Sky Plastics Reviews 433

Great service, supported me many times over the years & great response time. Thank you Ryan & team.

I have been using Sky Plastics for many years now. The service we receive is incredible, which match the products they provide. I wouldn't go anywhere else! Thank you.

The negative reviews about the company accepting orders for goods that arent in stock without detailing when placing your order is consistant with my experience.
However once this was established i made contact with the company and Molly took on sorting my order which in the end was delivered only one day later than my specified timescale if Molly hadnt have taken this on i feel the wait would have been a lot longer. Molly is an asset to the company and should be appreciated as the asset she is to them for customer service, other employees i spoke to very very dismissive and not so helpful. Thanks Molly. Well done!

So order 600 pounds worth of goods. Was being told different re stock days . Well week later sorry we can not get stock .... So I asked for refund.... I order beginning of march . I had to find another 600 pound to get more stock or I would of lost 10k job. Don't know how this is even a company. I will.be taking this further. They should not being trading. I think this company is being used for other means .. watch this space

I placed and order on 31st December and it has still not arrived nor have I had my requested refund, and it’s the 22nd of March now. This was my second order and I had to chase the first order after many many weeks as well. I am going to my credit card company now to get my money back now. Longwater building supplies in town were cheaper as well. Avoid at all costs

Order drainage crate deal, and had no confirmation of delivery date although on the website it said in stock, so I called them up and they said that they were waiting for a delivery and I was going to be priority to get my order, so I rang again on the day the order was meant to arrive only to be told its now next week, so I called next week only to be told its not arrived yet, so all the time I have a customer waiting with their back garden in a mess with a big hole in it. I finally cancelled the order and ordered from somewhere up north of England and that arrived within 3 days. Now it still haven't got money returned!! 21st of February ordered and I have a email with a credit memo??? CREDIT i want my cash back, im a small lone trader and need my cash and to work with companies that dont constantly fob you off, tell the truth, I need my money back, 19th of March and no money returned. I lost money on the job because of the constant blagging they done, im not getting that back so my money I'm owed needs to be returned.

Ordered twice from this company and both times had problems with out-of-stock items. The first time I cancelled the complete order after waiting over 2 weeks for next day delivery items. Only flagged as out of stock when I chased. This time I had a part delivery (after chasing them up), but waited over 2 weeks for really standard stuff that they should have in stock. (110 & 40mm pipe) Ended up having to cancel and source elsewhere. Then spent a month chasing them to issue the refund.

Ryan from sky plastics is very helpful and assisted us with our orders. Would highly recommend

I placed my order, whilst majority of my items arrived on schedule I had some other items missing from stock. Whilst the missing items took longer than i liked, Ryan kept me in the loop. Its never about the problem but always how its resolved. Can't fault the communication and effort TBF.

Very good service by Ryan. I would 100% use them again.

great service, delivered on time. quality materials.

absolutely shocking. 2 weeks to deliver what was supposed to be a next day order and i still haven't got all the stuff

I ordered drainage creates. if the company told you that there is a 2 or 3 week wait for your order.Then you can plan and not phone half a dozen times or worry you are about getting your order. I suspect that the delay is due to their bussinees model.

Great customer service & communication, very helpful & efficient, delivery received before expected time which was very welcome.
The lady on the phone, Molly, was very efficient & more than helpful.

5 weeks and still waiting for the balance of my order, nobody answers the phone. They tried to offer a refund on the outstanding goods, but couldn't tell me how much it was. This is a company run by children.

pathetic excuses and a terrible experience. NEVER BUY ANYTHING FROM THIS COMPANY!

I made an order on a Saturday, and did not hear anything, so I researched the company and got a bit worried after seeing their reviews. However, I have to say the service I received was amazing, everything was present and it arrived on time and I was kept informed all the way through.

I am contacting Ryan and I am very happy with his helpful work always is friendly.

Very very bad experience with Sky Plastics, since my last review about my refund, today over a week ago I still haven’t received my refund £113 . I emailed Victoria again this week, but still no response.
Sky Plastics advertised materials in stock on their website, but they haven’t got the materials in stock, this is fraud taking your money knowing they haven’t got the stock, Trading Standards and police fraud squad are my next stop

I have now placed 2 orders with them, and each time the service has been exemplary.
Almost instant invoices and receipts arriving by email, very fast delivery and great customer service with emails to let me know when the orders have been dispatched with an ETA.
Found their prices very good value also.
Highly recommended.
Lee

After my first contact with sky plastics I was talking with Ryan who keep me very much in the loop as to our material requirements delivery date and time
Much appreciated and would highly recommend them
Simon Ferrario