out of stock, protracted process to extract a refund by opening a case with PayPal. Hopefully, unlike me, you're reading this before placing an order. STOP - THIS COMPANY IS A SCAM
16 februari 2024
Review zonder uitnodiging
Antwoord van Sky Plastics
Hi Simon, Thank you for your feedback. We can only apologise regarding your experience with us and the level of service. Unfortunately with stock we have experienced a few issues, however we can see you have been fully refunded. If you would like to contact us further, please contact sales@skyplastics.co.uk or our freephone number 0808 295 9911.
We can only apologise.
Kind Regards,
Sky Plastics
Great service from start to finish
11 april 2024
Review zonder uitnodiging
First Class Supplier
Helpful Team , Clear communication , fast and efficient.
First Class supplier and will use again
15 april 2024
Review zonder uitnodiging
Great transaction
Great transaction, couldn’t of been more helpful and informative!would use again in a heartbeat
9 april 2024
Review zonder uitnodiging
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