Sleepvillage Reviews 

Good experience,
Sadly I wasn’t kept up to date as to where my bed was. Ordered my bed a month prior before it turned up.
Lack of information and poor communication skills.
Beautifully made bed though.

The delivery team were great, they kept me more in the loop and up to date more than sleep village did. It felt as though it was an effort to reply to me at times.

Excellent mattress and great service. The mattress is absolutely lovely really comfortable and lovely. A huge thank to Mustafa the delivery driver too! he was very helpful and kindly carried everything upstairs without any fuss. Couldn’t ask for better service all round. Highly recommend.🥰🥰🥰🥰🥰🥰🥰🥰🥰

Delivery was spot on
The delivery guys where excellent and very polite

Beyond helpful - great service

Great service 5* would highly recommend.

Few hiccups on the way with wrong colour bed delivered, but it was promptly replaced and dealt with.

The original colour I ordered online wasn’t available, they contacted me within two days and worked with me to find a colour as close as possible, worked around my colour scheme in my room and gave me other choices I hadn’t seen. The new colour I got is actually much nicer and I it was delivered 2 days after we confirmed the new colour.
Was offered a refund if I didn’t find the right colour and were very polite and helpful throughout tbh! Delivery guys were great

Great purchase. Great value for money. The beds are as described and look great. Delivery was very quick. The delivery guys, Jaahaan and Anza were brilliant. The van wouldn't quite fit up my lane so they kindly carried everything to my patio. Very pleased with this purchase.

Very happy with purchase. Bed is beautiful and made to my requirements. Beautiful colours to choose from. Customer service are extremely good with prompt replies to any queries.
Had an issue with a broken foot, immediately sent out a whole bag of replacements!
Will not hesitate to buy from this company again .

So helpful. I am elderly and they did everything to make the whole experience painless. From the initial enquiry to the chaps who dismantled the old bed and installed the new, it was marvellous. I can’t thank them enough.

Ordered bed and headboard and received items within 4 days. Excellent quality and easy to assemble. Very pleased. Would happily recommend to family and friends

I ordered an Evie bed and mattress from Sleepvillage. I was carried along right from when the order was placed until it was delivered.Jay was quite helpful with communication.
The delivery guys too were professional, friendly and did a perfect job with the installation.The installation was swift and perfect.
My daughter saw it and was quite impressed.She will be placing an order soon.
Great bed, great service and my sleep has improved greatly.Keep up the good work guys

Ordered a double bed from this company. Thought I would have a wait but it arrived very soon after the order. We put it together ourselves but we might have been a bit heavy with the mallet putting on the feet and managed to break two. Emailed the company that day and got a response the next advising replacement feet would be with us the following day which they were. I think the feet could be a little more robust but can't fault customer services.

There was a small manufacturing error which I queried with SleepVillage upon delivery. They immediately acknowledged the error and promised a replacement. While the replacement was being made I was updated periodically on progress. Outstanding service and exceptional customer interaction

Was looking for a bed that wasn't too costly and good quality and thats excaly what i got the bed looks amazing!!! and very comfortable, i love it. Honestly If your thinking about it just order from them you wont be disappointed. Delivery was super fast and the two guys who did the assemble was very polite and quick . Lovely bed

Great aftercare from sleep village, The engineers who visited my property were very professional and quickly understood the issue I was experiencing with my divan bed. I can’t thank them enough for how fast they arranged and completed the repair. Needless to say, I was very happy with the service and the repair. Many thanks to engineers, Jaahaan and Kyle .

Great quality bed and they assembled the bed well and quickly for us

I ordered 2 divan beds really love them, unfortunately one was damaged couldn’t get one of the drawers to open got in touch and someone came and replaced the runners and now it’s working perfectly really happy with the service I received thank you would buy from you again

The bed we ordered came within a few days, it is lovely quality very sturdy we did have a problem with the footboard as the slots weren't lined up correctly my other half just loosened the screws and it wiggled into place afterwards but this needs addressing also no instructions regarding the headboard fixings,that would help. The delivery drivers weren't very pleasant and although 2 men delivered only one was struggling up the drive with the bases of the bed my other half helped him neither actually spoke to us apart from saying goodbye, which was a bit disappointing, all in all we are pleased with the bed though